COIT Cleaning and Restoration of Colorado Springs

Do not use this company, they didn't show up for their scheduled appointment. It was the day before I was supposed to be out of a rental house. I called into them to find out why and they said that they had called me and tried to leave me a voicemail, but my mailbox was full. They never called me back to let me know they weren't coming. No follow up at all. I asked them if they could fit me in today since I had to be out of my rental house today, and it was their mistake for not getting ahold of me. They said no and I wasn't able to find anyone else that could fit me in the same day.

They left the carpet kind of wet. If they dried it more, it would have been a little better.

It didn't look very clean. I asked for a supervisory person to come a second time. They suggested that they had other things that should clean the carpet. The guy came back and the guy that had come was the supervisory person for that section, and he refused to use anything than what he had used before. It was bad. I've always had good experience with them. If I call them, they would come back and they would do something else, but with this guy I was so mad. I wouldn't call the people back. I should complain again but I had several things going on at that time, I just didn't feel like dealing with it. It was a bad experience. I have used them for years. The price was reasonable. I didn't get the product done properly. The guy's response was very slow. They were punctual.

They hounded me on the phone. I thought that they were coming out for an estimate. They told me that I had a $125 deal with them and a 40% discount. They came out and it was only at that time that I found that they had a $450 minimum. Also, when they came out I thought it was for an estimate and they said that they were actually there to do the work. Also, when they moved my couch, they broke the frame of it. I really felt taken and bait and switched.

Coit was very responsive. They came to our house, reviewed what needed to be done, and provided an estimate. We had other companies give us review the work required but Coit's was the best. When they came to do the work they were prompt, very polite, and very clean. The work they did was just what just what was expected (except for they dryer duct that had problems which they fixed). Afterward we noticed a definite difference in the house in that we had much less dust.

They were prompt, called ahead, worked quickly and cleaned up before they left.

It went fine. They did a good job doing what I asked them to do. It was easy to make an appointment with them and I would recommend them. I think that there prices are a little higher than other people.

Overall it went very well. They did an excellent job, were very thorough and I would highly recommend them

Excellent job! On time for both jobs. Very professional.

I do recommend them. The qualify of work is a B+.

I requested to have carpets cleaned to put my house on the market. I was able to schedule cleaning for the next day. The cleaner arrived on time and was very professional. He moved all of the furniture and provided protective supplies for my furniture. I did not feel 'pressured' to purchase add-ons and he charged me what was quoted over the phone. After using Chem-Dry products for years, I was leery about using a truck mounted service. I was pleasantly surprised how clean my carpets were, how soft they felt (minimal soap) and how quickly they dried.

The technician was professional and courteous. The carpets look better than they have in a long time. Not only look better, but I can tell that a lot of the dust and dirt that was embedded in the carpet is gone. My allergy symptoms have greatly reduced. The process was completed in a timely manner. I live in the country, and the wind was blowing pretty good that day. My only problem that we encountered was that the truck mounted system works with the engine running. After awhile, I could smell exhaust in a part of the house. I brought this to the attention of the technician and asked him to move the truck. He did so, somewhat reluctantly, and when he resumed with the rest of the project, low and behold the carbon monoxide detector started to alarm. We were able to get the house aired out, work completed and the alarm did not go off again. I would use this service again, but be very specific where the truck could b parked.

I was very pleased with their service. The technician that performed all the work did a fantastic job. He was right on time and was very professional, friendly and took the time to perform a great job under terrible weather circumstances. I would recommend Coit to anyone looking for a professional and reliable firm. They stand by their services. I was very pleased with their performance. Will definitely use them again.

I went with COIT because I heard they had a good reputation. Boy was I wrong. They left dirt from the duct cleaning all over the house, did not put stuff back where it belong, did not clean the furnace properly and ruined my furnace filter. They also scraped a wall that I will need to repaint. I still am getting a lot of dust coming out of my air ducts. When I had the area manager over to inspect the problems he disregarded my complaints and only offered a small refund. I am not impressed with COIT and I will never use their over priced services again.

