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IN-HOME PC REPAIRS

Computer Repair

About us

We will visit your home or small business and perform repairs on your Desktop, Laptop or Surface Tablet. After that, we can set up an optional Monthly Maintenance program to ensure you are virus free and running fast and efficiently. All work is performed in the client's home up to 2 hours. If more time is needed the work is completed off site and returned, re-connected and tested.

Business highlights

30 years of trusted experience

Services we offer

Virus and Malware removal, System restoration, Data retrieval, Hardware replacement, remote monthly maintanence and Wireless Home networking

Services we don't offer

Server repair and maintenance, Cracked screens or broken connectors on Laptops.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Lynn P.
09/2017
5.0
computer repair
  + -1 more
Great service! Came to my home same day I called and helped me understand what had happened and reset the laptop. Everything is working fine now. Very reasonably priced too.
Description of Work: Microsoft scam infected laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cori T.
05/2017
4.0
computer repair
  + -1 more
hoped work would be done on-site but he had my computer for over a week
Description of Work: computer cleanuo

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bonnie A.
04/2017
5.0
computer repair
  + -1 more
Very well. Very pleased. I feel very secure.
Description of Work: I needed to replace my old computer as the Mother Board was no longer working. Jim took it and downloaded everything on it and kindly recommended what to buy. Once I purchased the new computer, he put everything from the old one onto the new one. He installed a Malware anti-virus which is free. Every month he remotely checks and scans my computer to make sure there's nothing harmful in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IN-HOME PC REPAIRS
Thank you [Member Name Removed] for taking the time to complete this review. I really appreciate it.

Donna S.
04/2017
5.0
computer repair
  + -1 more
No issues. Prompt, courteous.
Description of Work: Scheduled monthly computer maintenance. Top to bottom check for any issues that may keep our computers from performing as expected. Monthly payment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IN-HOME PC REPAIRS
[Member Name Removed], Thank you for taking the time to do that review. I appreciate it.

arthur L.
04/2017
5.0
computer repair
  + -1 more
extremely reliable, courteous, professional, and knowledgeable about his work. If he does not know the answer, he will find it.
Description of Work: routine monthly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IN-HOME PC REPAIRS
Thank you for taking the time to review my services, [Member Name Removed]. It's been a pleasure working with you. Thank you for trusting me with your computer.

Roxanne K.
04/2017
5.0
computer repair
  + -1 more
Excellent, as always! I have been with Jim Wildman since July of 2012. I needed computer service and didn't want to have to take my computer somewhere, and the big name (Geek Squad) was too expensive for me. I found Jim, and what gem I found! Not only did he fix what was needed, I now use him every month just for maintenance. I'm a 60 year old woman and not so good at computer problems. So thankful to have found him! He calls you at a appointment time and fixes and repairs any problem you have right from his home to yours. He will come to you if needed!
Description of Work: Home computer maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Response from IN-HOME PC REPAIRS
[Member Name Removed], Thank you so much for that review. It's a joy working for you, and I look forward to continued maintenance and repair of your computer.

Randall D.
04/2017
5.0
computer repair
  + -1 more
Excellent job repairing our computer remotely. We have used Jims services several times and are well pleased.
Description of Work: Clean up computer software

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from IN-HOME PC REPAIRS
Thank you [Member name] for taking the time to post this review. I really appreciate your trust, and I look forward to helping you with your computer needs.

Ann M.
03/2017
5.0
computer repair
  + -1 more
I do not give praise lightly. People need to earn my praise. Jim consistently does an outstanding job maintaining my computer which gets very heavy use. I am a freelance writer and my computer is my livelihood. I cannot waste time taking my computer into a shop. For probably eight or nine years Jim has kept my computer in perfect working order on a monthly basis. I really appreciate the affordable price for this monthly service. Thank you, Jim!
Description of Work: I initially used In-Home PC Repairs years ago when I lived in Columbia, SC. I needed someone who would pay a house-call to get my computer working again. I discovered this company and read good reviews, so made an appointment with Jim Wildman. He showed up when he said he would; he fixed the issue my computer was having. His bill was reasonable. In all respects exactly what my computer needed. Since that time I have moved to Arizona and Jim still provides excellent service remotely. Now I have signed up for Jim to perform a monthly check-up on my computer. Whenever I have an issue with my computer, In-Home PC Repairs is my go-to resource.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Response from IN-HOME PC REPAIRS
Thank you so much for your review of my services [Member Name Removed]. I am so grateful you are receiving good results, and I appreciate your allowing me to continue maintaining your computer on a monthly basis.

Charles F.
03/2017
5.0
computer repair
  + -1 more
Jim has always been very dependable and has helped keep my computer running quickly and smoothly.
Description of Work: I've known Jim for about 10 years and he has done regular monthly computer checkups on my home desktop. We connect through 'TeamViewer' and he remotely runs a malware program to make sure I don't have any bugs and also keeps my files cleaned out and running smoothly. We set up our appointments on a monthly basis and he is always punctual and always keeps me informed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Response from IN-HOME PC REPAIRS
Thank you so much for taking the time to write that review. I really appreciate your business, and look forward to continue maintaining your computer.

Jerry S.
03/2017
5.0
computer repair
  + -1 more
It usually takes about a half hour for each computer. I have noticed a increase in speed and less problems over the year or more I have been using his service.
Description of Work: I have In-Home PC Repairs link to each of my computers remotely once a month to delete temp files, remove malware and conduct a virus scan. Jim will also help with other issues or questions that I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IN-HOME PC REPAIRS
[Member Name Removed], Thank you for your review. I value your trust in allowing me to remotely tune up your computer on a monthly basis.

Linda B.
03/2017
5.0
computer repair
  + -1 more
All systems running well
Description of Work: Antivirus and Malware installed. General update

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from IN-HOME PC REPAIRS
[Member Name Removed], Thank you for your review. I enjoyed working with you and look forward to servicing and maintaining your computer in the future.

Cori T.
08/2016
5.0
computer repair
  + -1 more
Jim was prompt and professional. I am so glad to have my computer back and running quietly! I highly recommend him.
Description of Work: Jim came to my house, got my computer, replaced the power supply fan and returned the computer to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from IN-HOME PC REPAIRS
[Member Name Removed], Thank you for that wonderful review. It was a pleasure servicing your computer, and getting it back to normal operation. I look forward to working with you again in the future.

Dwight S.
08/2016
5.0
computer repair
  + -1 more
Jim did a great job. He was punctual, extremely professional and courteous, and fast! His personal demeanor is simply outstanding and a real pleasure to have Jim in our home. He definitely knows what he is doing and I will be recommending him to all my friends and associates. Definitely possesses outstanding character, honesty, character, and integrity. Thank you Jim and looking forward to having you do monthly system checks and maintenance in the future. Would it be ok if we clone you? World simply needs more professionals like yourself for sure. Signed, Dwight A. Schneider Very Satisfied & Happy Customer!!
Description of Work: Set up new in home PC with monitor, mouse, keyboard, speakers, and wireless internet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

Response from IN-HOME PC REPAIRS
Thank you, [Removed Member Name] for that wonderful review. You made it easy for me to focus on the task at hand. It was a pleasure working for you and getting your computer up to snuff again. I look forward to working with you in the future.

Judith S.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I purchased a new laptop computer with Windows 10 along with a program that would transfer info from my old computer to my new one. I soon discovered that I needed help with that. I checked Angie's list and found "In-Home PC Repair Service" which was what I wanted rather than having to drag my two laptops somewhere and leave them. I called Jim Wildman, the owner, and he was able to come the next day. He inserted the program disk and went right to work. He had the technical knowledge to understand the directions provided and began transferring info from the old to the new computer. After about 1and1/2 to 2 hours it was at a point where it was going to take several hours for the data to continuing transfering so he told me what to do when it finished and that he would come back the next day to finalize everything and make sure the new computer was working correctly, which he did. I was so impressed that I decided to sign up for his monthly computer maintenance program. | |If you are ever looking for a professional PC technician to come to your home, I highly recommend Jim Wildman and his In-Home PC Repairs Service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from IN-HOME PC REPAIRS
I enjoyed working with you [Member Name Removed], and I am glad you were able to receive the service you expected. I am also grateful you are continuing to trust me to provide remote maintenance of your computer.

Steven S.
06/2015
5.0
computer repair
  + -1 more
The provider arrived on time and on the same day as my initial call to him. He was very professional and immediately set to work to resolve numerous problems that were causing the machine to be sluggish and unresponsive. I'd recommend him to anyone experiencing PC problems
Description of Work: Increased speed and responsivness of PC, removed many unnecessary programs and malware, installed programs to maintain health of PC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from IN-HOME PC REPAIRS
Thank you so much for taking the time to provide a review of my work. I am glad the service provided resulted in the outcome you needed. Please let me know if your computer needs service in the future.

Carol W.
05/2015
5.0
computer repair
  + -1 more
In-Home PC Repairs was great. Jim was personable, polite and professional, and was obviously experienced. Having him come to the house was VERY convenient--in the past I have had to unplug the many wires and plugs from my desktop, tote the heavy thing into a shop and then leave it for a week or more. Jim was here for about 2 1/2 hours--you can't rush good computer clean-up and we felt he was very thorough. We were very comfortable having him here and will certainly call Jim again for our future commuter issues.
Description of Work: Jim did general clean-up on both our laptop and our desktop computers, removing a several hundred files of malware, speeding up the systems, and physically removing a ton of dust from our desktop CPU. He also installed a printer port so I can use my old laser printer, and rearranged some of the memory sticks to function better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from IN-HOME PC REPAIRS
Thank you, [Member Name Removed] for that kind review. I also want to thank you for your patience as I was tuning up your computers and getting the printer setup. It made my job easier. Please call me anytime you need your computers serviced.

Ellin J.
05/2014
5.0
computer repair
  + -1 more
I had taken the computer and monitor to a shop to be fixed. After a week, they decided it needed a new power supply, which was $100. After another week, it was ready and I went to get it. It did the same things as before when I got it home. I asked them if they could come to my house to fix it. They said yes, but it would be about $250. They said they were going to reinstall my printer drivers, etc. I really need my computer right now. I called Jim. He was here within an hour. He cleaned up some things, unplugged and replugged some things, checked for viruses (none) and updated a couple of software programs. The computer is working great and Jim charged less than half what the shop quoted. I am quite sure that the new power supply was not needed. Obviously, the problem had nothing to do with the printer drivers. Jim will be who I call for any future computer needs.
Description of Work: I have been having trouble with my computer. The monitor would not recognize it, it started saying unknown USB devices were trying to be attached when no one was near the computer, and then the printer would not work from the computer. I couldn't back up my files to a flash drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from IN-HOME PC REPAIRS
[Member Name Removed], I am so pleased you were happy with my work. I really appreciate the kind words and trust you had in me to get the job done right. It's good to know the computer is now running the way it was designed to run.

Larry A.
05/2014
5.0
computer repair
  + -1 more
The laptop and netbook were fixed in home. The desktop had to go with Jim back to the shop. He did an excellent job and I would recommend using In-Home PC Repairs when your computer needs help.
Description of Work: Jim worked on a desktop, laptop and netbook that I had downloaded bad software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$434.95

Response from IN-HOME PC REPAIRS
Thank you [Member Name Removed] for taking the time to do a review for me. I am so glad your computers are running properly, and I would be happy to help you with your computer needs in the future. Again, thank you for trusting me with your computers.

John B.
03/2014
5.0
computer repair
  + -1 more
I called Jim the morning the problem occurred. He responded back within one hour and set up an appointment that afternoon. He gave a 15 minute window of when he would arrive and he was right on time. He took a look at the error messages on the screen and went right to work, trying several approaches to fix the problem. He was soon successful and I was back up and running. He was friendly and professional. We discussed several ways to keep my computer optimally running and free of junk in the future. He fixed the problem in under 30 minutes in my home, saving me significant time and inconvenience.
Description of Work: My PC had completely frozen in the boot sector scan, the keyboard was unresponsive and I didn't have my original system disk. Jim was able to get into the computer and get it working again...all in a 35 minute home visit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

Response from IN-HOME PC REPAIRS
Thank you, [Member Name Removed] for your review. I am glad we were able to resolve this issue, and please call on me in the future if you ever have any issues with you computer.

Arthur D.
03/2014
5.0
computer repair
  + -1 more
The provider arrived promptly at the agreed time and worked continuously first on one computer and then the other. Through no fault of his own, some programs could not be downloaded quickly because of the relatively slow internet connection at my house. But he persevered until everything was finished. Both computers were running better and faster after he worked on them. Also, his prices are reasonable. I definitely recommend his services.
Description of Work: The provider (Jim Wildman) did maintenance work on two PC's in my home: a desktop and a laptop. He downloaded some important free antivirus programs, and he changed several existing settings so that other programs would not initiate unnecessarily on start-up. He allowed me to observe what he was doing, and he gave tips on how I could keep the computers running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from IN-HOME PC REPAIRS
[Member Name Removed], I cannot thank you enough for taking the time to write a review of my work. I am pleased we were able to resolve all of the issues with your desktop and laptop. Please call on me again if you ever have any problems with your computers.

    Contact information

    PO Box, Colorado Springs, CO 80915

    http://www.in-homepcrepairs.com

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    IN-HOME PC REPAIRS is currently rated 5 overall out of 5.
    IN-HOME PC REPAIRS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, IN-HOME PC REPAIRS does not offer free project estimates.
    Yes, IN-HOME PC REPAIRS offers eco-friendly accreditations.
    Yes, IN-HOME PC REPAIRS offers a 10% senior discount.
    No, IN-HOME PC REPAIRS does not offer emergency services.
    Yes, IN-HOME PC REPAIRS offers warranties.
    IN-HOME PC REPAIRS offers the following services: Virus and Malware removal, System restoration, Data retrieval, Hardware replacement, remote monthly maintanence and Wireless Home networking
    Server repair and maintenance, Cracked screens or broken connectors on Laptops.

    Contact information

    PO Box, Colorado Springs, CO 80915

    http://www.in-homepcrepairs.com