Flintshire Landscapes

At the beginning of the hiring process we were 100% confident that Flintshire was the best company to hire for the work we wanted done, based on price, quality of work, time frame for completion, and customer service. Unfortunately, only one of those lived up to our expectations. Darren Bradshaw told us the job would take approximately 10 days to complete. For the most part, it was just Darren and his brother Dale performing work. Although there were a few days with bad weather (which was completely understandable) Darren was working on other jobs while working on ours which delayed the timeframe. On multiple occasions, he would come up with excuses to include: other jobs, hives from roto-tilling the yard/weeds, materials not available, and training other workers (that he hired). Two weeks after giving him 55% of the quote price to purchase materials, he told us we had to pick out a different flagstone because the material yard didn't have the product in the size HE wanted (the yard had some of the color we picked out but he said the pieces were too small and would make the work too h****** him). We asked why he hadn't brought this to our attention when we gave him the money to buy all the materials before work started and he had no excuse/reason. There were multiple occasions where my husband and I would look outside at the work being performed and only see Dale working, for hours on end, while Darren stood by and quot;supervisingand quot;. When the job was near completion, Dale was once again working by himself and when asked where Darren was, we were told he was starting a new job elsewhere. Finally, after 3.5 weeks of and quot;workand quot; the landscaping was complete. In regards to the quality and completed project, we have no complaints; the quality of work is definitely well done and the yard/walkway look fabulous. However, our problems did not stop there. Prior to signing the contract, we asked Darren what type of payment he accepted (cash/check). We were able to finance the yard and chose to use convenience checks as it is/was the best option of financing for us to get this job done quickly and most affordably. After giving Darren the first convenience check, there were no issues and the check cleared our account in 3 days. Once the job was finally completed we once again gave Darren a convenience check for the remaining amount due. A few days after giving him the check, he called and told us he no longer accepts convenience checks claiming his bank would not take them. Later he called changing his story that the bank would take it but was going to charge him $75 causing him to no longer accept the check. At no point during the extended work timeframe did Darren mention he would not take the convenience check again from us, yet he complained after we gave him the final payment that with the first check took two weeks to clear on his end, when we saw it deducted 3 days after we gave it to him. Regardless of the quality of work, Darren is overall unprofessional and lazy (in comparison to his brother). I would NEVER hire Flintshire Landscapes again and would much rather spend more money for the same quality of work to get a better customer service experience. If you don't have a problem waiting for job completion and having unanswered questions and are willing to basically pay cash, then sure, they might be the right company for you.

LOVE the Welsh brothers Dale and Darren!!They are as honest as the day is long, hardworking, trustworthy and reliable. Their work is gorgeous and effective. Trust them with garage/home access while I am away. They are good people and involve you daily on proceedings and necessary or desired changes as the work evolves.Have recommended to two neighbors who have used them and called them back over time.

They were reasonable, reliable, and hard working.

It was 2 brothers who did the job and it was excellent. I am very satisfied with their services and they come out within 48 hours of the call. The completion of a job is related to the weather, so I don't blame them for it. I liked their services and will use the same in future.