Dixon's Custom Home Solutions

Polite, on task & thoughtful. Although the work is not budget priced, neither is the work. Having it done well once makes a BIG difference. Very knowledgeable and excellent workmanship. Cleaned up completely when done.

They explain everything to you, and what needs to be done.

When there was a problem with the installation of the window, the owner came out and fixed it right away. We were told that we would receive an estimate in 3 or 4 days but it was over a week before we got it, due to the owner's health problem. We should have been notified that the estimate would be delayed. If you can't meet a deadline, please inform the customer so that the customer doesn't feel like he's been forgotten. He will understand.

Representative from company returned my call promptly and was very friendly. Cost was $85/hour, higher than other sources. ($85.)

Scott (the owner) came out to our house to look at the work because he needed to come up with an idea of how to rehang the window to make it convenient for us to be able to take it down to clean etc. We also weren't sure if this job was "big" enough for this company to do. He said the job would be no problem and that he would get back to us when he thought of a good idea which was fine with us because we were in no hurry. He called back within a few weeks and scheduled a date to come out and do the work. We really appreciate his thought and consideration in this job and we are very happy with the outcome. He took into consideration the look of our home and ease of use.

Technician arrived promptly. Explained what he found & how he would make the repairs. Completed the work promptly & within the estimate.

Everything went well. They were there when they were supposed to be and did a great job.

The job was finished in one day. Old doors were removed and new doors were installed.

It went great. David came out and just tackled job after job, he even brought a hair dryer to blow on the drywall compound to dry it quickly, he cleaned up, he was pleasant and did just what we needed efficiently and perfectly. He's a very meticulous worker.

Initially, I wanted to have this repair done sooner but the weather didn't cooperate. The repairman arrived on time, gave me what appeared to be a reasonable estimate for the work, went to the store to get the materials needed, and promptly came back to repair my roof. He even suggested that I might need to think about getting a new roof in the future as the roof I had was getting pretty old (which I knew - I just didn't want to do the roof this year).

Easy to make appointment for estimate; Mr. Dixon arrived on time for estimate and discussed various options to achieve the best results; estimate was delivered promptly; workman arrived on time and was able to solve the fireplace trim problem with a simple, but pleasing result, and worked carefully but swiftly to complete all the tasks; cleanup could have been better, though.

Prompt, professional, estimator showed up young man who did the work without stopping, but they corrected it promptly.

From start to finish, they were joy to deal with. They very carefully assessed the rotted frames and determined that some could be salvaged and some needed to be replaced. They inspected all the windows and found a few places that I had not been aware of yet. For each window, they calculated the cost of new window versus the cost of labor for repairing, so that they could give us their best price. They also recognized the brands of windows that we had (one was even obscure) so they could match them. They did excellent work and craftsmanship on the new frames and sills. They came when they said they would and cleaned up nicely afterwards. Unfortunately, they had planned to salvage the glass from one window and place it in a different window that had cracked (pre-existing to their work), but it cracked upon removing it, so we will have additional expense, but all-in-all, it was an outstanding job.

Called on a Tuesday. There was a new receptionist, so someone had to call back to make the appointment. I was called back and someone came out on Thursday the same week. David Dixon took measurements and my email address to send the estimate. He also told me the office would call when the estimate was sent. A week later, I have received no estimate nor phone call. Someone else will get my business.

Jeff from Dixon's Custom Home Solutions did the work. He was very nice and pleasant to work with. He completed everything to my satisfaction & I would use them again.

Quick work and professional looking installation. Initial estimate was $1000 but increased to $1400 once they found the doors would not fit due to the header. They made it work and was worth the additional $400.

Workman on time. Very organized. Excellent attention to detail. Cleaned up very well. Professional and friendly.

Jeff with Dixon's Custom Home Solutions was prompt, polite and courteous and industrious. Top of the line, professional and knew his job. A+ in all areas. I recommend highly!

I felt it was really unprofessional to not even bother calling me so I could explain the job for an estimate.

Great job. They caught some things I hadn't, showed up on time, worked fast and did the job right.

We were very impressed with Dixon. To begin with, they are very organized and professional. Appointments are scheduled and confirmed and everyone shows up on time. Their communication during the entire process is perfect. Personally, I feel this is almost more important than the actual work they do. Dave understood exactly what we wanted to have done, and provided a detailed quote for the project. They were easy to work with in scheduling, since we were trying to juggle both a painter and a tile layer between their visits. They did a very good job keeping the house as clean as possible, even when they had to jackhammer 3" of concrete from the floor. Their work is very good, and they were willing to take the time to make sure I was happy. I did have a couple of problems and concerns, but they were addressed quickly and professionally without any cost to me. Overall, we were very impressed and will use Dixon in the future.

Overall every thing went fine. It would have been done in one day but I didn't really know what I wanted and a friend had ordered the fan for me. Once we all understood things went very well. Very friendly and nice and leave everything very clean.

David Dixon is polite and very personable. He is an excellent person to work with.

Dixon came out and measured the skylights, estimated other potential jobs, and ordered the skylights. Four weeks later, Dixon spent 1 day installing the skylights and doing the other work. They were quick, efficient, and clean. They vacuumed up all materials that fell into the house from the roof and attic. My only complaint was that the workers didn't remove one sticker from the skylight and install the inside opening mechanisms for all three skylights, which I didn't realize was not installed until after they left. That's why they get a B for professionalism.

I had some trouble getting the window to stay up and they came out and adjusted it. They were courteous and professional and answered all my questions. They were very nice people.