American Home Inspection & Chimney Sweeps

Terrible service overall, which could have lead to a DEADLY accident. My fireplace was broken. I wasn't sure what was wrong with it. Nathan came over, about an hour late, and replaced some items and charged $125 more than what was excepted. But, he did not check his work to make sure it was safe, which is very negligent for someone working with a gas fireplace. When I got come from work the next day, my house smelled of rotten eggs and I immediately called the fire department. He left a gas leak. Gas was flowing out of my fireplace, unknowingly, for over 12+ hours. The firemen used their device, and detected it instantly. I contacted Nathan immediately and notified him I turned off the gas running to the fireplace. It was kind of alarming how unconcerned he was... never heard back from him to come fix his accident. Finally, weeks later, we got something on his very busy schedule. He came, used his testing device, and claimed no gas was coming out. My husband called me after he left and I was furious, knowing he was lying. We bought our own tester after this happened, my husband tested it where the fireman said the gas was pouring out, and it beeped. Nathan left us with a gas leak AGAIN. He has been avoiding us since and we hired an actual professional to fix our fireplace. I'm not sure what kind of degree or certificate one might need in order to work on fireplaces, but Nathan should be banned from working with gas. This could have been way worse and my family is lucky it wasn't. I bet he wouldn't have left Peyton Mannings house full of gas (Nathan will get that). Bottom line: Don't hire this dude.

Seemed inexperienced from the start. Didn't vacuum out the fireplace after doing things to the chimney while on the roof. Closed the flute without telling us and the next time we lit a fire the whole place filled with smoke. When I called to ask him to come back out to check on this, I left a voicemail. He didn't call me back so I called back again. Keep in mind, this was in middle of freezing outside temperatures and he knew this was our only heat source. I called once more and he finally answered extremely unprofessionally, telling me that "this was a bad time" and "he couldn't talk right then because he had just gotten back from a trip"..... You know what else is a bad time? Paying $150 for a service that was improperly done and having to deal with a house full of smoke. I told him my house kept filing with smoke after he serviced my fireplace and he seemed extremely nonchalant. I then asked him to call me back to make another appointment since it was such a bad time for him at that moment. He assured me that his services were "under warranty" but never called me and still hasn't. I figured out the fireplace problem myself. Hopefully he actually did do something while up on my roof and I didn't just lose 150 dollars for nothing. I am skeptical now. Do NOT recommend.