Saela Pest Control is a locally owned and operated company eliminating everyday pests such as ants, spiders, bed bugs, and fleas, and tougher pests such as mosquitoes, wasps, and rodents. We offer our residential customers years of knowledge, training, expertise, and a pest-free environment for peace of mind.
At Saela Pest Control, we care about protecting you from pests long-term and will always provide a high-quality service at a great value that we back up with our Saela Pest Control warranty. Our products and equipment are of the highest quality to ensure effective treatment. Still, the best part is that the products we use for pest control treatments are not dangerous to you, your family or pets.
Business highlights
16 years of trusted experience
Se Habla Español
Services we offer
Residential Pest Control
Rodent Control (Mice & Rats)
Mosquitos
Spiders
Box Elder Bugs
Silverfish
Ants
Roaches
Wasps and Other Stinging Insects
Voles/Moles
Centipedes
Earwigs
Scorpions
Crickets
Bedbugs
And More!!
Services we don't offer
We do not offer WDI for VA loans or home refinancing.
Please do not use them. They lock you in a contract and make it impossible to cancel. Once you've fulfilled your services they still send people to your house and charge you for services you didn't ask for. Better Business Bureau has given them a 1-star rating and there is nothing positive about them or their business practices. BE AWARE -- not an honest company at all.
Description of Work: Rodent control - didn't work
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,800
Response from Saela Pest Control
[Member Name Removed], Thank you for leaving this review and giving us the opportunity to improve our customer experience! We take all customer'[Member Information Removed] feedback seriously. Especially with the BBB, whom we have worked with for over 10 years. Our A rating and Accreditation demonstrates our commitment to delivering high customer service and addressing negative experiences as they arise. You mention concerns about having fulfilled the required number of services and our cancellation process being difficult, as well as still having pest activity. Reviewing the agreement signed on February 20, 2023, it states: "The minimum purchase obligation for this Agreement is 9 Services (paid)." The Early Termination Fee on the agreement states: "If, for any reason, the Agreement is cancelled before the minimum purchase obligation is completed, You agree to pay 50% of the value of remaining paid services at the time of cancellation." I went through and found that we performed paid services on: 2/20/2023, 3/20/2023, 6/15/2023, 9/22/2023, 12/01/2023, 2/12/2024 and 5/17/2024. This is a total of 7 paid services, leaving 2 left. We have also done 8 free services. We are proud to offer free services when needed! As for the service on 8/13/2024, I confirmed that marking it as completed was an accident on our part! I apologize for the confusion that caused. We always want to ensure we are providing accurate information about services. It looks like we were able to talk to you and remove that balance entirely. Notwithstanding the foregoing, the company is willing to have a field manager come out to complete the full service for you and the balance will remain waived, so it will be free of charge. Please give us a call at 866-671-2066 or chat with us on our website https://saelapest.com. I will leave notes on your account so that when you contact us, the next person knows to get this scheduled for you. Also, thank you for the positive reviews regarding two of your previous services! Those are the kind of services we want to deliver every time.
Kristina N.
01/2021
3.0
pest control
+ -1 more
Service that was performed was fine and did seem to help the pests (in particular spiders) that were present in our basement. Everyone we spoke with was professional. My particular issue resulting in a lower rating is we moved and needed to cancel the service. The cost to cancel is very high- 50% of the cost. We had two services left and they would not decrease the charge at all despite cancelling meaning they are not coming back to perform anymore spraying. I would not recommend signing up for this if there is any chance you would need to cancel.
Description of Work: Spraying for pests exterior and interior
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0
$700
Cindy R.
07/2020
5.0
lawn treatment
+ -1 more
It is an on going issue but Edge is handling it very professionally and I am very happy with their service.
Description of Work: Extermination of mice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Saela Pest Control
Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!
Maria N.
05/2020
5.0
pest control
+ -1 more
Showed up the same day, the two people were pleasant and professional. Service contract of 2 years and included many extra pest control/prevention that I appreciated (dewebbing, bee/wasp nest removal and prevention, ant and spider prevention, etc.). Follow-up on service was a nice touch. I would highly recommend to others.
Description of Work: Showed up the same day, the two people were plesant and professional. Follow-up on service was a nice touch. I would recommend and use them again. Two year contract for rodent control which included ant and spiders bees and wasps inside and out, dewebbing and removal of nests and prevention spray. mosquitos are additional.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,100
Response from Saela Pest Control
Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!
Amy S.
04/2020
5.0
pest control
+ -1 more
I think well - but will be able to better rate once the problem gets better.
Description of Work: Mouse traps and outdoor treatment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$129.99
Response from Saela Pest Control
Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!
Robin S.
04/2020
5.0
pest control
+ -1 more
Always thorough, punctual and professional. I highly recommend their services
Description of Work: Quarterly pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!
Carol C.
04/2020
5.0
pest control
+ -1 more
The representative was amazing and handled those little intruders like a boss!!
Description of Work: Ant attack
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!
Shawna A.
08/2019
5.0
pest control
+ -1 more
Awesome! The employee that cane out was Vern and he was excellent. Gave a call ahead. Was very friendly, professional and VERY thorough and helpful.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan S.
08/2019
5.0
pest control
+ -1 more
The tech arrived on time, was very professional and friendly. When I scheduled the service I was told it could take 2 hrs. The tech was finished in about 30 mins. I was skeptical if the spraying was going to be effective given he was done so quickly. I am pleased to say I haven't seen spiders around the doors or on the brick since. Very pleased with the company and results.
Description of Work: Sprayed for spiders
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine P.
08/2019
5.0
pest control
+ -1 more
Edge is fantastic! All the way from the green products to efficient and professional, and friendly service. Will be a lifetime customer, and I recommend them to everyone!
Description of Work: I am a complete service customer of Edge for over a year now. All preventative applications at my residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danna G.
07/2019
5.0
pest control
+ -1 more
this company is great have used them many years. prior to obtaining their services was washing outside of my house several times during the summer. haven't needed to do that since. have raised rates only once in probably 10 years
Description of Work: insect control around house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Deanna R.
07/2018
5.0
pest control
+ -1 more
Phillip did a good job. Seemed thorough and consciientous. Pleased with his work.
Description of Work: Spraying basement, garage and perimeter and deck etc of outside,
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Saela Pest Control
Thanks for your thoughts, [Member Name Removed]! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Kara F.
07/2018
5.0
pest control
+ -1 more
Great! Professional, courteous, and timely
Description of Work: Bug sprayed inside and outside
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109.99
Response from Saela Pest Control
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Edith W.
07/2018
5.0
pest control
+ -1 more
Very well, technician called 30 min prior to coming to my home, he was pleasant, he explained what he could do after him over seeing where the problem is and then he did his work efficiently, he was pleasant, professional, done in a timely fashion, informed me of what to do in the near future as far as contacts to the company, he explained the process of future visits to continue to complete the work until I am satisfied.
Description of Work: Rid my place of MICE!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Edith W.
07/2018
5.0
pest control
+ -1 more
Very well; technician did the above and also checked for any more areas the mice might be coming in through.
Description of Work: Remove caught mice and reload traps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thanks for your thoughts, [Member Name Removed]! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Juliette F.
07/2018
5.0
pest control
+ -1 more
Great . The tech was friendly and knowledgeable and very fast.
Description of Work: Spraying inside and out for spiders
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
Linda R.
07/2018
5.0
pest control
+ -1 more
The administrative side of the business is very efficient and organized. Phone calls are handled very effectively and always very friendly. I like the system of communication so I know when tech is arriving. Tech also calls when they will be arriving within an hour. Spray inside does not smell and is effective. Techs always put on booties and are respectful of my home and they are also nice to talk to. I am on contract and Edge holds up their end very well.
Description of Work: Insect control particularly spiders
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kris H.
07/2018
5.0
pest control
+ -1 more
They are easy to work with, come back if necessary to re-spray, FREE, punctual, pleasant, asks questions about what kind of bugs, where to spray, etc.
Description of Work: Re-spraying for outside bugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Alexandra C.
07/2018
5.0
pest control
+ -1 more
Edge was very professional called on a Saturday got a return call within 20 minutes and an appointment set up right away. Very informative I had some fairly abnoxius questions and everything was explained throughly. Service was spot on. Promt and very friendly representative was sent and gave my parents peice of mind.
Description of Work: Had a bug infestation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thank you for sharing your experience with us, [Member Name Removed]! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
denise S.
06/2018
4.0
pest control
+ -1 more
Fine, they were able to come out same day and the service was good.
Description of Work: Remove wasp nest and prevent further wasps
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Response from Saela Pest Control
Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
paul H.
06/2018
5.0
pest control
+ -1 more
good, longest treatment i've ever received from you - over an hour (course manager was watching). usually in and out in just a few minutes.
Description of Work: re-bait traps, spray for insects
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
WILMA M.
06/2018
5.0
pest control
+ -1 more
Called yesterday and at 7:45 AM this morning it was taken care of.
Description of Work: Refill of Vole Bait Stations between Qtrly Service
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Saela Pest Control
Thank you for sharing your experience with us! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
B Z.
06/2018
5.0
pest control
+ -1 more
Ben is the best of the best of the technicians!
Description of Work: Regular pest control maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Saela Pest Control
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Margaret R.
06/2018
5.0
pest control
+ -1 more
Our neighbors referred us to Edge. My initial phone contact with Ross was wonderful...he spent 45 minutes on phone with me and thoroughly explained the process. We needed time to respond (to review the contract) and Ross did not push us to sign on the dotted line. Cory arrived for our initial treatment and I could not have asked for a more polite, calm, patient, delightful and thoughtful person. He is a terrific representative for Edge. Cory explained the two treatments as well as exterior/interior, answered our questions and concerns and explained all he was doing throughout the process. Cory made helpful recommendations and it is my hope he will be assigned to our account for future treatments. I can't say enough positive things about Cory.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Saela Pest Control
Thank you for sharing your experience with us, [Member Name Removed]! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
Thomas B.
06/2018
5.0
pest control
+ -1 more
Excellent! The technician was knowledgeable, courteous, and very helpful!
Description of Work: Yard maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Saela Pest Control
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
Saela Pest Control is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 4:00 PM
Saela Pest Control accepts the following forms of payment: CreditCard
Yes, Saela Pest Control offers free project estimates.
No, Saela Pest Control does not offer eco-friendly accreditations.
No, Saela Pest Control does not offer a senior discount.
No, Saela Pest Control does not offer emergency services.
Yes, Saela Pest Control offers warranties.
Saela Pest Control offers the following services: Residential Pest Control
Rodent Control (Mice & Rats)
Mosquitos
Spiders
Box Elder Bugs
Silverfish
Ants
Roaches
Wasps and Other Stinging Insects
Voles/Moles
Centipedes
Earwigs
Scorpions
Crickets
Bedbugs
And More!!
We do not offer WDI for VA loans or home refinancing.