I called for an estimate about cleaning out the weeds in my front lawn and putting down sod. We are renters but we are working on making the yard nicer in conjunction with our landlord. I called and got a person answering that did not give the company's name. I wasn't sure it was them but left a message. (They are also big green). They called me back and set up a time to come by and give me an estimate. The first day they didn't show up (It was raining). However, they also did not call. The next day they called and said they would come that evening. They showed up (father, son, and a few workers). I told him what we wanted. He gave me a price that was certainly fair. $750 to remove the top layer, lay down dirt and put down sod. (It's a small area). And $250 to remove a couple of bushes. Personally I'm not into recreational mowing so when I showed our landlord the xeriscape I had done on the side yard, she said she preferred we do the front like that as well instead of grass. I called Big Green with that information but told them that I'd like a quote on putting down flagstone in the back. They said they would come the next evening. I never heard from them again. If you have a large project, you may get better service from them. But on the customer service part, they are extremely weak.
Description of Work: Estimate only on removing surface of front yard, laying down a base layer of dirt and putting down sod. ($750) [small front yard area.] Estimate only on removing bushes. ($250)
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
Pamela M.
07/2011
5.0
landscaping, lawn service
 + 0 more
Please ignor my report of 7/7/2011. There was a missed appointment because his son gave him incorrect info. Mr. Salinas is very professional and well mannered. I have hired him to do my landscaping and bush removal.
Description of Work: Please ignore my report of 7/7/2011. I now have a very good impression of Mr. Salinas. He showed up at my home today at 5:30 pm for an appointment to evaluate my landscaping needs. The missed appointment on 7/7/2011 at 7pm was a result of his son not giving him the correct appointment info. Mr. Salinas seems very professional and well mannered and I have hired him to do landscaping and bush removal. I am very optimistic that the job will be done well.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Gaynell G.
04/2011
5.0
decks, landscaping, lawn service, hardscaping
 + 2 more
I could not say enough good things about him. They do an incredible job, my yard always looks wonderful. The stone patio that he put in was magnificent.
Description of Work: Does my landscaping and lawn service. He put a stone patio and steps in my house.
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Service Categories
Lawn and Yard Work,
Landscaping,
Pavers and Hardscaping,
Decks and Porches
FAQ
Big Green Lawn & Landscaping Services is currently rated 4.6 overall out of 5.
No, Big Green Lawn & Landscaping Services does not offer free project estimates.
No, Big Green Lawn & Landscaping Services does not offer eco-friendly accreditations.
No, Big Green Lawn & Landscaping Services does not offer a senior discount.
No, Big Green Lawn & Landscaping Services does not offer emergency services.
No, Big Green Lawn & Landscaping Services does not offer warranties.