Power home remodeling

Power Home Remodeling completed a huge job for me in 2020, including all new windows, siding and a French Door amounting to over $35,000. The windows and siding look beautiful; however I have had major issues with the French Doors since the install 18 months ago. Power Home Remodeling has been out to look at the French Doors 7 times since then, they have been completely replaced once already and I am still having issues. Most recently, I had Power Home Remodeling come out to the property on July 18th to fix issues with my French Doors. Again, I am left with sunlight streaming through a crack in the door. Antonio, the contractor who arrived to fix it said he would put us in touch with the VP because this job has not been done correctly from the beginning. Antonio said he would be ordering us a new trim board to be installed correctly where the old one left about an inch gap between the kitchen floor and the trim. He also showed us how the door is bowing inward and was not correctly installed from the start. Because of this bowing, we have a crack in the door that is allowing air into and out of the home, therefore losing it's energy efficiency. He also looked at the doorplate and mentioned the incorrect install and how the sill plate should extend to the end of the concreate step to prevent the tripping hazard (again Colorado Code) that currently exists. At this point so many mistakes have been made, and we have had so many contractors out here, I do not know who to contact. I am including pictures of the inch gap between the trim and the floor. The sill plate should go out to the end of the cement step; however it has just been patched with clear caulk which looks completely unprofessional and disgusting. If anyone is wondering, check out the pictures...this is what a $7,000+ door looks like if installed by Power Home Remodeling. Their company name is completely misleading, they do not know how to remodel, or the door would not continue to look like this after 18 months. Additionally, there are three different heights of the stair since install because it is not flush with the floor, as it should be. I have included pictures of the three heigh tipping hazard stair that has currently not been addressed after a BBB complaint has been filed. I am currently looking into small claims to have the door completely ripped out and replaced with another, more reliable company. This company thrives on its door to door advertising, where salespeople sell a product without thoroughly understanding the home. The home was built in the 1970s and the company did not account for the threshold of an older home. When they did the pre-install inspection, the person doing that inspection did not account for the cement step outside and the company continues to try to patch an old job that they should have never accepted in the first place because it cannot be done in this old home. At this point, it has been over 18 and I still have sunlight streaming through my door.

The complete replacement of my windows was done in two stages and overall I was extremely happy. There was only one glitch which did get resolved, but everything else was great. The quality of the windows, especially compared to what I had before, is outstanding. Also, all of the people & teams I worked with were professional and helpful. I would definitely recommend them and use them again for any future needs

Windows replacement basement windows plus a lareger one in the front. I think it went very well the people were very personable and free also agreeable and on time. It was very important to me that they were on time or early.