Douglas County Sheriff's Department and All American Monitoring notified me that they will no longer provide service because Security Works is not meeting their contractual obligations with them. I have repeatedly tried to contact Security Works, but only reached voice mail. Calls were never returned, except once. The one time the call was returned, the owner was asking for payment. I told him I would pay as soon as the Douglas County Sheriff's office verified that the permits were up to date. Permits were never paid. I never heard back and the calls still go to voice mail. I have contracted with Home Security Centers, Inc (303-799-9620) to take over my alarm system. I highly recommend Home Security Centers.
Description of Work: NO NOT HIRE SECURITY WORKS. If you currently use their service, find a new provider IMMEDIATELY. Security Works installed my alarm system and has been handling the monitoring for four years, but the Douglas County Sheriff's Department and All American Monitoring notified me that they will no longer provide service. Security Works is not paying their bills to the the Douglas County Sheriff's office for permits and is not paying their bills to the monitoring service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
C L G.
10/2006
1.0
home security systems
+ -1 more
I felt my business didn't even matter, and I was a serious customer.
Description of Work: Never came to the initial appointment scheduled for an evaluation and price. Not even a follow-up call after I left a message re; the no-show.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
DAWN C.
11/2005
5.0
home security systems
+ -1 more
This company is great, they are a local company that monitors all of their systems, so our house is not being monitored by someone in another state. When our alarm has gone off, we have received a call within 25 seconds and they always start off by asking if everything is o.k. They were also very helpful whenever we had any questions.
Description of Work: They put in our alarm system when our house was built. And then we pay a monthly fee to have them monitor our house. They have been to our house to replace the window switches after our basement was finished. At no charge.
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Service Categories
Home Security Systems
FAQ
SECURITY WORKS is currently rated 2.8 overall out of 5.
SECURITY WORKS accepts the following forms of payment: Discover,MasterCard,Visa
No, SECURITY WORKS does not offer free project estimates.
No, SECURITY WORKS does not offer eco-friendly accreditations.
No, SECURITY WORKS does not offer a senior discount.
No, SECURITY WORKS does not offer emergency services.
No, SECURITY WORKS does not offer warranties.
SECURITY WORKS offers the following services: SECURITY SYSTEMS, DESIGN, INSTALLATION, HOME THEATER, SOUND SYSTEMS,