First General Services of Colorado Springs

Due to a hail storm 08/01/16 First General was contracted to do the work . I received a final billing of 19,202.48. Initially they installed the wrong windows and had to reorder the right ones and then reinstall them. A host of other problems occurred. When I looked at the items I was being charged for I saw there were items I did not receive; air condition unit , chemical toilet , dumpster, and 6 other line items. It took over a year to complete the work. Then the billing was so out of line with the work that had actually been done that I refused to pay the balance that was charged. As of today 8-7-18 we have settled in small claims court for a substantial amount less than what was billed. WARNING if you do business with first general make sure you know what you are being charged for and put a time limit on the work being done. As for Angie's List I tried to get their assistance in this matter and they would not help with either mediation or consultation. I give them an F as they still have first general on their list of recommended contractors.

They had to come the next day and were professional about it. I would use them again.

It went great.

unknown

First General has been awful to work with. Their job superintendent was wonderful, a man named Chad and the actual workers were good. But the estimator was terrible. We could not get the information we needed from him. It took them over 4 months to get us a final bill and then there were errors they refused to correct. They threatened to file a lien on our home after waiting 4 months to bill us. It was a very frustrating experience and we will never use them again.