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Creative Carpet Care & Restoration

Carpet Cleaning, Upholstery Cleaning, Mold Testing & Remediation,

About us

Creative Carpet Care & Restoration is a family owned and operated business! We provide top quality service by giving each individual customer the most thorough cleaning ever! All work is done by IICRC Certified technicians. We guarantee our work or it's FREE. Call Ben or Brad for a FREE quote. Services: Carpet Cleaning Water Damage Restoration Mold Remediation Air Duct Cleaning Upholstery Cleaning Tile & Grout Cleaning Pet odor/stains Oriental Rug Cleaning. Additional contact: Brad Stratman

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Care, Upholstery, & Air Ducts. Water & Mold Remediation.Cleaning -Pet treatment/odors

Services we don't offer

Carpet Installation, House Cleaning, Car Detailing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-19 of 19 reviews

Douglas K.
11/2017
5.0
carpet cleaners
  + -1 more
Excellent. Ben first comes out and assesses the job and provides a quote for the three different level of services. I would strongly recommend anyone at least select the Deluxe (middle) level; at this level they vaccum, use their fast dry equipment, and clean the ducts a few inches down from all vents. The professionalism, timliness, quality of work, concern for the customer experience and reasonable price for the level of work performed were all outstanding. They will not be the least expensive alternative, but you will not get a better value for the quality of work performed.
Description of Work: Cleaned 5 rooms of carpet, an oriental rug, 30 stairs and a common area hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara R.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent service and result.
Description of Work: Home carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Vickie B.
04/2017
5.0
carpet cleaners
  + -1 more
Excellent service! I have had them pick up my rugs, clean them and return them twice. Both times, the service was punctual, courteous and the quality of work was excellent. They have also just recently cleaned my parent's carpeting, also exceptional service!
Description of Work: Area rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cyndi C.
02/2017
5.0
Ben was absolutely wonderful! I cannot begin to thank him enough for all he did to put my mind at ease. He was professional, helpful and very caring! I would definitely recommend him to anyone!
Description of Work: Mold removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brian K.
02/2017
5.0
carpet cleaners
  + -1 more
GREAT! When Ben got into the project and tested all of drywall, we discovered the mold was only on the surface so no tear out was needed of the ceiling, walls, and shower walls/tiles. He cleaned everything properly, repainted with a special mold-resistant paint, and wiped down all of the walls with a special cleaning product. So instead of $3800 from the first contractor and $1200 from Ben's initial bid, he ended up only needing to charge us $500! He also cleaned all of the carpets in our 5BR 2800 SF price for a great deal. 110% pleased with his professionalism, communications, honestly, integrity, and work.
Description of Work: We had some mildew in our master bathroom shower area. A test was done and said there was mold that needed to be taken care of. One company bid $3800 to address the mold problem, tear out part of our bathroom, and rebuild. Ben's company bid $1200 for the mold work and provided 3 contractors to do any needed rebuild work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty H.
11/2016
5.0
carpet cleaners
  + -1 more
They look great
Description of Work: Carpets cleanef

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Phaedra H.
09/2016
5.0
upholstery cleaning, carpet cleaners
  + 0 more
Great! I will always use them for cleaning services!
Description of Work: Cleaned three rooms with carpet and two nice sized couches!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sara K.
07/2016
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: I had seven areas of carpet cleaned and a set of stairs. I have four kids and an aging cat, so these carpets can be challenging. This is my second time surf the company and I am just as impressed as the first time. Eli was prompt, professional, took care to protect walls and corners, and cheeky had read our previous record. The carpets look great and were dry by evening for a very reasonable cost. He even removed registers and moved furniture. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

david S.
07/2016
5.0
carpet cleaners
  + -1 more
Ben and his team did an excellent job cleaning all the flooring in our office space
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Daniel G.
07/2016
5.0
carpet cleaners
  + -1 more
We approached Creative carpet care and restoration about doing some eco-friendly carpet cleaning. We have 4 dogs and a baby so our carpet takes a beating, but we still want to be environmentally friendly. They were able to accommodate our request and did an excellent job, and did it in a timely fashion.
Description of Work: Cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Josh M.
07/2016
5.0
carpet cleaners
  + -1 more
They were very good and very professional. I have been using them for over a year now and they are always diligent timely and cost effective. I would recommend them for commercial and residential properties. I have recommended them to my family and friend and they have all been satisfied. The price is always fair and the works and owners are great to work with.
Description of Work: Carpet Cleaning in a commercial building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Ann B.
07/2016
5.0
carpet cleaners
  + -1 more
They met me and we reviewed everything. They gave suggestions and were honest about they could and could not do.
Description of Work: Cleaned some very nasty carpet full of pet stains from the tenants who were awful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$115

