A CARPET DOCTOR

Great. He was able to take out all the wrinkles and tighten loose area in a tough area in our basement.

Roger comes out to do the work for me as I request him specifically. He is very thorough and spends his time on each area. He pretreats everything and does the upholstery from top to bottom, front and back. He does not just mask the smells with deodorizers. I have pets so things tend to pick up that stronger smell especially from my male dogs. He has always been on time and stays till the job is done and sometimes that means 3 or more hours. I highly recommend them. They are not the cheapest but they are the best I have used in the Springs and will continue to use in the future. I am a frequent repeat customer.

The owner of the company kept in touch with me twice prior to the appointment time to confirm the schedule and allow for any adjustments. I thought that was very thorough and well appointed. They arrived actually a little early (which was also communicated) and re-stretched my carpet in a small entertainment room. Carpets and pad were in good shape and there was no urgency or pressure for added services. I did inquire about carpet and upholstery care. And Randy was very thorough and detailed about the carpet and upholstery requirements; and their techniques in helping the homeowner maintain their floors and furniture for maximum investment savings. He gave me several quotes on regular and annual maintenance which I thought was very reasonable. The job was performed to my complete satisfaction and I will use them in the future for regular scheduled cleanings and maintenance.

All appointments were scheduled in advance and kept on time. 1. The estimate was thorough and clear. 2. Scheduling was simple and straightforward. 3. The work was done when promised as promised. 4. They were careful to ask if we had any questions throughout the process and were willing to go the extra mile to be sure we were satisfied. We are enjoying the results and recommend their services to others.

They were prompt, extremely professional, and kind. They were very responsive. Their pricing depends on the number of rooms. I paid $287 and that included steam cleaning the carpets in eight rooms plus the stairs and stretching two areas of the carpet. It was very reasonable and they did an excellent job. I was very pleased with them.

He used a piece out of a closet to patch the carpet. It turned out great!

MIRACLE WORKER!!! Randy came in and un-did carpet retacking which was so disastrous, I was afraid the carpet was ruined I joined Angie's List to prevent another mis-call like the first retack attempt. Randy is the BEST. Thank you, Randy

These guys are the best!!!! they did a great job and came in under budget (first time that has ever happened to me).

Did a good job stretching the carpet, very professional and takes pride in his work. He also tried to fix the creaking subfloor, but it was too far gone. Definitely recommend!

A Carpet Doctor was amazing. There was snow on the ground from a recent snow but there was no tracking of snow in my home. The carpet cleaning was great. There were some really bad areas in the house, dog urine, paint stains and other stains. I don't see any trace of the stains that were on the carpet. I would definitely use A Carpet Doctor again. Great service and great price.

Excellent service. Showed up on time, called before they came, did an awesome job for less than I thought it would be. This is the company I will used for any future needs whether it be repair/restretch or cleaning.

Excellent! They are the best. We have used them 8 times in the last ten years. They are professional, thorough, courteous, and affordable. Highly recommended.

Provider cam on arranged day, at arranged time and they were professional and did a good job with the repair and the cleaning. We were pleased with the work. Would use them again!

They were able to come over on a moments notice and do a final cleaning of our rugs in preparation for closing inspection. I had used them once before and both times they did an outstanding job.

I called the Carpet Doctor, after seeing him recommended on Angie's List. I think I spoke to a guy named Randy. We set up an appointment for someone to come out and clean the carpet. The guy that came to clean was fine, it was just the work that was done was horrible. A lot of soap residue was left in the carpet, which matted the carpet down and quickly led to the carpet getting dirty.

Smooth and easy. They were on time and professional. Carpets dried quickly and two years worth of dirt disappeared. I will use them again.

He did an excellent and timely job. I definitely would use his services again.

Excellent job at a very fair price. Nice folks - arrived on time and were professional and personable. I will use them again if the need arises.

We have used this company before to clean and stretch the carpet at my mother-in-law's house. They came highly recommended by our realtor. The technician (sorry, can't remember his name right now) arrived on time. He took a look at what needed extra attention, and set right to work. The carpet is older, but he did a great job, especially on the stairs and landing, where the dog likes to lie. The carpet was, of course, damp when he left, but by the next morning, it was essentially dry, and it does not appear that any of the spots he cleaned have reappeared. All in all, we are very happy. he

Roger did an excellent job! Our finished basement had never had the carpets cleaned before (we use it minimally), but the stairway leading downstairs was very dirty and we had some grease spots on the carpet from a spinning bike. The carpets look like new - beautiful! The main and upper floors have older carpet, that really needs replaced soon. I had those carpets cleaned by Hydro Clean in November of 2012. The difference between the cleaning in November and the cleaning this past week is like night and day. The carpets look SO much better after this cleaning. Hydro Clean was highly recommended by Angies List, which is why I chose them, but I was so disappointed. A Carpet Doctor is the only carpet cleaning company I will use from now on.

Randy showed up exactly on time and was very professional. He assessed the area on the carpet pad to be repaired and then assessed the area to be cleaned. The repair was quick and very well done. A bit later (again on time), one of Randy's employees came and cleaned the house. We have a bernese mountain dog and 3 young kids. He was able to get all stains out and the carpets looked great afterwards. We have used multiple cleaners over the years and A Carpet Doctor was quick, professional, and did a excellent job. There prices were very reasonable for the quality of service received.

Randy came in and carefully examined the whole carpet situation, making plans for each type of stain and to replace one small piece that couldn't be cleaned (bleach stain). On the day they came, they reviewed all the plans again with me and then began the work. They took hours! At one point, the young man doing the actual shampooing, Nathan, wasn't happy with how clean he got some stairs so he decided to put down some extra strong cleaner and do them all again. When they finished, they told me to carefully check out all the problem areas the next day because they would be happy to come back and tackle any that weren't perfect. The whole house looks fantastic. They got out a couple of stains that I have been working on for months and a few that other carpet places have tried to remove and failed. We are in the process of putting our house on the market so I won't be able to establish a long term relationship with Randy and his company, but I sincerely wish I had known him for the entire 15 years we've been living here!

Randy is very particular and quality oriented. He takes the time to ensure the fibers match up for minimal patching appearance. The repair was better than the original installation. Because of the large and numerous furniture pieces in that room I opted to patch the area versus replacement as personal cleaning did not return the pile to a satisfactory state. In the future I will phone Randy to professionally clean the carpet with his less toxic, more effective method before the wear damages the carpet.

It went well, he showed up on time and was done in about an hour and a half. Add to the fact he was working around the movers who were supposed to be gone, and he did a great job.

We had tried a carpet cleaning company but they were unable to remove the stains. Fortunately we had a large piece left over from the installation. Randy quickly came out as promised and accomodated our unusual schedule. He gave us three different options-two of them involved cleaning and a third was replacement. We went with the replacement although it was the most expensive of the options, as it guaranteed results. He called 15 minutes before arrival both for the estimate and the repair work. Everything went exactly as planned and he did a terrific job! Very knowledgeable and professional.