I should have adhered to the old adage, you get what you pay for. During the walkthrough, I specified I wanted blinds and windows cleaned especially well, together with bathroom and kitchen. The contractor wdid a walk through, so nothing should have been a surprise. The blinds were not done well, as spotty dust. I do not believe the windows were done at all. They sent one girl who was nice , but not up to the task. Would not use this company again.
Description of Work: Cleaning for dinner party
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$215
Helen M.
04/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Came in, exchanged pleasantries, got right to work. Spot cleaned 3 bathrooms, 2 bedrooms, hallway and stairs. I am bedridden at this time and really appreciate being able to trust the work as I can't see or inspect the other areas she's cleaned. My visitors are very complimentary on my clean house!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Eileen M.
06/2013
1.0
house cleaning
+ -1 more
The first two months were great, they were on time and a crew of two showed up. After that we started to either get phone calls that they where going to be late; sometimes didn't even get that but an apology regarding a personal matter. Several times we had to call them. Also, they kept changing the days of the week they came to our home, one week it was on a Monday, then the next time they would come on a Thursday. As mentioned, the first two months were great as far as cleaning duties went, but after that we had to follow them around to make sure things were done. We would find them on a personal phone call about 50 percent of the time. We were paying for a crew of two to show up but doe to the quick change over in help constantly, that did not happen. Things also went missing and things got broken. They are also not good with pets. They were terminated. If you care about professionalism and how well your home is cleaned, do not go with this company.
Description of Work: Were supposed to be dusting; vacuuming; cleaning the kitchen and bathroom and two other room's. Basically general house cleaning.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$500
Emma S.
07/2012
5.0
house cleaning
+ -1 more
They were quite professional.
Description of Work: Merry Maids had done some housecleaning for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Stephen Z.
10/2010
3.0
house cleaning
+ -1 more
We had to terminate our use of this company, as they were unable to provide consistent service or crews. various items were missed on many visits, and although they were responsive with followup visits to fix this, it was more hassle than the work warranted.
Description of Work: Normal house cleaning - vacuuming, furniture dusting and polishing, kitchen cabinets and countertops, glass, bathrooms, etc.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$150
Jeimilee S.
10/2009
3.0
house cleaning
+ -1 more
I paid about $250 for a one time deep clean of my house. A woman came over to check the house and she wrote down everything I wanted done (windows, baseboards ect...). The cleaning ladies came over on the date of the cleaning and spent about 2 hours in my home, doing a bare minimum job. It was not at all the deep clean I was hoping for. Before they left, I had to request they vacuumed my carpet and make my beds (both of which I paid for). They left many things undone including light fixtures, windows, baseboards, furniture dusting, and a few more items. After they left, I had to go through and finish the job myself, including re-mopping the floors which were still dirty.
Description of Work: Deep home cleaning
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$250
Kimberly C.
10/2008
5.0
house cleaning
+ -1 more
They do a great job and deep clean a room every time.
Description of Work: Full house cleaning every week.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
House Cleaning
FAQ
MERRY MAIDS INC is currently rated 3.9 overall out of 5.
No, MERRY MAIDS INC does not offer free project estimates.
No, MERRY MAIDS INC does not offer eco-friendly accreditations.
No, MERRY MAIDS INC does not offer a senior discount.
No, MERRY MAIDS INC does not offer emergency services.
No, MERRY MAIDS INC does not offer warranties.
MERRY MAIDS INC offers the following services: HOUSE CLEANING SERVICES ON A WEEKLY, BI-WEEKLY, ONE TIME ON A MONTHLY BASIS.