James came and gave me an estimate. I had gotten several. I decided to go with Coit. We scheduled for Friday, November 1st after 2. That morning we got a call from the Carpet Cleaner(Bill) saying he would be there between 2 and 4. I did not realize I was going to get a window of time. At 3:30 I called the office to see if they were on their way. Bill called me back and said his truck and broken down and he was still in Pueblo. I told him not to come since he did not know when he would arrive. We rescheduled for Sunday. He arrived(by the way it was just him)at 10. Bill was here until 5pm. Since the sun was starting to set I did not see until the next day that there were spots on the wood floor in one area. I called the company and Jamie said she would have to get a work order approved and call me back. I also found some spots from something on my white carpet upstairs that were not there previously. I did not have a chance to tell them that because Jamie never returned my call. I ended up using a spray carpet cleaner and was able to get the stains out of the white carpet. I also scrubbed the wood floor until those spots were removed. After further looking I realized some of the smaller furniture that I had cleared off had not been moved and cleaned under. I will never use this company again and will not recommend them to anyone.

They did a great job. I do find this service expensive and I had a coupon.. I recently moved into a new home and I don't think the tile/grout or the vents had ever been cleaned. For the grout cleaning, they were running late. They did call to let me know, but by the time they arrived, it was too late to complete the service that day. I asked them to come back another day. They were very professional and agreed to return. For the whole house vent cleaning, I could immediately tell the difference when after they left. The house was filled with dust and our allergies were raging! It was much better after the vent cleaning.

Coit was the only company in Colorado Springs who would come in and remove my blinds, take them to be cleaned, then come back and put them back up. They worked with my schedule to coordinate with carpet cleaning. The technician was courteous and professional. He called prior to taking the blinds down and again before bringing them back and arrived promptly both times. The blinds were cleaned nicely, looking like new.

I was called the morning of service and given a one-hour window when the technician would be at my house. He showed up right on time, and was very courteous and professional. The work was performed in a reasonable amount of time. He did an excellent job, taking extra time with the stains and high traffic areas. My carpet looks better than it did when I moved in. The price was a little more than some but not unreasonable, and there were no hidden or extra charges. Also, I contracted with them to clean my blinds and they were able to schedule on the same day making it more convenient for me.

Coit arrived 2.5 hours late claiming equipment failure and that they had changed trucks. Once on the site of service, second equipment failed, further delaying work. 1. Carpet was not raked and boot prints left on carpet as they "finished". 2. Tiles in worse shape than when they arrived; what and how an unknown cleaner was applied... and whether in fact expensive and expansive tiles are ruined... remains to be determined by true professionals. Coit's supervisor later arrived and was very professional. He declared entire job to be unsatisfactory in all respects and pledges job will be done again... this time correctly. Here, however, is a question: Would you permit Coit Clowns back in your home?

I found them on Angie's List. We had coupons for their services. The guy that came to do the work was wonderful. He was friendly, efficient, and he explained everything. He was great. We have a really long service with them so we can buy anything and they will clean it.

I was satisfied with both services. The price was reasonable.

A sales man came to see what needed to be done. They called a head of time to make sure I was going to be there and they told me when they were going to show up. They showed up on time. The job took about an hour. They were very professional.

I have used their services for the last two years. They are really good. They actually cut holes in the furnace so they could go in and get all of the dirt out of the vents. They put really nice caps on the holes so if anyone else has to clean they can just take the caps off. They come exactly when they say they will. They call you before they leave and again when they are on their way. They have been in business for a long time and they do really professional work.

They did a good job on our carpet which was very old, in some ways it's beyond hope. Our house is fully carpeted everywhere and there was one little loose spot when they were looking at the house and we could see there were wood floors underneath and they said okay we'll take it out and they did took it all out and redid the carpeting; it was terrific. They use a time slot for appointments and it was okay.

They person who did it was really nice and he did a good job. My husband has some allergies and asthma, which seems to be better after the job. I will use them in future.