Old Town Propane Co

Propane Sales Services, Gas Grills

About us

We are a small family owned business

Business highlights

30 years of trusted experience

Services we offer

We fill propane cylinders, make custom hoses for gas grills and RVs, sell bbq sauces and rubs

Services we don't offer

We do not deliver residential propane


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.55 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
4.5
responsiveness
4.8
punctuality
5.0
Showing 1-5 of 5 reviews

Neal R.
12/2013
5.0
propane sales
  + -1 more
He's friendly, we joked around about things while he worked, and he taught me a couple of things about propane tank valves that I didn't know. He checked my tanks for defects, and filled them to a full 20 lbs, not just 15 like the tank exchanges do.
Description of Work: He refilled my propane tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$41

Leah L.
05/2013
5.0
propane sales
  + -1 more
It was a very positive experience. They've filled my tanked and sent me on my way. They are very safe and they carried my tank to and from the car. It was quick, so it was fine.
Description of Work: We have been using Old Town Propane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

jeffrey W.
07/2012
5.0
propane sales
  + -1 more
I have used Old Town to fill my propane tanks for over ten years. I probably fill 3-4 tanks per year. They might be a little opinionated and may come off as rude to someone who is not a Westsider or is a tree hugger, but I like that. They know there stuff when it comes to propane and unlike the propane swap places ( Blue Rhino) they actually inspect your tank and look for any safety issues and will usually give a good safety or grilling tip with each fill. Their prices are a good value because they are based on the actual amount of pounds you have filled.
Description of Work: Propane refill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Randy L.
07/2011
1.0
propane sales, gas grill repair
  + 0 more
Very few times in my life I have felt pre-judged and discriminated against, but it happened here. Not only that, they didn't have anything close to what I was needing. I expected parts and supplies, but Old Town Propane is nothing more than a propane tank filling station. From the moment I walked in, to when I left, this guy was a real piece of work. I'll give you a little example. I had taken photos of particular pieces of my grill I was trying to fit, namely, the gas modulator or manifold. He stopped me right there and said, and quot;I don't want to see you *++$#@ phone. Everyone has those $#%and $ things the pictures are too small, I can't see the pictures. Everyone brings those stupid %$%and # phones in here and I simply won't look at them...and quot; That's just a little sampling... So, not only was he demeaning, rude, and disrespectful, his language was lock-in-step with his attitude - FOUL! It probably looked like I kept my cool, but in truth, I simply was taken aback, speechless. I could see and hear his family members chuckling to themselves and shaking their heads (almost saying, and quot;whatta gonna do?and quot;). So, rather than waste any more of my time, I left. In the end, he had no advice or parts that I could use. Absolutely I would suggest anyone who believes in good service and ethical businesses, those who help people and have integrity... NOT use Old Town Propane for anything at all. There are other businesses out there who provide propane and I strongly suggest using anyone else even if it takes you out of your way or cost more. Support great businesses!
Description of Work: I'm building a BBQ pit and needed some gas fittings that are uncommon at your typical hardware store. One of the major contractor supply houses suggested Old Town Propane.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0


Response from Old Town Propane Co
I am sorry you had such a bad experience with us, but in his defense he had bad cataracts at that time a simply could not see the pictures on any cell phone. Just because you were sent here by someone else does not mean that we have every part in stock. Again my sincere apologies for your experience.

GEORGE H.
05/2010
1.0
propane sales
  + -1 more
I didn't use them for anything.
Description of Work: I was looking for a service provider to sell me propane lines and components so I could hook up my new BBQ grill in a outdoor kitchen island I had build. The man I spoke to on the phone was very rude. He actually gave me a hard time for being "one of those guys that builds a project and then comes to him to fix my problem." I couldn't believe his attitude....so I ended the conversation.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Old Town Propane Co
Many times we get phone calls from people requesting parts for various projects, it is very difficult to try to figure out what the parts are that they need over the phone. We have to question them to figure out exactly what part they are looking for because they do not know what it is called. If we could only look through the telephone to see what they are trying to describe it would make all our lives easier.

    Contact information

    2725 W Colorado Ave, Colorado Springs, CO 80904


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Propane Sales Services,
    Gas Grills

    FAQ

    Old Town Propane Co is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Old Town Propane Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Old Town Propane Co does not offer free project estimates.
    No, Old Town Propane Co does not offer eco-friendly accreditations.
    No, Old Town Propane Co does not offer a senior discount.
    No, Old Town Propane Co does not offer emergency services.
    No, Old Town Propane Co does not offer warranties.
    Old Town Propane Co offers the following services: We fill propane cylinders, make custom hoses for gas grills and RVs, sell bbq sauces and rubs
    We do not deliver residential propane

    Contact information

    2725 W Colorado Ave, Colorado Springs, CO 80904


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM