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Hearthmasters Fireplaces

Fireplaces

About us

At Hearthmasters, we offer the sale service and installation of gas fireplaces. We service all make and models of gas fireplaces. We also custom build outdoor gas firepits. We charge a flat service fee for housecalls, no need to pay more for unexpected time. Our service tech teams are professionally trained and certified to service all models. We pull permits on all gas fireplace installations, all work is inspected by Regional Buiding department. HearthMasters LLC. is insured through UNITED FIRE GROUP, more info is available upon request if needed.

Business highlights

39 years of trusted experience

Services we offer

All make and models of gas fireplaces, service and Installation of Gas Fireplaces, Outdoor Gas firepits, we build custom gas firepits.

Services we don't offer

wood fireplaces and stoves

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 40 reviews

John M.
12/2020
5.0
fireplaces
  + -1 more
Dan did an excellent job! He made sure all the carpet & surrounding areas were covered in tarps. He ably to cleaned a very dirty fireplace & glass front. Got my ignition and fan switches working again. Very quick & efficient.
Description of Work: Cleaning & adjustment gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patricia B.
01/2020
5.0
fireplaces
  + -1 more
I highly recommend Hearthmasters. My gas fireplace is 27 years old and parts basically non-existent. Nick found a very reasonable solution to replace what wasn't functioning and it works perfectly. Nick is extremely professional, thorough, and explains all repairs and costs precisely. I wish all home repair businesses were this fantastic and easy to work with.
Description of Work: Gas fireplace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

John K.
01/2019
5.0
fireplaces
  + -1 more
Danny Martinez fixed our fireplace and added a blower (at our request). While the work was in progress630, he found a way to save us $100 off his original estimate. The work was completed promptly, the mess cleaned up, and the fireplace is working again.
Description of Work: Replace gas valve and electronic controls on gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve C.
09/2018
3.0
fireplaces
  + -1 more
Great job on the cleaning. Did not seem to want to do anything else. Asked about thermostat and was told read the manual since they are all different. Brought up that the FP only works on high although it does have hi and lo settings, and 1st was told it does change but very slight difference. Then he finally agreed is working only on hi when I disagreed, but talked me out of trying to repair as probably to costly. Did not seem to want to try to find the problem or repair. Pretty costly for cleaning two FP's although good job on that.
Description of Work: Clean and inspect two gas fireplaces.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$200

Thomas D.
03/2018
5.0
fireplaces
  + -1 more
Superbly! Dan had us photograph the fireplace before coming out, ordered the correct parts, was meticulous in the installation, assured that all was in working order, and departed leaving the area as clean as when he arrived. The repair involved new parts (valve and generator) and was value priced. All portions of the fireplace were thoroughly cleaned. Would we hire again? We have, for the conversion to gas of a larger, wood-burning fireplace. Over the years, we have had many repair professionals in our home; Dan is among the very best.
Description of Work: Repair fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Ronald C.
01/2018
5.0
fireplaces
  + -1 more
Excellent. Nick, the Service Tech arrived within the promised time. He was very knowledgeable, thorough and friendly. Price was very reasonable.
Description of Work: Gas fireplace service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jay S.
10/2017
5.0
fireplaces
  + -1 more
Danny is very friendly and explained everything. No pressure. He did my daughter's fireplace a few years ago, and she highly recommended him to us. We will have him back again when needed. Our fireplace is now more efficient and completely cleaned.
Description of Work: We needed our gas fireplace cleaned. We bought the house almost 3 years ago; so not sure when it was last cleaned. He also installed a blower to make it more efficient. He can add a remote later if we want.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Roberta R.
06/2017
5.0
fireplaces
  + -1 more
Very professional and Danny knew exactly what to do to fix the problem.
Description of Work: Needed a new gasket on our gas fireplace. They replaced the old gasket with a new thicker type which is working much better. Also cleaned and tested the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

John L.
05/2017
5.0
fireplaces
  + -1 more
Daniel did an absolutely perfect job in every respect. He has been working on gas fireplaces for 32 years and knows exactly what to do to get them operating at optimal levels. He re-installed one fireplace that had been installed incorrectly. Both fireplaces are now functioning better than they ever have since we moved into this home. Daniel's charge for the work performed was more than fair and he warranties his work for the season. When I mentioned that I had found him through Angie's List, he volunteered an Angie's List discount of ten percent without even being asked. I enthusiastically recommend Hearthmastersl for any and all of your gas fireplace needs.
Description of Work: 1. Clean two fireplaces, restart and verify that all components are operating properly. 2. Install remote in one fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan H.
03/2017
5.0
fireplaces
  + -1 more
Excellent! Initially I just needed one repaired. When they got here, they found out that the components were very dirty and clogged. They did not try to replace something that didn't need to be replaced. While they were at my house, they offered to service the upstairs fireplace as well. Everything for 150.00. I'm very happy with the service!
Description of Work: Clean and repair my fireplaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeffrey Z.
11/2016
5.0
fireplaces
  + -1 more
After reading HearthMasters' review on Angie's List, I called on a Saturday to leave a message. To my surprise, the owner, Danny answered. He not only could do the work, he did it THE VERY SAME DAY. And it was outstanding! Shoes off, blankets laid down in front of the fireplace. He and his son were personable, professional, efficient and went above and beyond. (They even repainted our screen--it looks brand new!). All for $100, which included replacing part of the window gasket. I would hire them again in a heartbeat.
Description of Work: We needed maintenance done on our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Monica B.
10/2016
5.0
fireplaces
  + -1 more
Danny and his son were very professional, took their shoes off at the door, laid blankets all over the floor and explained everything they were doing. Danny continued to move logs around until it was absolutely perfect! They even cleaned up when they left! They also informed me that my fireplace had a place for a blower that would give me some extra heat, so I went ahead and had them install that as well. They were very friendly and knowledgeable. I felt they were worth every penny. I will definitely be calling them again next year.
Description of Work: My fireplace hadn't been serviced or cleaned since we built the house, which was 13 years ago! I called Hearthmasters to do a general cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Jan C.
09/2016
5.0
fireplaces
  + -1 more
Service went extremely well, he was prompt to come out and did an exceptional cleaning job and got the fireplace working again.
Description of Work: Clean fireplace and repaired the gas log fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mary K.
09/2016
5.0
fireplaces
  + -1 more
There were good. They were thorough. They had to come back cause it was a hard issue but they stuck with it.
Description of Work: Rewire the fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$600

Keith S.
02/2016
5.0
fireplaces
  + -1 more
Two gentlemen came to perform the service. They had drop clothes to protect my floor and nearby furniture and took off their shoes so as to not bring in any snow or dirt from the street. They did a thorough job of cleaning both stoves and made the necessary adjustments to get the mixture right on one of the stoves. The other stove's mixture was okay. They were both friendly and explained each step as they worked. The gas fireplaces need to be serviced about every two years and I will definitely call these guys back to do the work.
Description of Work: He performed a routine cleaning and adjustment on my two gas fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

keith W.
11/2015
5.0
fireplaces
  + -1 more
I called Hearthmasters based on information listed on Angies List for fireplace and fire pit installations. I had hail damage to my chimney cap and was looking for someone to replace my damaged chimney cap. In speaking with Daniel I found out he also did gas fireplace cleaning and service. I set up a time for Daniel to come to my home to clean and service my fireplaces and to look at my chimney cap at the same time. Daniel showed up on time and called ahead to be sure we were still available to have the work done. We discovered when Daniel showed up he actually probably did the install of the fireplaces when the house was built! He was very familiar with both units and quickly got to work. While speaking with Daniel I also discovered he worked on fire pits and new install of fireplaces. Since one of my fireplaces is a gas log install with no heat benefit, I am interested in changing it out. Daniel gave me information on what would be needed to accomplish this project and also gave me information on what he could do to improve my fire pit set up. He said he would follow up with information and estimates on both projects and I will be following up with him in the spring to do the projects. I have been using another company for the last several years to clean and service my fireplaces,\; but after working with Daniel, I will always be using Hearthmasters going forward. Daniel is just so knowledgeable and easy to work with, it would be foolish to work with anyone else. I have never been so satisfied with my fireplace service!
Description of Work: Had Hearthmasters clean and service two gas fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Gordon F.
11/2015
5.0
fireplaces
  + -1 more
Dan and his assistant were on time, they protected our carpet and performed a clean and safety check of our fireplace. Dan was very helpful explaining what he was doing and how we could best use the features of our fire. Following their visit the fireplace is now working perfectly and looking great.
Description of Work: Clean and inspect gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sandra R.
10/2015
5.0
fireplaces
  + -1 more
Dan Doren and his apprentice, Tiffany were both professional and courteous. They were on time and did their job in a timely manner. They took the time to explain everything to me and answer my questions. Great service.
Description of Work: Connected a gas line to my gas fireplace and checked it for safety.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sandra R.
10/2015
5.0
fireplaces
  + -1 more
Dan was very professional, and just a nice person. He was on time. He explained everything and got the job done in a timely manner. When he left I was happy with the job and felt he was a trustworthy personand represented his company well.
Description of Work: Cleaned, updated and installed all new controls for my fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Verna S.
11/2014
5.0
fireplaces
  + -1 more
Dan did a great job as far as service and technical know-how. He did the thing all home owners want from a service person. He removed his shoes, spread out drop cloths to cover the floor and rugs and was very neat and clean. I mention this because the last company I used did not do any of this. His technical knowledge helped us figure out a problem with gas fireplace and he did a thorough job of cleaning too.
Description of Work: Solved problem regarding excessive soot. Cleaned all parts. Set up the logs properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Arnie & Luanne S.
11/2014
5.0
fireplaces
  + -1 more
Dan was just awesome! Our fireplace switch would not turn the fireplace off. He walked my husband through troubleshooting and we were able to correct the issue within five minutes. Dan did not have to come out and we were very happy we did not have a costly repair. Great customer service! I wish more service companies worked this way. We will use Hearthmasters for all fireplace needs in the future. Thank you, thank you Hearthmasters!
Description of Work: I called to schedule a repair on our gas fireplace. Dan returned the call in less than an hour.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Urszula T.
11/2014
5.0
fireplaces
  + -1 more
The installation of Majestic was very difficult. It was a big challenge to meet the building code requirements in the limited space we had. At some point, we even weren?t sure if the installation was possible at all. Danny really ?owned? the problem and spent a lot of additional time and effort to solve it. He is very knowledgeable and working with him was a pleasure.
Description of Work: Danny Martinez installed for us two torch fireplaces GT8N Napoleon and one Majestic "Echelon" 60".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Tom V.
10/2014
5.0
fireplaces
  + -1 more
I needed someone to coming out the next day to get some work done before my renters checked in. Dan was able to work me into his busy schedule quickly. (I called several others and the were 2 to 4 weeks out) He called on his and arrived at my hous eon time. He was very polite and professional. He took his shoes off and put down sheets to cover the carpet. The work was completed in a reasonable amount of time and at a very reasonable price. I will call Dan the next time I need service on my gas fireplace.
Description of Work: Service and repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Elke D.
04/2014
5.0
fireplaces
  + -1 more
They opened up the fireplace, cleaned the glass on the inside and outside and adjusted everything. They recommended that I have the fireplace regularly cleaned every year or every other year, depending on how often I use it.
Description of Work: They provided a follow-up cleaning, which was included in the 2012 price of the new gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia M.
03/2014
5.0
fireplaces
  + -1 more
Everything went well. They were fast, courteous and knowledgeable.
Description of Work: Cleaned and adjusted 2 fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135
    • 1(current)
    • 2

Contact information

7360 Waterwheel St, Colorado Springs, CO 80911

http://www.hearthmastersllc.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces

FAQ

Hearthmasters Fireplaces is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Hearthmasters Fireplaces accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hearthmasters Fireplaces offers free project estimates.
No, Hearthmasters Fireplaces does not offer eco-friendly accreditations.
No, Hearthmasters Fireplaces does not offer a senior discount.
No, Hearthmasters Fireplaces does not offer emergency services.
Yes, Hearthmasters Fireplaces offers warranties.
Hearthmasters Fireplaces offers the following services: All make and models of gas fireplaces, service and Installation of Gas Fireplaces, Outdoor Gas firepits, we build custom gas firepits.
wood fireplaces and stoves

Contact information

7360 Waterwheel St, Colorado Springs, CO 80911

http://www.hearthmastersllc.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed