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Clean Response LLC

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Professional Carpet Cleaning, Upholstery Cleaning, & Tile Cleaning for Colorado Springs . Free Estimates. Visit Our Website For More Information & Some Impressive Photos. 719-302-1782 ‎

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning services as well as tile and grout cleaning. We specialize in fine oriental rug cleaning.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 31 reviews

Linda B.
07/2021
5.0
carpet cleaners
  + -1 more
One of our pets was ill and our carpets got very dirty. Brad did a fantastic job of cleaning all the carpets, even in some small and hard to get to places. The price was reasonable and our carpets are now beautiful! We will definitely call Clean Response again when our carpets need cleaning!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Edward G P.
02/2017
5.0
carpet cleaners
  + -1 more
Excellent job, friendly, professional. Price was very reasonable.
Description of Work: carpet cleaning and tile grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pauline P.
01/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Great!! Braid is the best carpet cleaner I know of.
Description of Work: I have been calling Brad to do my carpets for many years. He is always efficient and does an amazing job. My carpets are always beautiful when he leaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

pauline P.
06/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean Response did an excellent job for us at a reasonable price. I will call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M.A. G.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
EXCELLENT!! I've been leery of having our oriental carpets cleaned due to a less than great experience several years ago. Saw several reviews on Brad and his workmanship and decided to give it a go. Boy, was that the RIGHT decision. His estimate was very reasonable, he picked up the carpets and delivered them. Several obnoxious spots were removed and they look almost new. I will MOST CERTAINLY be using his services in the future. Without hesitation or any reservation, I highly and unconditionally recommend him. You won't be disappointed!!
Description of Work: Cleaned 4 oriental carpets. Picked up and delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Arlene W.
03/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Alicia C.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was given Brad's information a week ago. He was prompt in providing an email quote based on the information I told him and we scheduled the appointment shortly thereafter. He showed up prompt...actually a few minutes early, which I appreciated, took a look at everything and got right to work. He worked fast and was thorough and knowledgeable. He recommended a cleaning schedule going forward that I thought was very honest and fair. He was very friendly and professional. I will use him again and will definitely recommend his service. I already plugged his business on my facebook page!
Description of Work: Steam cleaned carpets and stairs and cleaned sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Judith W.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned all our upholstered furniture. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda B.
06/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
We were amazed at how clean he got our carpets and upholstery! We are planning to have Brad come next year since he did such a great job. We recommend Clean Response very highly!
Description of Work: Brad cleaned our upstairs and downstairs carpets in addition to the stairs and several area rugs. He did an excellent job and was very professional! We also had him clean the upholstery on our kitchen chairs since they were quite dirty with five little ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Clean Response LLC
Thank you for your kind words.

Arlene W.
03/2014
5.0
carpet cleaners
  + -1 more
I have used them twice and will use them again. Very happy with my carpets when he's finished, plan on using him every year.
Description of Work: Whole house carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

pauline P.
03/2014
5.0
carpet cleaners
  + -1 more
Brad always does an excellent job! He has also cleaned my stone floors and upholstery on other occasions . I wouldn't hire anyone else to clean my carpets
Description of Work: Shampooed family room , stairs, traffic areas downstairs, outdoor patio carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia D.
11/2013
5.0
carpet cleaners
  + -1 more
During my search for a carpet cleaning service when our previous serviceman retired, I was impressed with the Clean Response web site. After having had my carpet professionally steam cleaned for the last 28 years I knew the "Preparing for Cleaning" and "After Cleaning Care" ( found under "Other Stuff") recommendations were top notch. With a ranch floorplan's single hall to get from one end of the house to the other, our biggest challenge has been carpet drying time. I was excited to try Brad's claim of quicker drying time: " Our truck-mounted system is on the higher end, it will out do most others. This means faster drying times. To help cut the drying times in half. I have invested several thousands of dollars in fans that we can set up. Depending on the size of the job we usually have the first room dry or almost dry by the time we leave." The quicker drying times were confirmed in Brad's first cleaning. As long as Brad is in business, he will remain my first choice for carpet cleaning. Try Clean Response, you'll be glad you did.
Description of Work: Pre-spotting, steam-cleaning and fan-drying the family room, master suite, and 30' hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claude W.
10/2013
2.0
carpet cleaners
  + -1 more
They did not use corner protectors at bullnose corners. In about a week, drywall started to fall off the corners were it was abraided by the cleaning hoses. I spent quite a bit of time repairng small drywall areas and painting them. They appeared for months after the cleaning.
Description of Work: Clean Carpets. Very unsure of date. It was a while ago and and the house has had new carpet and been sold since this carpet cleaning.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$200

Response from Clean Response LLC
[removed member name] I am sorry to hear this. I tried to look you up in my records and could not find you information, so I was unable to reach out to you to you to remedy this problem. I do have and use comer protectors. So I am not sure what went wrong in your house. If you would like to give me a call I would happily try to fix things and make it better. I know you said this happened several years ago but I would still be more than happy to make it right. I always ask every one to let me know about any problems as I would rather try to make it right than have you upset. Thanks, Brad Gouveia

