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Compu10, LLC

Computer Repair, Internet Service, Computer Sales,

About us

Compu10 LLC was founded to provide a personal and “jargon” free solution to everyday computer problems at an affordable price. Our technicians are highly trained and experienced professionals with various qualifications including: -Systems Administration. -Windows, mainframe, Informix and Linux. -Software and hardware trained. -Network and Internet security. -Microsoft Certified MCSA. -Microsoft Certified Network Essentials. -Microsoft Certified CEH Security. -Microsoft Certified MS Windows. -Microsoft Certified CNA-Novel. -Microsoft Certified Linux. Offering advice, guidance and help in plain English. We are ready, willing and able to provide a first class service at affordable prices.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair, Networking. Peripherals, Scanners, Printers, Routers, Modems, Keyboards. Laptop Repair, Screens.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.981 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 81 reviews

Laura V.
05/2023
5.0
computer repair
  + -1 more
I highly recommend Gary & Natalie from Compu10 to take care of your computer needs! These 2 are amazing people with knowledge that goes far beyond what I thought they would know. They are highly intelligent and can help you from remotely if that's what you prefer ( I did). They gave me a special rate and I am a repeat customer. I cannot go to anyone else now. These 2 are honest and the most sincere people! Give them a call and let them know Laura referred you! Thanks all!
Description of Work: Please read other area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peter L.
07/2020
5.0
computer repair
  + -1 more
Compu10 removed viruses and restored my computer the state it was in effectively, including all files and cloud backup. Very good service, timely and reasonable cost. Gary and Natalie are very friendly and knowledgeable. I'd recommend them to anyone, great work. Pete L.
Description of Work: PC repair, operating system install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kerry B.
03/2018
3.0
computer repair, internet service, computer sales
  + 1 more
They started out great with services and friendliness, Gary was great. Recently, there have been issues with communication and who they have run the business side. Natalie is argumentative and flat out rude. She talks over you and doesn't let you speak to communicate the issues. They refused to complete certain tasks at our request that fell under their services. Not sure if they got too busy for the work load they had, but still not my problem. We have them on retainer and pay monthly, there were some issues with the invoices that we were working out with them and they told us they weren't working for us until the invoices got worked out, this was fine with us completely while we ironed out account issues going on. We then tried to get an official amount due from them so we can pay them and they included the month they said they weren't working for us . By the end of the call, she still wasn't giving me the amount I owe them in order for me to write them a check AND they still have one of my computers basically being held hostage. I am trying to pay them and they will not give me the amount owed. Natalie got so argumentative with me, I finally had to hang up the phone. So unprofessional.
Description of Work: office networking and retainer for monthly upkeep of all computer systems (6 systems)

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Benjamin G.
02/2017
5.0
computer repair
  + -1 more
Very informative along with a lot of follow-up information and suggestions. They saved thousands of pictures and music files.
Description of Work: Recover lost data and replaced hard drives on two computers , Mini SD card and One external hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John R.
11/2016
5.0
computer repair, internet service
  + 0 more
Gary not only worked diligently on our issues, but went well beyond . He and Natalie kept us informed on progress, trained us on our new installs and offered more training if needs. We highly recommend Compu10 for all your computer needs. He is the best in the area.
Description of Work: We lost data on our computer and needed assistance in recovery and updating of a all our systems. We had a variety of issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barb L.
06/2016
5.0
computer repair
  + -1 more
Garry went out of his way to assist me with my security software issue. I contacted him via Angie's list and called me back on a Sunday to assist me. I went ahead and had Gary clean up my machine which now works great. Gary came to my house to pick up the unit, completed the work and then brought to my workplace. He does fantastic work at a fair price. Our thanks to Natalie as well for coordinating the pickup/delivery of our unit.
Description of Work: corrcted security issue causing problems with my computer, as well as, provided his knowledge to a situation with an I scrupulous mcafee reseller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eileen B.
04/2016
5.0
computer repair
  + -1 more
Whole experience was fabulous. Came to house to pick-up and return computer. Helped me on the phone when I had an issue after the repair. Gary is knowledgeable, kind, prompt and competent. Would definitely employ them again. Terrific.
Description of Work: Replaced hard-drive; tuned-up computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Scott T.
03/2016
5.0
computer repair
  + -1 more
Gary was very professional, punctual, kind, understanding and honest. He informed me of what was wrong and how he was going to resolve it. He ended up replaced the hard drive after cloning it. When reinstalling the computer in my home he explained what he did and ways to better manage the system, antivirus explanation, and answered all questions I had. He helped me reinstall some programs I had used so I could continue to use them on the new drive. If you want or need any advice, he is happy to help.
Description of Work: My computer was giving me numerous warnings about an imminent crash of the hard drive, so contacted Gary to check it out and replace the hard drive if necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Martha F.
11/2015
5.0
computer repair
  + -1 more
Just got our PC back today. Very satisfied with the work and professionalism. We were kept informed regarding the necessary work, with a cost estimate and time of completion. Now that our PC is cleaned up, I'm going to have Gary work on my laptop as well.
Description of Work: Replaced the hard drive and cleaned up viruses and malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sallee M.
08/2015
5.0
computer repair
  + -1 more
Gary went way beyond the call of duty to fix my wife's laptop. It was basically a dead laptop with only the power light showing. He went to great effort that involved replacing the CMOS battery, the fan, the motherboard, and the CPU. He put in an incredible amount of time and effort to get it working. It required ordering multiple motherboards to get one that worked properly. At each step in the process I was kept in the loop with the progress. The initial price I was quoted stayed intact even though the cost of the time and parts involved greatly exceeded the initial estimate. When Gary finally got it working again he also did some optimization to make it run better. It now runs like it did when it was brand new. I can't say enough about the great work Gary did. This was also the second time I've gone with Compu10. Previously, he fixed my daughter's laptop and did a great job on that as well.
Description of Work: Gary fixed my wife's laptop. The power button had a light but the screen was black.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephen Z.
07/2015
5.0
computer repair
  + -1 more
Gary quickly replied to my inquiry for service, asked many questions, and convinced me that my old laptop was not economically repairable. He was willing to do the work, but based on his analysis, I decided not to proceed. I will certainly use him in future for other computer repairs.
Description of Work: Gary provided good advice and suggestions regarding my failed laptop computer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen P.
07/2015
5.0
computer repair
  + -1 more
It went really well. He cleaned up all the computer and brought it back and he worked it right here and it's been worked perfect ever since.
Description of Work: I used a Big Deal with Compu10.
Rating CategoryRating out of 5
Yes, I recommend this pro
$69

