First Response

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

First Response was established in 2012 as a National Disaster Response Team. We are a family owned and operated business dedicated to assisting those in need when disaster strikes. We have over 20 years experience in the industry and have helped thousands of homeowners and business-owners alike with clean-up services nationwide, restoring property to its pre-loss condition. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
responsiveness
5.0
Showing 1-8 of 8 reviews

Sukhui S.
05/2024
5.0
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Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan C.
03/2024
5.0
I'm never been one to leave reviews; neither good or bad. However, the service I was granted from First Response Restoration was quite remarkable to say the least. The team at First Response Restoration really got me out of a uncomfortable pickle and served it to me as chewable as possible. I was out of town with my family for about 2 and 1/2 weeks and at this time my aging copper pipes decided to have a bladder deficiency and proceeded to push off the ever slightest tinkle of a stream. Needless to say I came back to an unexpected swimming pool so deep one might assume to get his diver's license, as this may be fitting with the abundance of water over staying its welcome. The ever so "helpful and utilitarian" insurance vultures that I've employed for many years, without the slightest need of their toils, decided that after two weeks of continued water damage due to the lack of acknowledgement on the part of the unbeknownst homeowner, us, was not going to be covered. However the team at First Response Restoration guided us through the labyrinth of bureaucratic maelstroms and chaperoned our unfortunate project to completion minimizing any of the inevitable headaches that go along with a disaster such as whirlpools and tsunamis held up in our basement letting their associates, mold and mildew, run rampant among our basement's dwindling vestiges. A very sincere Thanks to Mike and Jana with their team there at First Response Restoration. Had it not been for the finding of those angels I might have very well fitted myself out for the Olympics in domination of the breast stroke event.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry J.
08/2023
5.0
Mike and Jana did a great job for me when my 55 gallon aquarium broke. They responded immediately when called. I called them at 6 PM on a Friday night and they came over immediately to remove all the water and get the furniture of the wet floors. The next morning they came over and gave me a nice estimate to remove the damage laminated flooring, baseboards and the sheetrock from the basement ceiling. They advised me on how to deal with my insurance company which helped out tremendously. Having the water removed and all damaged flooring and ceiling done so fast really helped to get the job done quicker and reduce the amount of damage I would have had experienced without their fast response. First Response Restoration Is a fast response at a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy L.
06/2023
5.0
Mold remediation after hurricane ian Wonderful experience after a devastating hurricane. Quick remediation and demolition. Recommended reliable roofers and contractor to rebuild. Without Mike and Jeff we would still be without a place to live. Excellent work and very caring people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allison D.
06/2023
5.0
Mike and Jana were a pleasure to work with. They responded to my call after hours and accommodated my timeline the next day. They quoted same day and were in working the next morning to dry out our basement after a heavy rain storm. They rightsized the job too. Another company tried to quote us more than 3X as much and for a much bigger job than was necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$725

Daniel G.
05/2023
5.0
I never leave reviews but, I was so impressed with the job that First Response Restoration did on my Kitchen after a pipe burst while we were on vacation, that felt compelled to share the amazing experience. Mike's sense of humor was much appreciated during what could have been a very stressful situation. They came in and got the job done without any problems, delays, excuses or unexpected charges/fees. Our kitchen looks amazing and we couldn't be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana L.
10/2022
5.0
Hard workers and great peopleâ ¦

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    5233 Weaver Dr, Colorado Springs, CO 80922

    http://frfr247.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories


    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    First Response accepts the following forms of payment: CreditCard
    Yes, First Response offers free project estimates.
    No, First Response does not offer eco-friendly accreditations.
    No, First Response does not offer a senior discount.
    No, First Response does not offer emergency services.
    No, First Response does not offer warranties.

    Contact information

    5233 Weaver Dr, Colorado Springs, CO 80922

    http://frfr247.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day