Val T.
05/2016
5.0
I called to schedule a time and left a message. Received a call back within the day and was able to schedule within the week. Ben showed up early for the appointment which was ok, we went over what needed to be done, he gave me an estimate which was appropriate for what needed to be done. There were several pet stains that were treated and all looked great when everything was done. It took a bit longer for the carpet to dry then estimated but the weather was chilly and we couldn't leave the windows open to help with the drying. The service and handling of all aspects were done very professionally. This is the second time I have used this company and have been satisfied both times.
Description of Work: Cleaned all carpet throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott S.
05/2016
5.0
It was a very professional team (brothers) who came and performed the services. They are very polite and clean cut. I never worried about them being in the house. They took great care in cleaning up after they performed the service. They were the best priced by far on the market. I would recommend them to anyone.
Description of Work: They provided excellent service on a timely basis. I needed the carpets cleaned ASAP and they worked me into their schedule. They were also the best value based on others I called. They are a family owned business and I was able to trust them in my house when I was not there. Very professional in every way. I would recommend them to anyone needing their carpets cleaned, auto detailed or experience water damage. My neighbors booked them immediately after meeting them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Elise A.
05/2016
5.0
carpet cleaners
  + -1 more
I love this team, so much and only wish I had always used them. Their prices are so affordable, and they do such an amazing job. They consistently get stains out that other providers said they couldn't get out. They always go above and beyond. I think the best part, though, is that I feel really secure leaving them alone to clean, while I go do other stuff. They are such honest people. That means the world to me.
Description of Work: Cleaned carpets, tile, mattresses, furniture and walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alicia S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They provided carpet cleaning service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah P.
04/2015
5.0
carpet cleaners
  + -1 more
I was having a new tenant move in within a week and the carpet between 2 rooms had many ripples in it that needed to be stretched out. Creative Carpet contacted one of their contractors to come out within a day of my calling to make an appointment. The guy and his helper were very professional, friendly, informative and explained what they needed to do before they started the work. They arrived exactly at the time they indicated and even took off their shoes before entering the apartment. I was very happy with the end result and would highly recommend them. I would definitely call them for any other work that I need done with my carpeting. The price was also reasonable.
Description of Work: I had carpet that had to be stretched in 2 large rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Carmen J.
07/2013
5.0
carpet cleaners
  + -1 more
I've had them come to clean my carpets twice now. After the first visit I decided I should have them come for carpet cleaning in the future because they did such a great job. I have tile in most of the house but have carpet on our stairway and hallway at the top. Both times they came I was very pleased and they did a good job.
Description of Work: Creative Carpet Care cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Brett S.
06/2011
5.0
carpet cleaners
  + -1 more
STELLAR!
Description of Work: A very squared away young man, impeccable integrity and honesty. He did exactly what he said he would, very very thorough and clean! (he didn't try the usual 'bait and switch' where the guy shows up and tries right away to sell you a bill of goods, extra treatments, blah blah, I hate that!) I am very satisfied and will for sure use him again and refer him! Ben Stratman, Owner/Operator. In a word, 'STELLAR'!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    4164 Austin Bluffs Pkwy, Colorado Springs, CO 80918

    http://cscarpetclean.com/

    Service hours

    Sunday:
    7:30 AM - 7:00 PM
    Monday:
    7:30 AM - 7:00 PM
    Tuesday:
    7:30 AM - 7:00 PM
    Wednesday:
    7:30 AM - 7:00 PM
    Thursday:
    7:30 AM - 7:00 PM
    Friday:
    7:30 PM - 7:00 PM
    Saturday:
    7:30 PM - 7:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Mold Testing & Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage

    FAQ

    Creative Carpet Care & Restoration is currently rated 5 overall out of 5.

    Sunday: 7:30 AM - 7:00 PM

    Monday: 7:30 AM - 7:00 PM

    Tuesday: 7:30 AM - 7:00 PM

    Wednesday: 7:30 AM - 7:00 PM

    Thursday: 7:30 AM - 7:00 PM

    Friday: 7:30 PM - 7:00 PM

    Saturday: 7:30 PM - 7:00 PM

    Creative Carpet Care & Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Creative Carpet Care & Restoration offers free project estimates.
    Yes, Creative Carpet Care & Restoration offers eco-friendly accreditations.
    Yes, Creative Carpet Care & Restoration offers a 10% senior discount.
    Yes, Creative Carpet Care & Restoration offers emergency services.
    Yes, Creative Carpet Care & Restoration offers warranties.
    Creative Carpet Care & Restoration offers the following services: Carpet Care, Upholstery, & Air Ducts. Water & Mold Remediation.Cleaning -Pet treatment/odors
    Carpet Installation, House Cleaning, Car Detailing.

    Contact information

    4164 Austin Bluffs Pkwy, Colorado Springs, CO 80918

    http://cscarpetclean.com/

    Service hours

    Sunday:
    7:30 AM - 7:00 PM
    Monday:
    7:30 AM - 7:00 PM
    Tuesday:
    7:30 AM - 7:00 PM
    Wednesday:
    7:30 AM - 7:00 PM
    Thursday:
    7:30 AM - 7:00 PM
    Friday:
    7:30 PM - 7:00 PM
    Saturday:
    7:30 PM - 7:00 PM