Dr Soot Chimney Sweep Inc

We love the stove. The performance is great and it is well designed and attractive. The stove was delayed from the factory, and it came with a malfunctioning fan switch. At each step along the way to resolving these issues, Dr. Soot was responsive, timely and professional. We recommend Dr. Soot without reservation.

I am so glad I hired Dr. Soot Chimney Sweep. The chimney cap was damaged by hail and needed replacement. The work was done on time and the quality couldn't be better. They are big on safety, which is very important when working on the roof. No wonder they are busy but definitely worth the wait. Highly recommend.

The crew did a great job and provided some great ideas on how to insulate the fireplace when we are not using it to keep the cold air drafts from coming in. I really appreciated that. Loved the top hats they were wearing when they showed up at the door!

super this is bull why do I need all the characters. I said super and I mean super. This is precisely why I don't want to reply.

Awesome! They arrived on time, got right to work and were friendly!

Two man team, worked like clockwork. Make very little mess, which they cleaned up.

I called the company on Monday at 9:30 am. No human answered the phone, but the recorded message indicated that they were very busy, so I had to leave a voicemail. I gave my name and phone number, then repeated both name and phone number. Two days (fifty hours, to be precise) have elapsed, and I have not heard anything from Dr. Soot. I place a high value on customer service, so I will not call this company again.

We used Dr. Soot long before there was an Angie's List. They were professional then, and they were professional this time. They did an excellent job cleaning the chimney, and recommended we put a cap on the top of the chimney. They did that, and now we don't have to worry about animals getting down the chimney and getting stuck. The price was excellent, the people courteous, knowledgeable, and friendly. I highly recommend Dr. Soot.

I have used them before at another house. The owner was there training a new employee. They did a great job and didn't leave a mess behind.

It is a female-owned business. My house has not burned down yet so I would say they did a good job. They were prompt and courteous. They did everything they were supposed to do.

Dr. Soot was recommended to me by another contractor I had hired. One woman came out for the work and she was punctual. The job was completed in less than an hour and there was no mess left behind. The cost was reasonable. She completed the job quickly and in a professional manner. She did an absolutely excellent job.

Very well - the technicians were friendly and professional. They took care to tarp the area to avoid ash in the living room. We recommend their services!

They were great. They did a great job for me.

(Sorry can't remember the price for sure) This is the second time I have used them. Both times went great. They are knowledgeable, friendly and professional. They cleaned out my chimney and took pictures. They pointed out any problem areas. The first time it did not need cleaning so they just inspected it. They could have "cleaned" it and charged me and I would have never known but they didn't. They sent me a postcard when it was time to do it again.

In addition to a routine, annual chimney sweep - which we've had a few times in the past from Dr Soot - they identified a hard to spot, unsafe chimney installation problem that had gone unnoticed since the stove was installed more than a decade before. They were quick to order parts and resolve the problem. In the multiple times we've used them, they were always very tidy, quick, punctual, and courteous.

It was a good value for the service performed. They were polite, punctual and professional. There was no major work; it was a typical maintenance call but I would definitely consider them for any other work, repair or service.

They were one time and cleaned up after themselves, all in all a very good job.

Excellent service, very informative and helpful.

Lou was great! Friendly to our dog and spent at least half an hour just talking with us about our options. Had great recommendations for other craftsmen who could help us with our job and also talked through some plus and minuses of our stove options. We had agreed to a minimum service call fee but when he realized it didn't make sense for him to do any services, he didnt charge us. We will be using him again when we actually buy the stove and when we need to service the fireplace.

Dr. Soot Chimney Sweep were great. There was nothing that I dislike. The guy was very prompt and did a good job.

They were very professional and courteous. They were really knowledgeable and did a good job.

Dr. Soot has a check list of items to check and clean. Came in and make sure the carpet was protected from the soot and dirt. The technician also e-mailed us with a picture of the chimney cover and the fireplace. They leave instructions on making a safe fire in the fireplace. Will use them again for sure.

We'll done and professional

We have beige carpet and they didn't get anything on it. It was totally clean. It was one of the best services we have ever received. We were in a rush to move in a 2 week period. I gave them a call and I could tell they were looking at their schedule & they asked if I could wait a couple minutes. When they came back to the phone they asked if they could come out within the next half an hour. I said yes! The owner came out and did a great job.

We've been using Dr. Soot ever since we saw them being interviewed by Channel 11 news (I think) about 10 years now. They are very good about setting up appointments, showing up on time, doing a thorough job and sending us reminder cards.