ALTERNATE CONTACT: STEVE AND MARTY. Residential roofing for new construction and re-roofing. In business in Colorado Springs since July 1993. We only have employees and do not use subcontractors. We are licensed and insured in El Paso County and Teller County. Free re-roofing estimates but there is a $35.00 service call fee on repairs that is credited towards repair estimate. We specialize in Decra stone coated roofing materials but have experienced employees with asphalt shingle
The job was sub contracted to a crew without my consent, there were issues and when Steve came out he got rude and told me that he wasn't there for cosmetics and he would just leave. The cost was $11085. and I feel that quality as well as cosmetics should be a priority. There were other things as well.
Description of Work: Complete re roof ,
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,085
Joseph F.
10/2016
5.0
roofing
+ -1 more
They were very communicative once we had gotten an estimate and agreed on the work to be done. The materials they ordered got here on exactly the day they estimated that they would, and the work crew actually was able to come to complete the work a day early (they informed us of this in advance and we agreed to it.) It took a little while to get them down for an initial estimate, but given the fact that everyone else in the area was affected by this hail storm, it's pretty understandable. Two other roofing contractors we called for estimates never even bothered to show up, so this was not so bad. All in all, this was a pretty painless experience, much easier than I was expecting it would be.
Description of Work: Roof replacement after hail damage, flashing, seals, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Donald S.
02/2016
5.0
roofing
+ -1 more
unknown
Description of Work: They installed skylights and did some roof repair. They were very professional and knowledgeable. They provide very sound advice and service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Hal W L.
09/2014
5.0
roofing
+ -1 more
very well timely done and great cleanup
Description of Work: replaced hail damaged roof with hail resistant shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Max P.
09/2014
5.0
roofing
+ -1 more
They were prompt and courteous when called about fixing the leak. They were able to come out the next day to fix the problem and thankfully no further storms occurred so the damage from the leak was minimal.
Description of Work: Aspen roofing inspected and certified out roof when we recently purchased our house. About 3 weeks later there were severe storms and we got a small amount of water damage from a leak. They promptly responded to our request for another inspection and fixed the problem at no further cost. They did not cover the damage to the ceiling as they did not originally install the rough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Claudette M.
09/2014
5.0
roofing
+ -1 more
We had used Aspen Roofing about 6 years ago to replace the roof on our house. Steve and Karen are professional, polite and efficient. Steve gave us an estimate and told us he would work with another contractor who was working on our property at the same time. The workers arrived on time and were both polite and professional. They worked quickly and were thorough in clean up. This company employs the most honest, hard working and courteous people!
Description of Work: Replaced roof on garage and sun room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
JANICE N.
10/2013
5.0
roofing
+ -1 more
I have dealt with Steve Seder of Aspen Roofing for about 20 years now and I've never been disappointed with his responsiveness, his integrity or his work product. He has put 5 or 6 different roofs on houses I own, and has done a number of roofing repairs. He is top-notch.
Description of Work: Sealed around the outside of chimney to prevent water from coming inside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine R.
08/2013
5.0
roofing
+ -1 more
Will complete review when work is completed some time in the next 30 days.
Description of Work: No work performed as yet. Waiting for the actual date to be scheduled. Roofing materials have been ordered. Seth Horn of Aspen Roofing was outstanding. He came immediately when I called him to say the insurance adjuster called and said he was "15 minutes away and on his way". Seth worked with the adjuster to make certain all appropriate elements were included in the insurance estimate and, then, gave us Aspen's estimate which matched the insurance estimate in cost even though Aspen was giving us a higher quality new shingle and thicker asphalt soaked felt..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Philip J. M.
07/2013
4.0
roofing
+ -1 more
They were quick and professional.
Description of Work: They installed a new roof for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$3,000
Randy L.
06/2012
1.0
roofing
+ -1 more
Friday came and went with no call and no one showed up. They called me for crying out loud, you'd think they would be more professional. Anyway, this is a major red-flag in my book. If they can't keep an appointment like this... what would happen once they get into the job?
Description of Work: I had been receiving calls for days from someone named "Mark Cowart" at my home in the evenings. They never left a message and finally, because I wanted the calls to stop, I picked up. It was a sales call from Aspen Roofing. They indicated that "they would be in the area working on a job and would like to stop by and inspect my roof." I scheduled the time for Friday at 11:00 a.m.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from ASPEN ROOFING INC
Sorry [member name removed] for the call you received, but it was not by our company Aspen Roofing Inc. We have never employed Mr. Mark Cowart ever and our company in 20 years of experience has NEVER cold called. There are at least three other companies in the Colorado Springs area that are Aspen Contractors and Aspen Roofing Company and Aspen Roofing and Chimney, that we keep getting their bad press, collection calls and angry customers. We are not now or never been affliated with those companies. We are sorry that you have had a bad experience, but it wasn't with our company. If you should ever have that experience again, we suggest always calling the company that they say their with to confirm. We've been aware of Mr. Cowart actions and have been given a phone number for him but we and the Attorney Generals Office can ot locate him.
SALLIE S.
03/2012
5.0
gutter repair
+ -1 more
I was very pleased with the work. He did a great job on the house and was very reasonably priced.
Description of Work: They replaced gutters and flashing for me. They also repainted what they replaced across the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris M.
08/2011
5.0
roofing
+ -1 more
They bid the work and did the work on time.
Description of Work: Good work matching existing roofing material on an add on roof. Good folks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
KEVIN A.
07/2011
2.0
roofing
+ -1 more
Aspen Roofing was chosen because I had a lot of rotten wood that needed replacing and they promised to do it at no additional cost. There was a several month delay in getting started they blamed it on wether. When the did start the workers where dropped off without even a ladder. They had to borrow my ladder to get on the roof. No one spoke english so there was a communication barer. They had no wood at all and initially replace none of the rotten wood Re-roofing over missing and rotten decking and putting the drip edge over rotten facia boards. When I complained they stated there was no rotten wood. When I complained more and stated the replacement of the rotten wood was the primary reason for choosing then and if there was no rotten wood why would that have been included on there bid? In addition the ice and water shield in bid was not installed and shingles put on the low sloped roof. Because of that It failed inspection and the shingles had to be removed and the proper roofing for low slop roof installed. During that time they also agreed to replaced some of the visible rotten wood but being done after the fact resulted in a very sloppy job. I got 5 bids 4 had 5 year warranty on there workmanship Aspen Roofing only gives 3 and now I see why I will be lucky if it lasts that long. I was going to withhold payment until is was corrected but they put in there contract that you must pay in full within 30 days of face additional charges. They also stated the completion date was when they say there finished not when they pass inspection, not when I am satisfied. So there date for completion was after 2 days of fast past work and did not include the month it took them to redo some of the work to pass inspection. They where very nice in the begging but I spent $4638 for a roof that should last more than 20 years, I got a sloppy job and am likely to have problems in just a couple of years.
Description of Work: This was a re-roof of a small house and cottage. The bid was to remove old roof, replace any rotten fascia and decking, include ice & water shield on low slope area. 3 year warranty on workmanship (other companies give 5 years)
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$4,638
Steve T.
06/2011
5.0
roofing
+ -1 more
Aspen was really excellent. They did an excellent job!
Description of Work: Aspen replaced our roof for us. They tore off the old shingles and put new ones on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Cathy E.
04/2011
5.0
gutter repair, roofing
+ 0 more
They threw off our old shake roof and replaced it with a new roof. Though it was difficult to work in the winter; they did a beautiful job. I have had no issues with my roof so far. The price was good for what they did and it was a little lower compared to the other roofing companies. They did the gutter work also. Their quality of work and their responsiveness was excellent. I would use them in the future if needed.
Description of Work: Aspen Roofing Inc. took care of our roofing. The last time they worked for us was in January 2009.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Hal W L.
11/2010
5.0
roofing
+ -1 more
went very well cleaned up area very well problems fixed ie: damaged downspout replaced quickly
Description of Work: reroofing because of damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Cathy E.