Brenda K.
10/2013
4.0
carpet cleaners
  + -1 more
The carpets were cleaned and they are still clean, I did not have any dirty spots return in high traffic area which I am thankful for. The tech arrived when he was supposed to; he did a good job and was pleasant and polite. I have used them previously with a coupon. My only issue would be that my entry hard wood floors got wet from the hose they used to transfer the water with from the truck, but I don’t know how they can avoid that since they have to be ran thru the house to the different areas. It was truck mounted and after being in the Waldo Canyon burn area I wanted a cleaning that could pull dirt and smoke out of my carpets.
Description of Work: Cleaned carpet in entire house, set up 2 appts so to make it easier on me the home owner.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Clean Response LLC
If I do notice water on the floors I do try to wipe it up but it will happen from time to time. Thank you for your kind words otherwise. Brad Gouveia

Judith W.
10/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
They did good work. We have used them a number of times over about 2 years. Brad has very good customer service and is a very nice and courteous guy. He is the only who does the work. The quality of his work is great. Price wise, he is very reasonable. The first time we used him was for furniture cleaning and did a great job with that. He is always on time. We have pets and grandchildren and he is has cleaned up any stains. I have no seen any stains come back. Overall, it is an excellent service.
Description of Work: He has done a whole house carpet clean in a 3,600 sq ft home and also area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kristina N.
10/2013
5.0
carpet cleaners
  + -1 more
We were happy with their service. Brad came out and did a great job. I was not home when the work was done, but when I walked into the house, I was surprised at how good it looked. Getting the appointment set up was easy and everything went smooth. Price was reasonable as well.
Description of Work: He did a whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steven J.
10/2013
5.0
carpet cleaners
  + -1 more
They are very good to work with. Brad is very personable and does a great job. They are very honest dealer. The workers went above and beyond with their work. I felt like I was never overcharged. This was the best experience I have had with a carpet cleaning company.
Description of Work: They pretty much carpet cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cynthia A.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are excellent. They are very thorough, efficient and reasonably priced. Brad, he owner, does all of the work. He is very good at what he does. Scheduling is very easy and he is very responsive to my calls and questions.
Description of Work: They cleaned a couch for me and also carpet in the whole house. We have used them about 3 times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie E.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They do excellent work for me. Brad is just a very nice person to work. He was professional throughout the entire experience. I plan on having him back. I feel like the price was very reasonable.
Description of Work: Brad did both carpet cleaning in select rooms and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark M.
10/2013
5.0
carpet cleaners
  + -1 more
He does great work. He comes in and does the quick and efficiently. He is VERY punctual and getting the appointments set up is easy as well. Brad is the only one who does the work but he does it very well. He assists with smaller objects being moved so he can do a thorough job. I will probably call him soon.
Description of Work: Brad has did a whole house carpet clean. I have used him twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Linda B.
07/2013
5.0
carpet cleaners
  + -1 more
They did a very thorough cleaning in a timely manner, had first class equipment, and set up the equipment in such a way as to avoid disturbing our daily routine. The technician was very professional, too, and we felt comfortable having him in the house.
Description of Work: They shampooed our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Matt W.
01/2012
5.0
carpet cleaners
  + -1 more
Brad was very polite, professional, prompt and efficient. We just purchased this home and I let him in and had to leave. He did a great job on the carpets and locked up when he was done. There were a few more noticeable spots on the carpet that he was able to clean up. That weekend during our move we noticed a spot by the door to the garage that had not been there before. I called him and left a message. On Monday morning, first thing, he called me to come by right away. It may have just been something that was brought to the surface that you couldn't see before. But he had it cleaned up within minutes and it looks great now! It is obvious he takes pride in his work and is a hard worker.
Description of Work: Cleaned carpets in entire home...about 1400 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Nicole K.
11/2009
5.0
carpet cleaners
  + -1 more
Very well. I had doggie accidents from both ends on the carpet as well as overall dirty carpets from normal use. Very prompt, fast, efficient and friendly. Did a great job cleaning the carpets.
Description of Work: Cleaned entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Janet P.
02/2008
5.0
carpet cleaners
  + -1 more
I am very thrilled with the end results very good at what he does. I took some pictures so you can see his work. I will be impressed.
Description of Work: I had a rental clean of mine that I thought I would have to replace. I could not believe the result Clean Response saved me a lot of money. I will have to have him come to my house to clean our couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1(current)
    • 2

Contact information

5365 Hopalong Trl, Colorado Springs, CO 80922

www.clean-response.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Clean Response LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Clean Response LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Clean Response LLC offers free project estimates.
No, Clean Response LLC does not offer eco-friendly accreditations.
No, Clean Response LLC does not offer a senior discount.
Yes, Clean Response LLC offers emergency services.
Yes, Clean Response LLC offers warranties.
Clean Response LLC offers the following services: Carpet & upholstery cleaning services as well as tile and grout cleaning. We specialize in fine oriental rug cleaning.
ask for details

Contact information

5365 Hopalong Trl, Colorado Springs, CO 80922

www.clean-response.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM