Hernandez Pro Landscaping, LLC

We were recommended by neighbors to go with Hernandez for our back yard landscape project as they had put in their sod and a few trees. We had Juan over who walked the space and provided us with an estimate. We were excited and went forward and spend a decent amount (near 10K) to finish our small back yard of our new house. Little bit of SOD, rock around the perimeter, irrigation, and a concrete patio. Plan was to use Hernandez for phase two the following year which we would plant some tree/shrubs. We were overall happy with everything but within months, we noticed discoloring and chipping all over the main section of the patio. Once spring came around (note we did NOT use any sort of ice melter in our back yard as we have dogs), this is when I reached out to Juan (in April 2023) with pictures. He did not get back to me. I followed up in May which he asked if I put any de icer down, which I explained that we did not. I sent a few more texts with no response and then finally sent another text in March of this year saying that it was way worse along with sending more pics. He then did reply and tell me he would be out to look at it and figure out a solution (see what he could do for me is what he said). Weeks went by, I followed up - he said he was waiting for the snow to melt. Then in April, I once again text him as I heard nothing and he told me he was working and that he will let me know when he would be out here. This is the last he has responded and I have texted every few weeks to month with new pictures and for a response. This patio should not look like itâ s 10 years old. Love to entertain and it is honestly embarrassing to have people back here to show a â new spaceâ looking like this. We have done our own planting (shrubs and a few ornamental grasses) just to spruce up the back yard until we fix the patio... To add on the the frustration, the sod that Hernandez put in did not survive the winter so we had to remove all of that and put in mulch.... Wasn't even that bothered by the sod, but all things considered - really it's not okay. The only thing we have left from the work they did is a chipping patio.. For 10K. Pretty irritating and not the way you do business. Make it right when you make a mistake. They must have poured the patio during inclement weather (too cold), or something was wrong with the mixture.

They were quick, affordable and everything looks beautiful!

Excellent job. Fast and efficient