Ron S.
06/2015
5.0
computer repair, internet service
  + 0 more
Called Gary and requested service. He returned call same day , listened to my issues and made an appt to come by and pick up machine. Came by at the agreed upon time and picked up PC. Tuned up PC by removing cookies and other assorted garbage that had been installed. Installed a different anti-virus solution, (Avast) and tested system. Called me and set up an appointment to return PC. Returned machine at agreed upon time. I could not test it until a few days later. When I did I ran into a connectivity issue initially. I reached out to him via email but in messing around with it, the problem turned out to be a DELL thing where my machine had reset the date/time to default for the machine which caused an issue every time I tried to connect to the internet provider. . I fixed it myself and everything works perfectly! I notified Gary that I had resolved the issue, so he didn't waste any time coming over. (Although he had already responded and was ready to come by to make any other fixes if we needed it.) Great service, very professional and thorough. I will definitely use him again. Highly recommend. BTW I am a computer software engineer by trade so I have had a LOT of experience with PC's.
Description of Work: Having a problem with newer PC connecting to our internet provider. Also getting the "Blue Screen of Death".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Carl B.
05/2015
5.0
computer repair
  + -1 more
Gary is very knowledgeable and professional. He gave me the straight scoop on my sad computer, it needed a harddrive replacement and more memory in addition to the malware removal I called about. The price he quoted, once he had looked everything over was quite reasonable. The major improvement in the computer performance is worth every penny. The service is above and beyond anything I've experienced before. He will pick up and deliver and the work was performed in a very timely manner. He installed some cleanup and maintenance tools to keep things running smooth and thoroughly explained their use. I strongly recommend Compu 10 for any type of personal computer issues you are having.
Description of Work: Desktop computer repair and virus removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Alicia L.
03/2015
5.0
computer repair
  + -1 more
Gary picked up our computer, tuned it up, cleaned it up and made it run like new! Upon returning the computer to us the next day, he explained what he did, why he did it and gave us several suggestions and hints about how to keep our computer in top shape. Gary was very personable, knowledgeable, and prompt. We would highly recommend him and will definitely call on him again in the future. Very pleased.
Description of Work: Computer tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

W T.
02/2015
5.0
computer repair
  + -1 more
It worked out great. I paid them just the $59 of the big deal. It was easy to get it scheduled. They were very easy to work with.
Description of Work: They picked the computer, fixed it and delivered it back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Rich H.
02/2015
5.0
computer repair
  + -1 more
It went very well. He communicated very well and he's prompt. He was extremely knowledgeable and easy to work with. He gives you your money's worth.
Description of Work: For the computer repair I used Compu10. He repaired a laptop and got it running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jon B.
01/2015
5.0
computer repair
  + -1 more
Gary (the owner) arrived on time to pick up the computer, went over the entire process, to include the price of service. He was professional, knowledgeable, and took his time with my wife and I. He delivered the repaired laptop in one day, went through all of the fixes, slowly and methodically, explaining in Non-technical terms" his fixes. I was amazed on his service and customer interface - This was not a Fly-by-Night" Compute Geek guy !!! I will us his service again.
Description of Work: Replaced the Motherboard on a four year old HP laptop - performed internal cleanup and solved a number of performance issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Linda M.
12/2014
5.0
computer repair
  + -1 more
Gary revived my dead laptop computer! He was very professional and prompt and gave me advice to avoid problems in the future. He went the extra mile to make sure that I was back up and operating--and gave me great advice which has improved my system better than new. I would definitely use Comput10 in the future and will recommend them to my friends.
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Colleen S.
11/2014
5.0
computer repair
  + -1 more
Gary was very professional. He provided the service I expected and more. Will use him again.
Description of Work: Removed viruses, changed out incompatible RAM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dawn R.
10/2014
5.0
computer repair
  + -1 more
I just recently lost my husband so my computer was my lifeline to friends and family. Gary went above and beyond every time to help me out and take care of every little detail he could think of. I would use him again in a heartbeat.
Description of Work: The first visit a couple of months ago he cleaned up my desktop and "debugged" it. I was still having issues so he came to my home to do the repair when we discovered that the problem was the computer itself and it had to be replaced altogether even though it was only 9 months old. He didn't even charge me for that trip. The third trip was to install my new computer (which he recommended) and transfer all my files over. He went above and beyond for me on every single visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Steven and Carrie E.
10/2014
5.0
computer repair
  + -1 more
Gary did a great job. The computer works well. Natalie picked up the computer at my workplace and Gary returned it to our home after the repair was made. I'm very pleased with the service.
Description of Work: I was having problems with the computer profile, locked out a couple of times. Gary cleaned it up, removed viruses and put on a better anti-virus system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

tarcela F.
10/2014
5.0
computer repair
  + -1 more
Gary has helped me with my personal laptop as well a year ago. The hard drive crashed and he was able to save all my documents/pictures. I was very happy with his work, professionalism and punctuality. I will continue to use Gary in the future with all my computer needs.
Description of Work: Gary, performed an annual clean up of my laptop making sure there weren't any viruses, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JOE F.
09/2014
5.0
computer repair
  + -1 more
My computer would not let me log in......after searching Angie's List I decided to give Compu10 a call. I spoke with the owner, Gary, and described the problem. He said that he would be by about 2PM and have a look. A little after noon, he showed up and started to work on my computer. He couldn't fix it onsite. so he took it to his shop and said that he would call with an update. The next day he called with the bad news....not only did I have several viruses, my hard drive & video card were failing. (the computer is over 5 years old.) Gary installed a new hard drive & video card, copied all my files to the new drive, cleaned up all the viruses and malware, Installed a new virus and malware program, as well as some other computer maintenance programs. When he returned the next day with my machine....he spent over an hour explaining what had gone wrong, what he did and how to use the new software to prevent future problems. A few days later, I had another question about the computer so I called Gary again and explained the problem. Using some of the maintenance software he had installed, he was able to view my computer from his shop, go into the programming to fix the problem! Gary REALLY knows what he is doing, is very professional, and very fair with his pricing....What more could you ask for??
Description of Work: My computer would not let me log on so Gary came and picked it up and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott T.
08/2014
5.0
computer repair
  + -1 more
I called Gary and the receptionist took the information she would need to relay to a technician, then said someone would call soon. Received a call from Gary, and we discussed the issues I was having. He came to my house within an hour and picked up the computer and said he would take a look at it and let me know as soon as he had information to relay to me. He called about a day later and stated that in most cases the computer would be considered done-for, but he continued to look into the problem as a new computer was not an immediate option for us. In time he found a that the video card had gone bad and was causing a short condition in the motherboard, causing the problem. Once the video card was replaced it started up and ran like a champ. He explained that this was very unusual and a fortunate find. He explained my options on fixing the unit, how much I was will to spend, etc. He found a new video card for me, installed it, brought the repaired computer to my home, reinstalled it, downloaded the most current drivers, etc. and checked the overall operation. Once he was done he asked if there were any questions, and there wasn't. Very professional, courteous, patient, punctual, and helpful. I couldn't recommend Compu10 more. From my personal experience, a great company with which to do business.
Description of Work: Our computer suddenly shut off. Tried to start it again, but it was totally dead and seemingly without power. I ordered and replaced the power supply myself, but it still didn't work. I called Compu10 to see if they might be able to help with the diagnosis and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

4840 Platinum Dr., Colorado Springs, CO 80918

http://www.compu10.net

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales,
Website Design & Development

FAQ

Compu10, LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Compu10, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Compu10, LLC offers free project estimates.
Yes, Compu10, LLC offers eco-friendly accreditations.
Yes, Compu10, LLC offers a 10% senior discount.
Yes, Compu10, LLC offers emergency services.
Yes, Compu10, LLC offers warranties.
Compu10, LLC offers the following services: Computer Repair, Networking. Peripherals, Scanners, Printers, Routers, Modems, Keyboards. Laptop Repair, Screens.
Ask for details.

Contact information

4840 Platinum Dr., Colorado Springs, CO 80918

http://www.compu10.net

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM