Horrible!! My house smelled like cheap perfume (as a friend put it that came by the next day). The carpets do not look like they were ever cleaned. They were not on time for the first appointment. Second appointment (since they guarantee the work) we didn't get a call until 3 hrs after saying he was running behind so we rescheduled. Here it is 4 hrs later and he hasn't shown up, won't return calls, and never said he was going to be late again. This company is worthless!!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$100
Don Cohu C.
11/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They did very good work. They got here on time. They vacuumed the carpets before cleaning them, which is what I normally have to do. There wasn't a spot on the carpets when he left - I have 3 cats and a dog, so that is great.
Rating Category
Rating out of 5
Yes, I recommend this pro
Julie H.
01/2015
5.0
carpet cleaners
+ -1 more
Very friendly, carpets looked great, very fast. Would definitely hire again.
Description of Work: Steam cleaned carpets throughout house (3 bedrooms, living room, family room, hallways)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Shiloh H.
05/2014
4.0
carpet cleaners
+ -1 more
I had called and made an appointment for the carpet cleaning 2-3 weeks ahead of time, but on the scheduled day and time no one arrived. I called to see if the bad weather had delayed the appointment, but after the phone call, I just got the impression my appointment had been omitted or mis-recorded. No worries though, after the phone call he promised he would be right over, and he was. He cleaned all the carpets and made a repair on a patch of carpet I had spilled cleaner on and stained. Loved the outcome of the cleaning and would recommend their service. I might recommend following up with them to confirm an appointment, but my experience might have been a fluke in that aspect.
Description of Work: Cleaned carper in three bedrooms, finished portion of basement, and stairs up from basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$175
Dominic A.
10/2013
5.0
carpet cleaners
+ -1 more
Went very well. The man servicing the carpets moved furniture, pre-spotted areas and then cleaned the carpets.
Description of Work: Cleaned carpets in 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Mountain Fresh Carpet Care
Thank you for the review and look forward to serving you in the future. Cody Zumwalt
Urszula T.
08/2013
5.0
carpet cleaners
+ -1 more
Ryan did the cleaning. He paid a special attention to the stairs as I had asked him to do. He told me that if any stains reappeared, they would treat them again (one week warranty). There were two old, stubborn stains and they did reappear. I called, we made an appointment, and Cody came and treated the stains. Everything went very smoothly. I would highly recommend Mountain Fresh Carpet Care.
Description of Work: 6 rooms carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Rena S.
07/2013
5.0
carpet cleaners
+ -1 more
I would not hesitate to use Mountain Fresh in the future. Ryan was running a little behind schedule today and called me 2 hours before my appt time to let me know. I really appreciated the advanced notice-- I was able to run my errands prior to his arrival and all worked out for the best. He was kind and courteous over the phone and called me when he was on his way, less than 30min after the originally scheduled appt time. Once he came his work was done quickly and thoroughly. He offered to help me move things, though I had accomplished this prior to his arrival. The house smells fresh and the carpet looks great!! Ryan did a great job and I'm very pleased with the service he provided. We will be calling Mt Fresh in 8 or so months (unless doggy mischief presses me to call sooner!).
Description of Work: Cleaned 3 rooms, 1 room the victim of doggy illness.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Ted J.
11/2012
5.0
carpet cleaners
+ -1 more
Cody and his team did a wonderful job. They were on time and quick, but most importantly, the carpet-- which we thought was a goner from previous renters--looked almost as good as new - literally! We were surprised, pleased and completely satisfied,and the price was less than we expected.
Description of Work: Cleaned our upstairs carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Patricia T.
11/2012
5.0
carpet cleaners
+ -1 more
He thoroughly cleaned all the rooms after pre-spraying them. He works quickly, but thoroughly. Cory's attitude is the best. He works with a smile! The carpets smell wonderfully fresh when he's done. He got areas clean that no one has gotten before!!!
Description of Work: Cory thoroughly cleaned our very dirty, old off-white carpets and made them look amazing!!! He did 3 rooms, 2 hallways, stairs and a large landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Mountain Fresh Carpet Care
Hi Member, Thank you for the kind words and taking the time to wright this review. Cody
Leah M.
09/2012
5.0
carpet cleaners
+ -1 more
Excellent service to others DO Call Them DO Expect to be happy with the results DO Expect they will be honest
Description of Work: Excellent carpet cleaners. On their website, they provide pictures of their work. Cody, very kind person and will work with his customers to make sure they are satisfied. They also perform other services as well. Honest hard workers with integrity. I highly recommend this service. They have the hearts to do the right thing and not take advantage of people.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michael H.
07/2012
5.0
carpet cleaners
+ -1 more
He is very meticulous about his work, and Cristian based. I know I can leave him alone in a home and nothing will be missing or damaged. It is a truck mounted service. His pricing is competitive and the company is owner operated so you know your going to get the same guy everytime. With him the customer is always right, he would rather keep the client and the relationship than banter over $20.00.
Description of Work: We have 13 rental properties that we have used him for over the past 5 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don Cohu C.
04/2012
5.0
carpet cleaners
+ -1 more
They are very nice people. The quality of their work is really good. I’ve never had any problems with them.
Description of Work: They did some basic carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janet J.
03/2012
5.0
carpet cleaners
+ -1 more
I've used them once or twice a year for at least the last 10 years. They are very good. They show up on time and they are very clean. They are very friendly and personable. They do a great job. They are very reasonably priced.
Description of Work: I used Mountain Fresh Carpet Care for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda S.
07/2011
5.0
carpet cleaners
+ -1 more
They do a great job and are reasonably priced.
Description of Work: I have had them out twice, most recently he cleaned my sofas.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Water & Smoke Damage,
Upholstery Cleaning,
Carpet Sales and Installation
FAQ
Mountain Fresh Carpet Care is currently rated 4.6 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Mountain Fresh Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mountain Fresh Carpet Care does not offer free project estimates.
No, Mountain Fresh Carpet Care does not offer eco-friendly accreditations.
No, Mountain Fresh Carpet Care does not offer a senior discount.
Yes, Mountain Fresh Carpet Care offers emergency services.
Yes, Mountain Fresh Carpet Care offers warranties.
Mountain Fresh Carpet Care offers the following services: Carpet cleaning service, upholstery cleaning, carpet cleaners, and steam cleaning. We also do flood repairs.