Cheyenne Mountain Roofing

Cheyenne Mountain Roofing has been repairing the roof of our building since 2000. This is a two tiered, flat roof (22,000 sa ft) warehouse building in Colorado Springs Colorado built in 1977. We have had numerous problems and leaks during the years! Since 2020 Cheyenne Mountain Roofing has repaired the roof 4 times. Last week I phoned Ricky (the manager) on Thursday May 11 at about 7:00 AM to inform him our roof was leaking again and could he come out or get someone out to check it out and get it repaired. This is the 4th time in three years we have needed roof repairs, had major leaks and had the interior of our building destroyed ! Chet, a representative, was out later that morning and left, giving no indication what was going on, what was wrong, if and when it could be fixed or any information. We waited for some response, call back, email, or something, but nothing ever came. Friday I called the Cheyenne roofing office at 2:35 PM, as Ricky's did not answer his cell phone. I spoke with the receptionist and asked what was going on----She said she couldn't find Ricky or he wasn't there and someone would call me back that day!!! I'm still waiting a week later with buckets and buckets of water flowing into the building, ceiling tiles falling down, and a total mess with lots of leaks; unhappy tenants, employees, and pet owners! We spent over $8500.00 with Cheyenne Mtn Roofing since 8/12/2020. I know that is not a great deal but they were supposed to have the roof fixed and not leaking. We have always paid our bill! You would think we could at least get a phone call back to say we can fix it, we can fix it on such and such a date, or "go to h***", you're a pain in the neck and we can't, won't, or don't want to fix it! But we got nothing! I feel this is terrible service especially for existing customers. Maybe this is all we can expect in today's world, but I expect MORE! I would strongly discourage you from using Cheyenne Mountain Roofing! Greg Flaks 719-339-0854

It went exceptionally well. Professional and prompt service. Clean up was top notch. Will definitely use in the future and will refer them as well!

It took 1 day. There was a crew of workers, I would say there was at least 10 or 15 of them. They were very professional.

I hired Cheyenne Mountain Roofing to replace the roof, skylights, and gutters on a rental property. The tenants were an absolute nightmare and kept turning away the workers, refusing to move their vehicles out of the way, and demanding to reschedule, and everyone at Cheyenne Mountain Roofing was so understanding of the difficult situation. They worked with me on re-scheduling several times when my tenants were refusing to allow access, and I can't express enough how grateful I am that everyone at Cheyenne Mountain Roofing helped lessen my stress by being so accommodating. They were extremely professional in dealing with the problem tenants, and in the end they did great work on the entire job. The cost was also very reasonable, on par or less than with other quotes I received, and they always returned phone calls within a few hours or less. I would absolutely hire them again.

The project went very well. Ken the owner is very attentive and runs a great business. If you have any questions he is right on top of it. He handled my questions personally.

Cheyenne Mountain Roofing was exceptional from my first interaction with them. The company was recommended by my insurance agent and from my first interaction with them, I had a feeling of trust. They were incredibly responsive and even went as far as to expedite my job so that I could close on a home sale. Great company with an excellent staff and they did fantastic work.

It went well once the service was stated. It took longer than I expected to get started.

When it rained there were several places my roof was leaking. CMR offered a very reasonable bid and discussed the options available. I decided the most reasonable first approach was to replace and the old vents and repair the shingles around them. The work was done very quickly and professionally. I am happy with the quality and would use them again.

Andy was very helpful. He was very knowledgeable about different kinds of shingles and recommended the Malarkey type shingle as being very impact resistant as being most likely to avoid a repeat of hail damage on our existing roof. He wrote a very detailed line by line price estimate that our insurance company accepted without question. The job itself went very well. The crew showed up first thing in the morning. They were very neat and organized. The job went into half of a second day (it was a massive job, so no surprise). They cleaned up at the end of each day. They hauled away all of the old shingles and skylights and cleaned up all the nails and other miscellaneous debris. They were very polite and professional.

At first, they came out with the wrong size window. However, they quickly called around town, found the correct size and installed everything on schedule. My final cost was $771.98 with a 10% Anglie's List coupon. I would definitely hire them again.

The approx 40 yr old skylight was removed and replaced with a new ridge skylight-approximately 10' X 5'. Ken and Andy came out and measured and ordered the skylight from the manufacturer. The work was done on time and neatly. Additionally, they contacted the manufacturer of our shingles to obtain replacement shingles for defective shingles that been previously installed by another roofing company and installed them without cost to us. In less than 24 hours after the installation, we experienced a rain and hail storm and we did not have any leaking into the interior of our home! Thank you!

We were referred to this company and were happy to see they were Angie's list members. They came out very quickly and promptly to do the estimate, and really seemed to understand the problem. We were excited to work with them, but there was a problem getting the estimate. For some reason, even after 4 tries, we could not receive their email. Just when we were getting disappointed, we discovered they had gone out of their way and hand-delivered an estimate to our home address. This was extremely thoughtful and definitely fits the meaning of going above and beyond. We had a lot of trouble finding a roofing company that works on skylights and particularly when they are installed on flat roofs. CMR gave us a very fair estimate and didn't try to talk us into getting the entire roof replaced (like several other companies did). They were able to isolate our leak and repair it and we are completely satisfied. Also, we had a broken bubble skylight on a sloped roof that had a crack but was not leaking. We got an estimate from CMR last year but didn't get the work done. This year, they fixed the two flat roof skylights and honored our estimate from last summer and completely replaced the sloped roof skylight. This company definitely goes out of their way to provide great service and they were good to work with. We would definitely recommend them and use them again.

Everything went smoothly, we love our new roof. Ken helped us pick out a high quality- good looking roof. Very easy to work with.

Ken's team did an awesome job with the roof. His quote was in line with the insurance estimate, he wouldn't take any money until the job was complete, and he fixed original-builder problems without additional charge. I will definitely use him again.

Ken came by almost immediately, gave me an extremely reasonable price, and the work was done within a couple days. Everything was cleaned up and fixed, as if nothing had happened. Totally painless.

Another company wanted to come in and just patch the cracks, but it would have cost just as much as replacing them, so we chose to do the more thorough job. Ken got the replacement tiles and had the job done within a week of our estimate.

We have not had any repairs done as yet.

I noticed a water stain on my living room ceiling and knew I had roof issues. After talking with a few friends who had their roofs replaced, I called Ken (Cheyenne Mountain Roofing) for a free estimate. We set up a time that worked for both of us and looked over the roof and its issues. Ken was very knowledgable and explained the process from start to finish. He also pointed out the cause of the leak and what would be needed to fix the problem. Some of the roof decking had rotted and needed replaced, and Ken's guys were able to handle that as well. He also recommended adding more roof vents as the ventilation wasn't adequate from the original build of the home. He had several samples for my wife and I to choose from. Once we decided to proceed with the work, a schedule date was set and Ken handled everything from there. I really liked the fact that his guys are employees and not sub-contractors. We couldn't be happier with the work Ken and his crew did. The job was started on time and went smoothly. Ken showed up several times during the process to deliver materials, paint roof jacks and flashing and make sure clean-up was done to his satisfaction (It has been 10 months since the work was performed and I never found a single nail or debris in the yard). We were so pleased with Ken's work that we referred him to my wife's parents, my uncle and another friend. All of whom used Ken's company and all were just as satisfied.

Ken Jones (boss) and his employees came when they said they would. They worked hard and fast, and did a great job. Ken came personally to do a final inspection.

The overall experience was excellent. There have been no problems since the repair was made. Ken was very responsive and punctual, arriving at the time we agreed upon. He was also very professional in both appearance and manner. He left things lean and neat when finished and explained things clearly and made recommendation that were in my best interest.

We got several bids from local companies and chose to use Cheyenne Mountain Roofing due to price, product, and how responsive Ken was with questions and concerns. Started the job promptly and on time. The crew was friendly and courteous. Cleaned up after themselves after each day. Ken stopped by daily to see how everything was coming along. Everything went smoothly and would recommend them to anyone needing roof work.

He discovered that I only needed one tile replaced and the problem was within my guetters. He was able to recommend me to a gutter specialist that worked out real well. He did repair the one tile. He was excellent and just fabulous. I would recommend his services to others.

They did very well. They had a crew here for two days. The guys worked real fast to get it completed in time. They encountered some unexpected problems and they stuck to their quote and didn't add any additional fees.

Overall, the work was started and completed very timely. I am well satisfied with this contractor,would use him again and recommend him to others.

He was excellent. He is very genuine and knowledgable. He is very customer service oriented.