Response from Creative Garage Doors
(removed member name), I'm really sorry that this has happened and we did every thing we could to get your information. When you first contacted me I was driving and did not get your address. I called that number back on the day of the appointment to get your address and it was not you. This was probably my mistake for writing the number down wrong. Upon looking up your info on Angies List there is a Florida address and we are in Colorado. I called the number they have on file and it was disconnected. I immediately emailed you and drove to your general location (which is approximately 30 miles from us in Castle Rock), hoping you would respond while I waited. You waited two days to respond. I even called my Angies List Rep and they could not get your phone number either. Please believe that we did all things in our power to contact you. As you can see from previous reviews we do excellent work and this is not normal. Please call me and I will gladly come do the work for no charge. Nathan