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COLORADO SPRINGS HOUSE CLEANING SERVICE INC

House Cleaning

About us

ADDITIONAL CONTACT: LINDA,Michelle, Sharon

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

HOUSECLEANING & MAID SERVICE. REGULAR & OCCASIONAL SERVICE, MOVE IN/OUT CLEANING, CONSTRUCTION & REMODEL CLEANING, OFFICE CLEANING, & PARTY CLEAN UP, ETC.

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
22%
4
44%
3
0%
2
11%
1
22%


Rating CategoryRating out of 5
quality
3.8
value
3.2
professionalism
3.9
responsiveness
4.0
punctuality
4.2
Showing 1-9 of 9 reviews

Carol P.
12/2014
4.0
house cleaning
  + -1 more
The girls were friendly. They did a fairly good job -- missed a couple of areas but then did really good in others.
Description of Work: Move out cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

Susie B.
10/2013
5.0
house cleaning
  + -1 more
They cleaned the whole house, mopped the floors, dusted, vacuumed, cleaned the appliances and cabinets. They bring all their own supplies. They were on time. I would use the again in the future!
Description of Work: Two people came out for 3 and 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Christina P.
09/2011
2.0
house cleaning
  + -1 more
I was quoted $195 for 3.5 hours for 2 cleaners over the phone. When they arrived they wanted to charge me $195 for 3 hours, this equaled an hour less of cleaning (for both people combined). I called the company and they said that no, it was indeed $195 for 3 hours for the initial deep clean. I went ahead and agreed to it because we were under a time crunch for guests that were expected to arrive. While they were cleaning I mentioned the fan blades and told the girls that I was told over the phone that these would be included. They told me they were not told to bring that tool but they would try to reach the one lowest fan by hand (which they were not able to do). After they left I noticed that they had used some sort of abrasive material on my flat top stove and above stove microwave. This resulted it some pretty good scratches on both items. Thankfully my husband is handy around the house and he was able to buff out many of the scratches. I also found a big splatter of crusted on mop stuff (hair, dust, etc) on my closet door just outside the bathroom, it looked like the mop had hit the wall but they either didn't notice or didn't care to wipe it up while it was still wet. Not all the baseboards were cleaned either, only the ones in the most obvious places such as the stairs.
Description of Work: An "initial deep cleaning" that was to include all carpets, baseboards, window seals, fan blades, floor cleaning, bathrooms, dusting.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$195

Response from COLORADO SPRINGS HOUSE CLEANING SERVICE INC
We have provided excellent house cleaning services in Colorado Springs for over 26 years. We have thousands of satisfied clients and an excellent rating with the Better Business Bureau as well as many positive reviews from many existing and former customers. Unfortunately we were unaware that there was any specific problems here regarding the work done and other issues mentioned by [member name removed] and she did not contact our company to inform us that there was an issue otherwise we would have done everything in our power to correct the problem. As far as the rate quoted unfortunately [member name removed] may have confused us with one of the other companies that she contacted and assumed that we quoted 3 1/2 hrs with 2 people insted of 3 hours with 2 people. Our rates are very straightforward and its unlikely that we would have quoted 3 1/2 hours for the $195 rate. Our rate for 3 1/2 hours with 2 people would have been $235. It is always our desire to do what we can to make our customers happy and its unfortunate that we were unaware of the problems here otherwise we would have corrected the issues.

Carolyn E.
09/2010
1.0
house cleaning
  + -1 more
Terrible, still had to reclean the entire house myself.....I was p*****
Description of Work: Asked to clean home

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$160

Carol H.
08/2010
4.0
house cleaning
  + -1 more
Disappointing. They couldn't move furniture and didn't pick up throw rugs. Kitchen was rushed through, but bathrooms were done well.
Description of Work: Requested deep cleaning for living room, bedrooms, bathrooms and kitchen

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$300

Jeff C.
04/2010
1.0
house cleaning
  + -1 more
I was given an estimate for $265 over the phone based on $65/hr cleaning rate for a "crew" of 2 people. I was confident that there was no way it would take them 4 hours but they charged me in full when they arrived. My carpets were steam cleaned the day before so I asked them to remove their shoes and not vacuum. Neither cleaner spoke English well enough to receive instructions. They left their shoes on and did vacuum with a poor quality vacuum that left a lot of debris behind. The topper was at the end when they declared that they needed an extra 30 minutes to complete the job. This company is way overpriced and does not honor its quotation. I would not use them nor recommend them to anyone.
Description of Work: Cleaned my house for "move-out" purposes. 1 laundry room, 3 bath, 3 bedroom, kitchen w/oven fridge. No family room or garage was cleaned.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$295

JAN K.
02/2009
4.0
house cleaning
  + -1 more
It went well. I was having company and was unable to the job myself.
Description of Work: I had them perform a one time clean of the home. It took tow hours with two woman.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patricia C.
12/2008
4.0
house cleaning
  + -1 more
They came an hour early. They were very, very thorough, but they were slow. I felt that their prices were high, but they did give me a discount.
Description of Work: I hired Colorado Springs to clean my house. They did pretty much what I asked them to do.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


JOY B.
02/2007
5.0
house cleaning
  + -1 more
I could not be happier! The cleaning teams admit they do not have enough time to clean my house as thoroughly as they would prefer during their 90 minute visits, so they make a determination each time as to which areas warrant the most attention. The kitchen and baths are always completed first, and the last 30 minutes on the clock are always reserved for the dusting, trash and floors. What time remains is divvied up over the weeks on polishing furniture and mirrors, wiping down walls, and giving the play room or home office a quick once-over. The cleaning team varies from week to week, so there are fresh eyes looking at my house and finding new trouble spots to address. Reviewing their work at the end of a shift, I always find at least one happy surprise. The workers are quick, friendly and professional, I've never had a language problem, and I've not once wondered if my valuables are unsafe in their presence.
Description of Work: With a budget of $300 month, I shopped around for cleaning services and interviewed several companies prior to selecting this one. I was impressed by their flexibility, offering two workers for 90 minutes one time a week (the standard minimum commitment seems to be two hours). The closest anyone else came to matching this was one firm who offered one worker for three hours. While this met my budget requirements, it doubled the inconvenience to the household by doubling the amount of time my children would need to be out of the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

    Contact information

    2936 N HANCOCK AVE, Colorado Springs, CO 80907

    www.ColoradoSpringsHouseCleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    COLORADO SPRINGS HOUSE CLEANING SERVICE INC is currently rated 3.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    COLORADO SPRINGS HOUSE CLEANING SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, COLORADO SPRINGS HOUSE CLEANING SERVICE INC offers free project estimates.
    No, COLORADO SPRINGS HOUSE CLEANING SERVICE INC does not offer eco-friendly accreditations.
    No, COLORADO SPRINGS HOUSE CLEANING SERVICE INC does not offer a senior discount.
    Yes, COLORADO SPRINGS HOUSE CLEANING SERVICE INC offers emergency services.
    No, COLORADO SPRINGS HOUSE CLEANING SERVICE INC does not offer warranties.
    COLORADO SPRINGS HOUSE CLEANING SERVICE INC offers the following services: HOUSECLEANING & MAID SERVICE. REGULAR & OCCASIONAL SERVICE, MOVE IN/OUT CLEANING, CONSTRUCTION & REMODEL CLEANING, OFFICE CLEANING, & PARTY CLEAN UP, ETC.

    Contact information

    2936 N HANCOCK AVE, Colorado Springs, CO 80907

    www.ColoradoSpringsHouseCleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed