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17 years of trusted experience
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10%
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Reviews
3.921 Reviews
Showing 1-21 of 21 reviews
Robert K.
01/2016
moving companies
+ -1 moreunknown
Description of Work: First rate in all areas! Highly recommended!
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Yes, I recommend this pro
$285
Wayne F.
09/2015
moving companies
+ -1 moreTwo guys came to estimate the move - they said they would be part of the team. They quit before our move. So Erik, the owner, came out with his office manager and gave us a bid. I think it was for 3 days...it took many days longer than that. Many days, we didn't have enough packers versus movers, we didn't have the proper packing materials. Two guys walked off the job in mid-pack. We paid extra for insurance - and when we told them the damages, we ended up getting the $300 we had paid extra for additional insurance. Oh we got one other item replaced (a small tray that fits on a chair). The insurance discussion went on for a long time. During the move, when I would call Erik to find out when more packers were coming, or when the packing materials would be at my house, he'd not answer the phone or if he did answer the phone, he would tell me "they're on their way,' and of course, if they actually did show up it was very late in the day. And it was always late into the night every night of the move. It was grueling. By the way, the ratings are for Erik and his company. Because as far as the actual moving crew, there were a few guys who were wonderful and kept us sane. They were punctual (when Erik didn't send them to a job before they came to our's) and responsible and trustworthy. I would never recommend this company and I would never use them again. What a huge mistake. It turned out taking much longer and costing more money than they estimated, and made this move the worst we have every done.
Description of Work: Packed and moved our 5000 sf household goods. Moved from Colorado Springs to Parker
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$10,000
Stacy S.
05/2015
moving companies
+ -1 moreAs anyone knows who has moved, it's no fun and it's a lot of work. These guys are terrific movers! They were pleasant and hardworking, we would highly recommend them. The town home we moved out of had steep stairs and they had to carry some heavy pieces of furniture - no problem. The crew were very considerate of our furniture and handled pieces like they were their own. Very hard working, professional and friendly crew who between them have been in the business for many years.
Description of Work: Moving services from town home to new home.
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Yes, I recommend this pro
$750
Jack G.
07/2014
moving companies
+ -1 moreCommunication with Erik to confirm date and time was like almost like snail mail. He would get back to you in days. The day of the move 1 1/2 hour late with the crew of 2 which was suppose to be 3, which he provided the additional man the last hour. My move, I thought would be over in worst case 5 hours ended up taking 9 hours. It took 6 hours just from the townhome - there was no appliances to be moved. They had to remove the screws from a table to fit through a door. Those screws were not to be found and couldn't be setup at the house. A call to Erik about the screws went unanswered just like the follow-up he said he would get back to me about my experience. A few days before I hired a crew 'All the right moves' from Denver that moved three times the tonnage from a storage unit and made it to the house in 5 hours including the hour each way. I told and showed Erik's movers the results of the Denver movers and bluntly told them they were boys compared to the men from All the right moves. The movers had no energy or pro-longing the moved to get more money for Erik and team. added fuel charge of over $100 for a short trip.. I don't see how Erik stays in business. I did give the movers a tip(stupid) but another tip would be change name to D-MOVERS
Description of Work: Moved items from a three bedroom townhome into a house approximately 6 miles away.
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$950
Ben S.
06/2014
moving companies
+ -1 moreNot great. Multiple items damaged, essentially zero response and no responsibility taken for damaged items. Attempted to change move date at last moment as all staff had quit day prior to scheduled move (which I only learned from the movers that did show). Would not recommend.
Description of Work: Packed and Moved out of 3600 sq ft house, into storage, out of storage a few months later, into 3600 sq ft house
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$4,000
Andy W.
05/2014
moving companies
+ -1 moreEric interviewed and hired my sister as the office manager. Her first day of work was the 31st of Jan 2014. She started that day at 8 am as instructed as there was a move scheduled to start at 8:30 and the crew needed to get out to the job. Eric didn't show up until almost 8:45 and as usual, the truck needed for the job would not start. They finally got the truck started and the crew on the way and Eric informed my sister that he had left the office phone at his house and was going to pick it up and bring it to her. Long story short, my sister worked the 31st of Jan, 1st, 2nd and 3rd of Feb and Eric didn't show back up to the office with the phone until 5 pm on the 3rd. My sister informed him that the situation was not going to work. She has not been paid for the 32.5 hrs she worked that weekend as of this review. I am not writing this from her story. I worked at the facility that this company rents space at and she commuted with me. I witnessed the entire fiasco and am very familiar with the way this company operates. My sister is not the only former employee that has not been paid or took forever to get paid. I would highly recommend that people pass this company by when looking for someone to move them. Take the other bad reviews seriously and save yourself some trouble. I don't mean this as bashing because Eric is a great person, but not a great business person.
Description of Work: Owner Hired my Sister for as the office manager.
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$325
TINA B.
01/2014
moving companies
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$850
Jana D.
01/2014
moving companies
+ -1 moreIt was horrible. First interview said move should take about 10 hours and cost about $1300. First day they showed up three hours late, without a notification, call. Only half the crew showed up and they worked until after 7pm. Next day the were again late without a call due to truck not starting. We're still going at 7pm when I dad to call it quits due to a medical condition. Very disorganized. Next day again late. Truck wouldn't start, but the made no preparation for this on any day so they could be on time. Move into new house was again a night mare and lasted very late again. Initially I was given the impression that packi
Description of Work: Packed a portion of things to move, then move partial household.
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$2,000
joshua O.
01/2014
moving companies
+ -1 moreThe first move was alright. The second move was a disaster. I would not recommend using them.
Description of Work: I've used this service twice.
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$650
Elaine R.
08/2013
moving companies
+ -1 moreThe move went really well and my wife and I could not have been happier with the professionalism of the service. There was mix up with how many trucks we needed (mostly on our part) but they were able to sort it out the day of the move. All of the movers were extremely professional and they took care of our stuff. I have heard horror stories of people hiring moving companies and having lost, stolen or damaged items. That wasn't the case with A+, nothing was lost, damaged, stolen and they were extremely careful with all of our stuff. We have another small move to do in the near future and we will be using them once again.
Description of Work: Moved our household goods from Pueblo, CO to Superior, CO.
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Yes, I recommend this pro
$2,000
Matthew D.
07/2013
moving companies
+ -1 moreSean, Antwon, and William were excellent. They hustled all day. Furniture got wrapped appropriately: not to little, risking damage, and not too much, wasting time and materials that I was paying for. Every piece (and there were some killers) got through in good condition. They were upbeat and polite - not just at the beginning, when it's easy - but toward the end, too, when it's not. They finished the day thanking my nine-year-old for his "help" (he had held some doors, told them where some pieces went, etc). It was cute, and he was still talking about it days later. Given how well everything went, it's hard for me to mark them down on punctuality, but a less than candid review does us as a community no good: they were substantially late, for reasons that sound like were largely out of their control, but nonetheless impacted my day. However, this does not change the fact that I would definitely use them again, and recommend them to others, hence the A overall. I've used several of the in-town movers over the last few years, and none of the other would get more than a C from me.
Description of Work: Three men from A Plus moved a medium-size house's worth of furniture - including a lot of expensive wood furniture.
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Yes, I recommend this pro
$950
Robin M.
07/2013
moving companies
+ -1 moreGreat
Description of Work: They've moved floor levels of furniture - did work for me several times - everytime they did a good job and had pleasant movers
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Yes, I recommend this pro
$125
Michael M.
06/2013
moving companies
+ -1 moreGreat! The crew that moved us (Shawn, Drew, Antoine and AJ) were wonderful! They were all very professional, friendly and conscientious. We had a difficult move since we needed to be packed up and moved to multiple locations. The second day was a long one but they got it all done carefully and professionally. I would recommend them to anyone....and already have! We will use them again when we move from our current location back into a new home several months from now. We had a great experience with A Plus
Description of Work: Packed up our home and moved some of our stuff to storage (2 units) and the rest to an apartment
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Yes, I recommend this pro
$3,000
Patricia O.
03/2013
moving companies
+ -1 moreWONDERFUL!! WILL ALWAYS USE ONLY THIS COMPANY!!
Description of Work: I needed movers at the last minute, and when I called A+ Movers the day before moving, they were very friendly, helpful, and said no problem. They were early on the move day, moved quickly without wasting time, were careful with my belongings, very hard working. We were truly impressed and now my boss is going to use them for a large house move too on my recommendation. It is so awesome to have movers who care about your things, are courteous, and do not waste time. Thanks guys!!!! Patti Oneil
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Yes, I recommend this pro
$340
Greg P.
01/2013
moving companies
+ -1 moreFor the most part everything went pretty well. They were unpacking a u-haul in Colorado that had been professionally packed in California. The items were mostly high end furniture. Nothing scractched or broken.
Description of Work: One of the movers called to say he would be late becasue his partner called in sick, ( it was a saturday morning). The mover said he needed to go pick-up someone else to help him.. When they arrived it was about 40 minutes late but once at our home they were very good. I did need to tell them to slow down when unpacking the high end furniture. Do keep an eye on them to make sure they are gentle with your valuables. They were very polite. I would use them again.
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Yes, I recommend this pro
$200
Cindy H.
12/2012
moving companies
+ -1 morePLEASE -- Save yourself the expense and aggravation by not hiring this company for any reason!!! When I made the arrangements with A+ Moving, the owner, Eric Koenig, asked that I purchase $85 worth of straps and $90 worth of moving blankets. His employees showed up at the scheduled time. I should have watched them, but I was busy doing other things that needed to be accomplished prior to departure and I felt that since they were professionals and had the backing of U-Haul, they knew what they were doing. HOWEVER, they basically threw my belongings into the truck. Nothing was tied down. Nothing was wrapped in blankets. Only after they left did I notice that they had used none of the materials (straps and blankets) that Mr. Koenig had asked me to purchase. When I arrived at my destination, I was horrified at what I had found. Most of the furniture I had was new and there were huge gouges out of the dining room table. The coffee table had multiple gouges on the corners and multiple deep scratches across the top. A lamp table was actually broken in two pieces. I had an expensive marble-topped mirrored dresser and the marble was broken in two. To add insult to injury, the pieces were located in two places indicating that they had broken the top before they had even finished packing and didn't bother to tell me. A large, frameless beveled mirror, that I personally wrapped in 7 layers of bubble wrap was broken. The tops of all the dining room chairs were rubbed. There were also damages to items in boxes, but since they didn't pack the boxes, I wasn't going to hold them responsible. The company that I hired to help me unload at my destination said that they had never seen anything worse, including people that had packed themselves without the aid of a professional moving company. When I called, e-mailed, and messaged Eric, he either refused to answer calls or call me back. The one time I did speak with him, he indicated that his employees told him that I had asked them not to load the marble-topped dresser. That is a lie. Why would I want to carry the heavy dresser down two flights of stairs by myself. He did not have an excuse for any of the other damage. They have no intention of dealing with this. There are no insurance papers to fill out. They are simply not covering any damage of any kind AND choosing to not even talk to me about it. U-Haul has been no help either. They tell me that they have no affiliation with the company nor do they even require that these companies be insured. I recommend checking Angie's list for reputable movers and now that I'm a member, I'll do better next time. As it stands today, I am out thousands of dollars in furniture, some of which cannot be repaired.
Description of Work: I would like to respond to the lies that are included in A Plus Movers account of the situation. Yes -- I declined insurance and shouldn't have done that. I guess I figured that was for unexplainable circumstances and not that the movers would not do their job. I encourage everyone who reads this to not use this company, but if you do -- insurance is a must. In response to my loading: I had to load two trailers and a truck. I hired them to load the truck. The two trailers were in the process of being loaded, but they were not tasked with that job. I did not send them home early. I only asked them to load the truck and their job was finished when the truck was completely loaded. The person who responded to my complaint wasn't there and doesn't know. In regards to their insistence that they kept offering to go "above and beyond" -- they did not. This is what they told Angie's List after I filed my complaint. Not only did they not go "above and beyond", they wouldn't even return my calls. At one point they asked me to weigh my belongings and send them the weight. It took some effort, but I did. Not only did they not acknowledge it, but it was simply a tactic to get me off their backs for the time it took to accomplish this seemingly non-relevant request. At no time did they offer to compensate me a single penny for the damage that they caused. I know that they caused the damage, and not the trip, etc., because the company that unloaded the truck took pictures of the way it was loaded. The furniture that was broken was loaded between the wheel wells of the truck and was not even sitting on the floor. It is absolutely true that they used NONE of the shipping straps or blankets and I have receipts for my return of those items at the point of my departure -- proof that none of them were used. When I saw that they were not used, was assured that because of their skill in loading, they hadn't needed any of those items and I should be happy that they saved me money. When they were finished loading, they closed the truck up and I did not inspect their work. My fault, but I trusted them and was busy in the middle of a long-distance move. At the conclusion of loading, I was highly encouraged to write the review immediately. The gentleman who loaded the truck were very nice and friendly and I answered the survey questions as such. I had no idea that they had not loaded it properly. They received an "F" for punctuality in thinking of the times that I waited and expected a return phone call or email when none never came. They did show up to the job on time, but in retrospect, I wish they hadn't shown up at all. I have never written a review of a company like this before. It was the shear unbelievable, outrageous actions of a company that would not only do such a poor job, but take the time and effort to ensure that they avoided any responsibility at all, writing a response that made it sound like they had offered some type of recompense that I just dismissed because I didn't get what I wanted, and lied about what they told me and when, that made me take the time out of my busy day to ensure that no one had to have an experience like this again. It is true that I joined Angie's List for the purpose it was intended -- to share my experience dealing with a member company. Since then I have found it to be a great resource to help me avoid experiences like this in the future. In the end, it is for the reader to decide. I take offense that this company not only did a poor job, damaging my furniture, then wouldn't return my phone calls while I sent pictures and accounts and weights. The fact that they called me a liar, when in fact they are the liars, upsets my sense of justice. There are several companies out there that do this type of work. My advice is to not use this one and do your homework on the one you do choose. Good luck.
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$300
Response from A Plus Movers
Rebecca M.
12/2012
moving companies
+ -1 moreThe service was good overall. They were very careful with all of my belongings, precise, and quick. They did a great job!
Description of Work: They loaded a truck for me, and then I drove the truck out of state.
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Yes, I recommend this pro
Jeffrey K.
11/2012
moving companies
+ -1 moreStaff was excellent and did a great job.
Description of Work: Move household items(1 full truck) from Colorado Springs to Thornton and Arvada, CO.
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Yes, I recommend this pro
$678
David M.
11/2012
moving companies
+ -1 moreAwesome Service
Description of Work: I called the company and they were able to send a 3-man crew the very next morning, they guys were very friendly and professional, they unloaded a full 28' ABF trailer in just over 2 hours and after that, they charge per 15 minutes interval (Instead of the full hour) they also gave me a 10% off when I mentioned I found them in Angie's List, They move everything into my house and didn't break or damage any of my belongings or the house. I will definitely use them again.
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Yes, I recommend this pro
$185
Kathleen M.
06/2012
moving companies
+ -1 morethe movers were fast, efficient, and timely.
Description of Work: freakin AWESOME! they moved a huge, heavy entertainment center from my brother's house to mine. they were ON TIME and OUT THE DOOR within 1 hour.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$95
Rachel B.
11/2011
moving companies
+ -1 moreWe decided to get some extra help. So, we looked up on Angie's List and called them. My wife and I drove. We had the U-haul and everything but we just needed help in unloading. It needed a couple of hours but they got it done in less than two hours. We already had the belongings here but needed it to be moved in. We originally had some other things to be set up and so we drove up. We looked up for a place to live in two days and then had everything hauled back. We used some folks to help us to get the things loaded, which was in the middle of July. We did not use Angie's List and it was a very terrible experience. It took them hours to load it. These people did more in two hours that what the other people did in four hours. They were good. They cleaned up our truck for us and helped us to hook up our hitch. We would not have gotten the things back in time if they had not helped us.
Description of Work: We used the services of A Plus Movers a month and a half ago around the end of September 2011 for unloading our things from the truck.
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Yes, I recommend this pro
$110
Contact information
4510 Edison Avenue AAA-05, Colorado Springs, CO 80915
www.aplusmoverscs.comService hours
Sunday:
9:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers
FAQ
A Plus Movers is currently rated 3.9 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
A Plus Movers accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, A Plus Movers does not offer free project estimates.
No, A Plus Movers does not offer eco-friendly accreditations.
No, A Plus Movers does not offer a senior discount.
No, A Plus Movers does not offer emergency services.
Yes, A Plus Movers offers warranties.
A Plus Movers offers the following services: Residential and commercial piano and spa moving, packing, furniture & equipment.
Contact information
4510 Edison Avenue AAA-05, Colorado Springs, CO 80915
www.aplusmoverscs.comService hours
Sunday:
9:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PM