ALPHALETE Mechanical L.L.C

Diego Lujan and the entire Alphalete team consistently practices great customer service (quick response, clear communication, assess the situation, provide solution options with clear risks / benefits, and attempt to provide the best price / value). In addition, they are very conscious of site work, clean up, and are very friendly. System issues with old pipes is not routine nor pleasant. The Alphalete team makes it a much better experience and provides peace of mind. Praise God for them. Thank you, Clark Burr

I have to say that Diego really impressed me. With his 15 years of Master Plumbing experience, he was able to fix my plumbing problem and did it with such ease. The next time you need plumbing support call Alphalete Plumbing and Heat.

Excellent; very prompt, very friendly, very knowledgeable, and willing to help me as the homeowner learn and understand what s going on. Highly recommend.

Excellent service and quick and promt as well. Highly recommend!

Excellent, would hire them again.

Alphalete came to my home the same day my water heater died, provided a quote within 30 min and replaced it the next day. They were cordial, timely and professional in every way. They will be my go to plumbing service for now on.

I had a next day appointment. Plumber assessed the issue with a drip on boiler system. Immediately left to pick up the part. Within a couple of hours, problem resolved. Price was less than another company who gave me an estimate.

Repair to the sump pump was minimal. It works fine now. But we still do not know why there is still a moldy smell in the basement. Even after we used bleach and ozone to kill all visible mold.

After consulting with Walter I decided not to do an install of a tankless water heater and instead replace my current 40 gal water heater. He did not try to push the install of a more expensive and construction heavy tankless heater. Walter was also able to replace the water heater the same day, total 6 hours elapsed, 4 hours actual work time. The owner Donny also helped out. Both were very professional and informed me of everything they were doing. All prices were provided up front and any extra work or part replacement was explained and why it needed to by upgraded (mainly to conform to current housing code). I would recommend this company to anyone that asks for my opinion on my choice of plumbers.

The owner installed the water heater and did a very professional job.

Casey extremely knowledgeable and personable

Gave me updates on when and who would be coming. Knowledgeable, professional.

This company installed a gas, tankless water heater. Though it did work and continues to work, they did not install it to code. They needed me to have an outlet installed after they installed the unit and told me to call them for inspection once that was done. I called them after just one week with the outlet installed. They never got back to me. Within a year, we did a remodel on our house and found out that not only did they never pull a permit for the unit, it was improperly vented.

Gave good advise. Had investigated tankless heaters and Jacob from Alphalete gave good sound reasons to go traditional in our situation. Called in the morning, done by 1pm with new water heater up and running. The Alphalette team was great.

Arrived in time allocated. Knowledgeable associate, will call again when needed.

Had tight timeframe for completing the work. These guys came through for me.

everything was perfect

When I called Alphalete they were booked but scheduled me for the following day at 9:30am. I got a text in the morning confirming Jacob was on the way and he also called. My water pump had a problem. He identified the problem and took care of it. I was charged fairly. I was happy with the service I got.

good job

None

did my job promptly at a good price

The only company available to come out on a Saturday to work on our hot waer heater. Prices were reasonable and we will call them again when we need them.