Custom Protection

alarm system, handyman service

About us

Custom Protection is here to help protect the people and the things in your life that matter most. Your home, your family, the business you've worked tirelessly to build we can help protect it. With over 30 years of experience, our experts are highly trained to provide tailored solutions that fit all your needs. Custom Protection LLC (ADT Authorized Dealer), is a licensed burglar alarm company serving Colorado and Utah. http://custom-protection.com

Business highlights

6 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
responsiveness
5.0
Showing 1-25 of 27 reviews

Sara V.
07/2024
5.0
Exceptional service, no comparison to other security services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sheila d.
03/2023
5.0
Helped me figure out a newly installed Thermostat! Friendly, Communicative, Patient! Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vivi T.
11/2021
5.0
Very helpful and professional. Knew how to fix the issue right away, and was very honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
10/2021
5.0
Custom Protection made it easy to get an appointment right away and their experienced installer got my new thermostat hooked up quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Thomas P.
10/2021
5.0
Quick and professional service. Very good communication. The lowest bid based on conversations with three contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Ada A.
09/2021
4.5
Found the problem with my ring system very quickly and had it up an going in no time. Enjoyed visiting with him and will use them again!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rocky D.
08/2021
5.0
Chad was extremely positive, extremely knowledgeable and totally knew what he was doing. Excellent problem solver and very efficient. I would definitely as for him again if ever needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy L.
08/2021
5.0
Chad did an excellent job, thank you so much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa T.
08/2021
4.5
Chad was great. Quick to schedule a time to come to our house. He was prompt, skilled, and helpful in successfully installing and setting up a smart thermostat we had already purchased (we had tried to first install and set up on our own without success). Thank you Chad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann C.
08/2021
5.0
After a thorough telephone inquiry to explore possible causes for our home security system shutdown, Chad offered a house call the following day to confirm his suspicions and restore operation. He showed up when promised, identified equipment problems at two sites, replaced two system batteries -- one beyond restoring and one getting old -- and gave us very helpful information to relay to the next owner of our home, which will be on the market later this year. He clearly answered every question. His trip charge from south Metro Denver to our Broomfield location was quite reasonable, and the only other charge, for the batteries, was modest as well. We felt lucky to locate someone with Chad's expertise and prompt response, and would highly recommend him and his company, Custom Protection, to anyone with a home security system problem. Thanks, Chad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann C.
08/2021
5.0
Above and beyond service, done fast for good fee. Super communication. I highly recommend Chad and and Custom Protection LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David F.
08/2021
5.0
Very fast appointment scheduling and quick and careful installation service for a new Ecobee smart thermostat. Very professional and courteous service, highly recommended for thermostat installs like this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim L.
08/2021
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew T.
07/2021
5.0
I had An Ecobee smart thermostat installed and the installer Chad was fantastic. He explain the install process, what I needed to worry about when I moved out of my apartment, and walked me through the setup process. I’d highly recommend Chad and Custom Protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
07/2021
5.0
Tech was top notch and very helpful/friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kazu K.
07/2021
5.0
Great customer service and very high quality work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sierra B.
07/2021
5.0
Alvin and Chad were absolutely amazing. We needed a smart thermostat installed after I tried doing it myself and was not successful. Alvin called me right away to schedule an appointment and had the technician, Chad, come out only four hours later. The process went smoothly and even though there were some complications with the install due to corners being cut when the house was remodeled 2 years ago, Chad stayed and made sure that everything was in order before leaving even though it was the end of the day. My girlfriend and I could not be happier with the service they provided, and would 1000% hire Custom Protection again. Weâ ve been installing things here and there in our house for almost a year now and this was absolutely the smoothest/most satisfactory experience weâ ve ever had. Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
07/2021
5.0
Quick, very friendly and got it done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam P.
07/2021
5.0
Were able to come out quickly and install a couple wired security cameras. Great work and very communicative. Iâ d definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
06/2021
5.0
Chad did a great job and was patient throughout a more difficult than usual Ecobee thermostat install. Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen L.
06/2021
5.0
Chad was on time and installed my thermostat quickly. Very pleasant experience

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Bill M.
06/2021
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brett L.
05/2021
5.0
Showed up right on time. They were friendly, respectful and efficient. Got the job done and were on their way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Elizabeth L.
05/2021
5.0
Chad is very professional and punctual. He completed indoor security camera installation in my house. He really exceeded my expectation. He really knows what he is doing. I will definitely recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lindsay K.
03/2021
4.0
Chad is a nice guy and got the work done. We did have a few missteps getting together but it all worked out in the end.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

7878 South Poplar Way, Centennial, CO 80112

http://custom-protection.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
12085183-6501
Trade License Locale
CO
Trade License Expiration
03/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system,
handyman service

FAQ

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 10:00 AM - 5:00 PM

Sunday: 11:00 AM - 5:00 PM

Custom Protection accepts the following forms of payment: CreditCard
Yes, Custom Protection offers free project estimates.
No, Custom Protection does not offer eco-friendly accreditations.
No, Custom Protection does not offer a senior discount.
No, Custom Protection does not offer emergency services.
No, Custom Protection does not offer warranties.

Contact information

7878 South Poplar Way, Centennial, CO 80112

http://custom-protection.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM