Poorly. Window for service was 1pm to 4pm Tech showed up at 4:30. Stayed 20 minutes said he had to leave and did not do the service. Company did not contact me. Had to call them twice then they omitted the service had not been completed but they charged me the full amount as if it had. They would not give me a refund for the service that was not completed and want to send another technician at later time. They still refused a partial refund.
Description of Work: Air condition and furnace cleaning
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$322.95
Mark D.
07/2015
1.0
appliance repair
+ -1 more
They overcharged my credit card in advance and never did the work.
Description of Work: Nothing. We paid $520 in advance to order a part and repair our dishwasher. After taking the money they didn't call us for a week while waiting for the part. When we finally got ahold of them, they scheduled the service in a 4 hour window. They never showed. After calling (and being on hold a long time) they rescheduled a new appointment. They no-showed that also. I asked for a refund, they said no (they said I'd be breaking our contract!!!!). I've got another appointment scheduled. We'll see. In the meantime a different contractor told me he'd do it for half the price.
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Service Categories
Appliance Repair
FAQ
Action Appliance is currently rated 1 overall out of 5.
No, Action Appliance does not offer free project estimates.
No, Action Appliance does not offer eco-friendly accreditations.
No, Action Appliance does not offer a senior discount.
No, Action Appliance does not offer emergency services.