Reggie did a fantastic job. He made great suggestions for our design too. I have had bad experiences in the past with the installation of the grout. Reggie did a wonderful job. The grout was perfect and the tiles are flat - no raised edges or chips. Definitely would hire Reggie again. He's great to work with, very professional and dependable. The tile distributor gave us the wrong tile and even though it was not Reggie's fault, he exchanged it for us!
Description of Work: Reggie installed all the tile in our new basement bathroom. We had a large shower with a bench, a nook for shampoo items, and a decorative strip around the shower. The floor of the shower was tiles as well as the floor of the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robbie S.
12/2015
5.0
ceramic tile, flooring contractor
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris G.
06/2015
5.0
ceramic tile, flooring contractor
+ 0 more
I will use them again in the future.
Description of Work: I used Custom Floor Design for tiles. He replaced the tile and added a heat mat. Reggie Henry is the owner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,161
Robert A.
04/2014
5.0
ceramic tile
+ -1 more
He bent over backwards and gave us a good price because of what the first contractor did to us. He did an excellent job installing the tiles. He knew what he was doing. He didn’t have to do the tile spaces and it still turned out perfect.
Description of Work: Reggie Henry did all the tile work in our kitchen. They did granite tiling and black faux.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Mark M.
07/2009
5.0
flooring contractor
+ -1 more
This was a difficult job, especially because he had to tear out all these thick, 20 year old tiles by hand (and saw)and completely rebuild the shower area behind the tiled walls. It looked like a bunker/fortress when he finished his preparation and i feel like it is structurally the strongest, safest, most leakproof place it could possible be. It felt like a cement wall that no water could ever get into or destroy. He did an incredible job cutting and fitting the tiles into difficult areas to tile around the sunken tub and he built an amazing bench in the shower and two shelves for soaps and "stuff." The floors are beautifully tiled and it is so great not to have carpet in those areas any longer. I feel like I am going to the spa everytime I bathe or shower.
Description of Work: Complete retiling of master bathroom. This included tear down and complete rebuilding of enclosed shower, replacing of old tile with new Italian tile around huge sunken tub and retiling around double sinks, floor around tub and shower and retiling of separate toilet room. He also tiled the floors in two other bathrooms which had previously been carpeted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Guy C.
11/2008
5.0
ceramic tile
+ -1 more
He's a good expert at what he does. Clean up well. Good at communicated what was to be done during each day.
Description of Work: Tore up the kitchen flooring, replace subfloor, and redid kitchen floor.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony M.
01/2008
5.0
ceramic tile
+ -1 more
Reggie is very meticulous and is a very good man to work with. He is responsive and hard working. We would use him again in the future if needed.
Description of Work: They installed tile for our bathroom that we had just put in for our new addition.
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Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling
FAQ
Custom Floor Design is currently rated 5 overall out of 5.
Custom Floor Design accepts the following forms of payment: Check