11/2010
5.0
roofing
+ -1 more
We signed the contract in Nov 2008 so they were working during a Colorado winter. They also had to coordinate their efforts with Gutter Helmet who were also installing new gutters. We had a Decra metal roof put on to replace the shake roof. This was a huge job as we have a 6000 plus sq. ft. home. The had many stops and starts due to snow, ice and high winds. They were extremely hard working and did an outstanding job installing this amazing and gorgeous roof!
Description of Work: Aspen Roofing completely tore off a 16-yr. old shake shingle roof and all undercoatings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Claudette M.
09/2010
5.0
roofing
+ -1 more
Prompt, punctual, professional, good clean up. Finished on time and budget.
Description of Work: Removed old roof and installed new stone coated steel roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
J. Miller A.
06/2010
4.0
roofing
+ -1 more
It went smoothly with few surprises or problems.
Description of Work: Aspen replaced my very old roof, about 2000 sq ft. They were very responsive on the phone and did a good job of trying to locate a partticular line of shingles that Consumer Reports recommended but they did not normally carry. While they were not especially clear in communicating the differences between the different line of shingles (maybe there's really not so much!), they were quite flexible and helpful. The work was done on time and was a good value. There were a few questionable seals at the base of my chimney and they returned to fix them very quickly. They also were willing to fix a rotted soffit board for a minimal fee that would have been more costly if I had to use a regular contractor. I give Aspen high marks for value, integrity, efficiency and responsiveness. A year later there have been no problems with my roof.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
KEVIN A.
06/2010
1.0
roofing
+ -1 more
In the beginning and all the through the process they were very nice and the price was good, but they really did a very poor job. I would not use them again.
Description of Work: Aspen Roofing gave me an estimate for a complete reroof for a small house and cottage.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$4,650
Barbara F.
06/2010
5.0
roofing
+ -1 more
We are very happy with this company. We were so pleased with their work, they finished the job within a very timely matter. They had a really large crew working on the project and the clean up was spotless.
Description of Work: They replaced our roof for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Julie S.
12/2008
5.0
roofing
+ -1 more
I spoke with Karen to set up an appointment for my leaky roof. Karen was very helpful and professional over the phone. She set up an appointment right away. Steve came out and gave us a very fair estimate for the roof. A few days later Steve came back and repaired the leaky roof, and replaced the missing flashing. This was a great experience and they are good people to work with.
Description of Work: Leaky roof, missing flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
G D.
10/2008
5.0
roofing
+ -1 more
Everyone was extremely friendly, helpful, and honest.
Description of Work: I called because my roof was leaking. Another company told me the whole thing needed to be replaced. Aspen Roofing found the cause of the problem to be some worn out caulking around the chimney. The repair was done in about 15 minutes, and I haven't had a problem since!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Ian T.
09/2008
5.0
roofing
+ -1 more
It's been good so far! The owner came out to see what the estimate would be and saw something no one else did. They seem to have given me a more thorough estimate.
Description of Work: They came out to give me an estimate.
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony M.
01/2008
5.0
roofing
+ -1 more
When you call you'll speak with Karen, she's Steven's wife and handles the office side of things. They did a good job and they were good people to work with. We would use them again in the future if needed.
Description of Work: They put on a new roof for our home initially. The came back six months later to put a new roof on an addition. This was a deckra roof (a stone coated metal roof).
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*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters
FAQ
ASPEN ROOFING INC is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: Closed
ASPEN ROOFING INC accepts the following forms of payment: Check
No, ASPEN ROOFING INC does not offer free project estimates.
No, ASPEN ROOFING INC does not offer eco-friendly accreditations.
Yes, ASPEN ROOFING INC offers a 10% senior discount.
No, ASPEN ROOFING INC does not offer emergency services.
No, ASPEN ROOFING INC does not offer warranties.
ASPEN ROOFING INC offers the following services: RESIDENTIAL REROOFING AND REPAIRS, IMPACT RATED MATERIALS, STONE-COATED STEEL, COMPOSITION MATERIALS.
FLAT ROOFS, GUTTERS. NO COMMERCIAL ROOFING THUS WHY NOT BONDED