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Dixon's Custom Home Solutions

4.8(
409
)

Handyman Services, Plumbing, Electrical,

... +50 more

About us

David Dixon and his wife Reagan began their construction company in 2002. All work is performed by David and we never use subcontractors. We provide our customers a high quality and reliable product with responsive and dependable customer service.

Business highlights

22 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Bath, kitchen & home remodels, rotten window repair & replacement, interior carpentry, trim, doors, siding, deck construction, plumbing, electrical troubleshooting, drywall installation & repair, laminate, hardwood & ceramic flooring installation.

Services we don't offer

Window washing, complete roofing jobs, Concrete, fencing, landscaping, tree trimming & removal, Christmas light hanging, Appliance Repair, exterior siding, & Decks and Porches.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check

Photos of past projects

Reviews

4.8409 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
1%
1
4%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 151-175 of 409 reviews
Randy J.
05/2009
5.0
handyman service
  + -1 more
Andrew represented Dixon Custom Home Solutions and he arrived promptly at 9 a.m. as requested. He worked diligently throughout the day and completed all tasks while maintaining a professional and courteous demeanor. We are very pleased with the work and anticipate having the company do additional work in the near future.
Description of Work: Repair of balcony deck, replacement of exhaust fan, light fixture installation, cabinet repairs and other miscellaneous repairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
JENNIFER N.
05/2009
5.0
handyman service
  + -1 more
Faced with a short timeline and lots to do, they were very accomodating and flexible even staying very late one evening to reset a toilet after the firm we hired to do flooring ran behind schedule just to ensure we could have at least one bathroom functioning. The team is prompt and courteous and proactively communicated with other contractors on site. I don't know how we would have done it without Dixon's.
Description of Work: Dixon's provided a variety of handyman, plumbing and carpentry work for us as we needed to make repairs in preparation for putting our house on the market. Services ranged from drywall repair, door replacement, complete refurbish of screened in porch and odds and ends.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
GEORGEANNA T.
05/2009
5.0
ceramic tile, handyman service, plumbing, woodworking
  + 2 more
These people are always on time arriving. They are neat and clean up any mess that is made (if necessary). Very congenial. You just tell them the problem and they take over and do the work and it is fine and that's it! Nice feeling.
Description of Work: 1. Replaced faucets and water spout for bathroom tub. 2. Secured one tile by tub. 3. Adjust door closing to upstairs. 4. Clean down spouts.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
PATRICIA J.
12/2008
2.0
electrician
  + -1 more
I purchased a flat-screen television and contacted this company to install the appropriate outlets and to install the television, as well. They also were to hide the wiring in the wall. When I talked to the lady at Dixon's Custom Home Solutions and stated that one person would come and would need another person to come and assist with mounting the television and hiding the wires. The second person should have only been out here for an hour or two. She quoted me the prices and we decided to go with the installation. Right before the installation I had a death in the family and was unable to be at the house for the installation. My daughter met them at the house for the installation and knew where I wanted the television over my fireplace. The job was completed and when I arrived home and showed me the bill for $1129. They charged me for 6.5 hours for the first person and 5.5 for the second person. I called regarding the bill and they acknowledged they charged me wrong and refunded me what they over charged me ($240.00). I called again, because it turned out that the television was installed off center. My daughter was suppose to meet them a second time to correct the mounting of the television. My daughter s child was ill and could not make it to the appointment. She called and left a message stating that no one could be there for the appointment and to please call back to reschedule. I received a call from the technician stating that he was at my home and no one was there. I notified him that we could not make it and left a message stating that earlier and we needed to reschedule it. He said that he was not in a position to reschedule over the phone. I waited for a return call from Dixon's and did not receive a call to reschedule. I left a few messages and was finally contacted by david on a Sunday. He stated that he understood that I felt there was a problem with the installation and stated they would come out to correct it for $80 because he came one time for no charge, (the time I called to tell him I could not make it due to family sickness). He said the message on the answering machine was there at 10:00am. At that time I said that was not true because I know and I have witnesses that the phone call was made right after 8am and they were due to come out at 8:45. This was a family situation (an illness) and we did the best we could to cancel the appt. I also said that I was not happy with the end result and that I guess I would contact Angie's List and or the Better Business Bureau. The lady from Dixon's Custom Home Solutions unbeknownst to me was on the phone with us; she said that we were arguing back and forth. She raised her voice and stated that I was upset. I asked her to quit yelling at me. She then hung up the phone on me.
Description of Work: Installed an outlet and mounted a television above fireplace and hide wires in wall.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$889
Response from Dixon's Custom Home Solutions
The member contacted our office regarding scheduling the installation of a flat screen tv and running the wiring for the tv and related components behind the drywall. I explained to her at this time that a 2nd man would be needed to help 'feed' the wires through the wall and to support the large tv as it was being mounted. I told her that I could not guarantee a time frame for the completion of the project. However, because this project would take less than 8 hours it would be considered a service call a subject to our service call billing rates. She agreed to the rates. She scheduled the appt a week in advance. I explained at that time that should she choose to cancel or change the appt she would need to give us 24 hours notice. She replied 'OK'. I called the day before to confirm the arrival time of 8:30 A.M. This was acknowledged. I had 2 men dispatched and they arrived at 8:30 yet no one was home. She stated that she had her daughter coming and that she left a message that morning around 8 to let us know she would be around 15 minutes late (8:45). My men were paid by me to wait for her representative to arrive. Our Angie's List menu as well as our voice mail clearly states that calls may take up to 24 hours to be returned and our office hours are from 9:00 - 4:30 Mon- Fri. We completed the job, her adult daughter said everything was fine and wrote a check to cover the bill. The next day I received a call from the member stating the billing seemed to be in error and that her tv was not centered over the fireplace it was centered between the 2 windows surrounding the fireplace. I checked the bill and apologized for the error and explained that we would be happy to return at no charge to refund her the over charged amount and to move the TV to where she would like it. I also explained again that 2 men would be needed due to the weight of the TV being mounted. She asked for the appt to be at 8:45 so her daughter could meet us again. I again paid 2 men to go to the house. No one showed. We put the refund in the mail. When she was contacted she stated her daughter left a message that her granddaughter was sick and she couldn't make the appt. The message was left at 8:18 A.M. Less than 30 minutes notice to cancel the appt and outside of our office time parameters. Upon speaking with her about this she said she couldn't help it if we didn't have someone there to answer her calls 24 hours a day. We told her that we would be happy to come and rectify the situation to her satisfaction however because I have to pay my men to come to the appt and to wait, gas, etc., we would charge an $80 fee for this service. Not realizing this was a conference call between me and the co-owner she began lying about my promises of the initial billing. She then began stating that it was our fault and she couldn't help it if she had a 'HELLO, EMERGENCY'. At which point I entered the conversation and explained that yelling emergency and arguing about our office hours was in no way reaching a satisfactory agreement. I also confronted her about the lies that she claimed I said. She changed her story as to our first conversation back to the truth. When I told her the reason we would have to charge $80 was to cover the wages that we had paid out she said her son would hold up one end of the TV. Unfortunately our insurance company will not allow that. She then became very angry and said she would contact Angie’s List, the Better Business Bureau and whoever else would listen to her. I told her that if that was her stance then we had nothing further to discuss and to have a good day. At that point we disconnected the call. We did make a trip, at our cost to move the TV even though her grown daughter had said the initial placement of the TV was ok. We honestly wanted to make her happy. However when she cancels an appt knowing we need 24 hours notice within 30 minutes of the scheduled time my men have already been dispatched. She is unwilling to pay for her failure to acknowledge the 15 minutes we waited while she was late for the 1st appt or the time we lost when she cancelled the 2nd. I am not willing to go back a 3rd time and wait or be cancelled. This does cost me money. Her adult daughter agreed to the placement of the TV initially. At this point we are unwilling to go back for free.
TONI & ROBERT A.
11/2008
5.0
doors
  + -1 more
I had a good experience with him. He was proficient and professional. The doors look great and he did a good job.
Description of Work: He came and replaced our front doors for me, he had to remove the casing as well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
GEORGEANNA T.
11/2008
5.0
electrician, handyman service
  + 0 more
The electric outlet was working correctly. Possible appliance problem. The appliance(coffee maker)is not yet one year old. One of those wait and see situations. Maybe I jumped the gun too quick. Vinyl seal on door threshold was damaged by workers delivering a new TV.
Description of Work: Checked electrical outlet by sink. The GPI was tripping. Replaced vinyl seal in threshold at the front door.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Peggy J.
10/2008
3.0
electrician
  + -1 more
If we decided that we didn't really like it there, he'd move the vent to come out the back. The next day, his employee vented it out the back and replaced the control switch with a timed control switch. The baseboard and drywall were replaced without incident. The stair treads, risers and base trim at the side of the stairs were also installed. They looked okay. There were numerous small gaps between all the edges which I know is to be expected because no one can cut everything exactly right, etc. However, the upper part of the trim on the right had side had been installed in to different pieces. Evidently, it was too difficult to cut it all as one piece. Again, I didn't have a problem with that per say. It was the fact that they had damaged a little bit of the drywall in the process and had not repaired it. They also had not made any attempt to sand down and/or caulk the place where the two pieces of wood met. It did not look nice at all. When I asked the employee (David was not here on that day) about filling the nail holes and small gaps in the stair treads, he recommended some types of putty that I could get at the hardware store. At that point, I called Dixon's office hoping to talk to David about some of these issues. He was not in but I left a detailed message with the receptionist saying that I didn't think that it should be our responsibility to repair the damage to the drywall in our shower room and couldn't they also take some putty and/or caulk and fill the nail holes, and gaps in the treads etc. to make the stairs look more finished. I never got a call back but the employee that was still there came to me a few minutes later and asked for some paint for our shower room. He also filled the nail holes with putty and caulked 2 of the bigger gaps around the stair treads, not all of them by any means. I guess for the price that we paid for this job, I expected to have the job completed to our original arrangement and to not to have to follow them around, making sure that everything was being done as discussed. I certainly don't feel that I should have had to ask to have them repair the drywall damage in our shower room or to fill cracks and nail holes. The drywall at the stairs never got repaired/painted and there is still drywall dust in the shower room, sitting on top of the wall tiles where it fell during there installation of the exhaust fan.
Description of Work: Dixon's replaced 6' of 1X8" baseboard and the drywall behind the baseboard ($190), installed an exhaust fan, that we already had, in our shower room and a timed control switch for it ($568) and removed 6 stair treads, installed new stair treads that we bought from another vendor, provided and installed 7 paint grade risers and provided and installed base trim on each side of stair stringers ($1160). Even though they were the most expensive, we chose Dixon's for this job out of the 4 estimates that we had gotten because we liked what they had to say about the job and they seemed to be very confident that they could do it to our specifications. The estimate went off without a hitch. David, the owner, did the estimate himself. We needed the exhaust fan installed in the shower room but needed to have it vented out the back of the roof, not the front, due to our prominent roof line at the front of our house. David said that that wouldn't be a problem. He also suggested that we have a timed switch installed so that the fan doesn't get left on accidentally. The replacement of some moldy baseboard would be not problem. David also didn't see a problem with installing new stair treads, etc. David and one of his employees showed up on time on the first scheduled day and got to work. They first installed the exhaust fan in our shower room. When the job was finished, David came and got me to show me their work. The exhaust fan was in the wall but there was a 4" cut right above it. David apologized right away, saying that he accidentally starting cutting the hole too high and had to start lower in order for the fan to fit into the wall without running into the slanted ceiling. He then said that WE could patch that up pretty easily with some Spackle and paint. I had already noticed that the control switch that he put in was not the timed switch that we had agreed upon. When I brought that to his attention, he only stated that if we wanted to get a timed switch, he could change it for us. I showed him where it stated "timed wall switch for control" in the estimate. He then said that he'd get it changed for us. Lastly, he led me out of our front door to see where the vent came out. There it was sticking up right in the middle FRONT of our roof all by itself looking ridiculous. I mentioned the fact that we had previously agreed that it would be vented out to the back of our roof. David said that when he looked at the situation again, it would be difficult to vent out the back and would probably work better coming out the front anyway. I restated that fact that we didn't want a vent sticking out of the middle of our roof in the front of our house. He told me that it didn't look that bad since we had some skylights and another vent coming out of the front (the other vent is at the EDGE of the roof and hardly noticeable). I disagreed. He asked that my husband and I think about it.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$1,918
WAYNE S.
10/2008
5.0
electrician
  + -1 more
They are very responsive and good about showing up on time. They did good quality work and I was comfortable with them in my home. They cleaned up their mess when they were done.
Description of Work: They came out and installed some can lights and a ceiling fan.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
JANA K.
09/2008
5.0
woodworking
  + -1 more
They did an excellent job. They did the work in the time that they quoted. They even recommended a cheaper way to do the work which was just as effective.
Description of Work: They came to our place and did a repair of some architectural wood on the front of the house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Marcie H.
09/2008
4.0
roofing, siding
  + 0 more
I e-mailed several companies regarding the work I needed. Dixon contacted me the same day to let me know that he was booked until the end of August. I appreciated that he was so upfront with me and I will definitely keep them in mind for the future.
Description of Work: I needed siding and shingles replaced.
Rating CategoryRating out of 5
professionalism
4.0
Yes, I recommend this pro
WENDY D.
09/2008
5.0
replacement windows
  + -1 more
It went very very well. I have used this company before, this window was done in the winter and they did their best to keep the house warm and finished the job quickly to cover up the open space and in addition they also adjusted the mini blinds and reinstalled them on the new window.
Description of Work: They replaced a whole basement window that was double casement window.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,858
Steve D.
09/2008
5.0
chimney repair
  + -1 more
Very pleased with this experience. Very timely, and very friendly. Very informative, expensive, but after some research definitely worth it. Cleaned up after himself.
Description of Work: They came out for renovation of our first floor.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
JOANN W.
09/2008
5.0
handyman service, woodworking
  + 0 more
I like that they back their work and they don't give me static. They pay attention to detail and they do outstanding work. They are reliable and show up when promised.
Description of Work: I had them come to my house for a half of a day. They cut some pieces of trim to go around some new carpet. They also did a few small jobs around my house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
JOHN M.
08/2008
5.0
handyman service, plumbing, siding
  + 1 more
I have used this company three times for minor home repairs and their performance has always been outstanding. They are extremely professional and the quality of their work has been outstanding. David performed the repairs. I found him to be very polite and he did an excellent job explaining what needed to be done to fix my problems. He is an excellent craftsman!
Description of Work: Repaired leaking outdoor hose faucet. Repaired siding on house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Rusty S.
08/2008
1.0
replacement windows
  + -1 more
Poor. Unless you are retired or work out of the home, good luck getting a quote from this company. Unlike any company I have worked with in this industry, they offer zero flexibility in scheduling estimates. I'll happily work with another contractor who can put the customer's needs first.
Description of Work: I called on a Monday, received a return phone call on Wednesday, and scheduled an estimate for the following Tuesday afternoon. They would only schedule estimates from 9:00am - 3:30 pm. Since I was concerned with my work schedule I called the day prior to the appointment to inquire about any possible evening or weekend appointments, the receptionist informed me that they did not offer this. I told her specifically that I would like to keep my appointment, unless she heard back from me otherwise. I took leave from work to come home to meet their scheduling requirements, only to find that they did not show for their appointment.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Dixon's Custom Home Solutions
WE DID NOT SHOW FOR THE APPOINTMENT BECAUSE HE CALLED AND CANCELED THE APPOINTMENT THE MORNING BEFORE THE MEETING, AFTER I HAD ALREADY TOLD OTHER CUSTOMERS THE TIME WAS TAKEN. HE TOLD ME THAT HE DIDN'T THINK IT WOULD WORK WITH HIS WORK SCHEDULE. HE SAID HE WOULD CALL BACK TO CONFIRM OR RESCHEDULE. I CALLED HIM BACK AT THE END OF THE DAY TO SEE IF HE WAS AVAILABLE OR NOT. HE NEVER RETURNED MY CALL. HIS APPT. WAS SCHEDULED FOR 4 P.M. THE NEXT DAY. HE DIDN'T CALL ME UNTIL 3:45 THE DAY OF THE APPOINTMENT. I ASKED HIM IF HE GOT MY MESSAGE THE DAY BEFORE ASKING HIM TO CONTACT ME AS SOON AS POSSIBLE TO CONFIRM OR RESCHEDULE THE APPOINTMENT AND HE SAID YES. I EXPLAINED THAT BECAUSE HE EXPRESSED HIS DESIRE TO RESCHEDULE AND DID NOT CALL BACK I HAD GIVEN THE APPOINTMENT TO ANOTHER CLIENT. I DO NOT THINK IT IS FAIR FOR HIM TO BASH ME AND MY COMPANY BECAUSE OF HIS FAILURE TO RETURN MY CALL OR CONFIRM HIS DESIRE TO KEEP HIS APPOINTMENT. OUR COMPANY DOES ONLY OPERATE MONDAY THROUGH FRIDAY. WE ARE A SMALL FAMILY ORIENTED/OWNED COMPANY. WE VALUE OUR EVENINGS AND WEEKENDS WITH OUR FAMILY MEMBERS. OUR ESTIMATES ARE OFFERED FREE OF CHARGE. NO COST TO THE POTENTIAL CLIENT. THEY DO HAVE A COST TO OUR SMALL BUSINESS. WE HAVE BEEN IN BUSINESS SINCE 2002 AND HAVE A LARGE, LOYAL CUSTOMER BASE. OUR CUSTOMERS CONSIST OF WORKING AND RETIRED HOMEOWNERS. I THINK THIS MEMBER'S RUDE ASSESSMENT OF OUR COMPANY IS UNFOUNDED, ESPECIALLY SINCE HE WAS THE ONE WHO EXPRESSED HIS INTENT TO CANCEL AND THEN DID NOT FOLLOW THROUGH WITH CONFIRMATION OF THE APPOINTMENT.
DONALD H.
08/2008
4.0
chimney caps, chimney repair
  + 0 more
The experience was okay. They had trouble matching the brick, which wasn't entirely their fault because it as an old home. Their work was okay work, not the greatest. They cleaned up after themselves, and the chimney still works after several years.
Description of Work: They recapped the chimney, and replaced about twenty rows of bricks.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,500
GARY H.
08/2008
3.0
replacement windows, doors
  + 0 more
Company called back two days later to schedule an appointment. The evening before the scheduled time they called saying they would have to cancel because a current client which was a large job wanted them to work later because of proposed changes. They gave me two dates and times to reschedule. I called back and confirmed one of the dates and times. Again they called and canceled for the same reason. I understand the commitment to current clients but they need to take into consideration the needs of potential new clients. I felt the first cancellation was OK, but they should have made their commitment to the second appointment. Although they were polite, professional and explained the situation, I still felt they should have kept their commitment to me by explaining to the current client they had a prior appointment they could not cancel. The situation made me feel like they did not consider my job important enough. I had two other bids from other companies but have decided not to contract with either since they did not present in a professional way that I was confident they could do the work correctly. So now I have to start the process over again. This may be a very good company and an isolated incident but it was not a good experience for me. Since I have to go through the bidding process again, they are welcome to bid the job if they feel they can commit to an estimate appointment and do the work withing two weeks of accepting the estimate. If selected, I will post to this list after the work is complete and let everyone know if the experience is good.
Description of Work: Contacted this company to perform an estimate for home repairs that included window replacement, front entry door replacement, and repairs to a bay window.
Rating CategoryRating out of 5
STEPHEN L.
07/2008
5.0
handyman service
  + -1 more
They were very professional, they certainly answered the quote quickly. Everything was right the first time, there were no problems. They were very pleasant to work with. I would recommend them to others.
Description of Work: They repaired some siding, did some caulking and painting on our home.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
DIANA K C.
07/2008
5.0
remodeling
  + -1 more
Everything went great. He did what he promised and was very pleasant to work with during the entire process. He finished everything in a very reasonable amount of time. He is great at what he does and I highly recommend him to anyone.
Description of Work: He added a new wall to a already existing room and built and installed a new deck.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUE S.
07/2008
5.0
contractors, clock repair, handyman service
  + 1 more
Each time I called except the very last time I got an answering machine instead of a person, the last time it took them more than 24 hours to return my phone call. When they did I wasn't home, so phone tag back and forth. Then She called to remind me of the appointment and had the wrong day down. More phone tag on and on, too much of my time wasted.
Description of Work: David Dixon sanded a couple of areas on a door so that it would close easier for part of a new, larger washing machine. He also adjusted the level of the machine to ease it out of the way of the door, and he replaced fastener for a wall clock.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77
Response from Dixon's Custom Home Solutions
WHILE I UNDERSTAND THE FRUSTRATION THAT OUR CUSTOMERS RECEIVE WHEN THEY DON'T GET A 'LIVE' PERSON IMMEDIATELY, WE ARE CURRENTLY A SMALL COMPANY AND CURRENTLY IN OUR BUSY SEASON. I AM 1 PERSON ANSWERING UP TO 80 CALLS A DAY! WE PREFER TO STAY SMALL AND OFFER GREAT SERVICE. I ALWAYS SUGGEST A CUSTOMER GIVE AN ALTERNATE NUMBER SO THAT WE CAN AVOID THE PHONE TAG. I AGREE THAT IT WASTES BOTH PARTIES TIME. I CERTAINLY HAD NO INTENTION OF WASTING HERS. I DID HAVE THE CORRECT DAY DOWN AS I WROTE IT ON MY CALENDAR THE MOMENT SHE GAVE IT TO ME. I OFFER A COURTESY CALL THE DAY BEFORE SERVICE, SHE CLAIMED IT WAS INCORRECT AND I APOLOGIZED, ACCEPTING BLAME FOR SOMETHING I KNOW I DIDN'T DO WRONG AND ACCOMMODATED HER REQUEST FOR THE TIME SHE BELIEVED THE APPOINTMENT TO BE. I FEEL OUR COMPANY DEFINITELY WENT ABOVE AND BEYOND TO SATISFY HER. BECAUSE OF THIS, THIS REPORT IS VERY UPSETTING TO ME AS AN OWNER.
Lisa M.
07/2008
5.0
lighting
  + -1 more
Great job! Excellent customer service. Prompt & friendly. There was an issue with the faucet fitting under my breakfast nook ledge. Dave Dixon raised the ledge. Caulked & made it work. I loved him & my new faucet. Thinking out of the box.
Description of Work: Install 2 new light fixtures in hallway, installed new kitchen faucet, hung 15 pictures on wall, changed light bulb on ceiling fan in my bedroom.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$356.5
BARBARA F.
07/2008
5.0
remodeling
  + -1 more
They did a great job the house looks awesome. They did it quickly, and nicely. We love our house and their services!
Description of Work: They built our home from the ground up for us recently.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Felicia T.
07/2008
5.0
plumbing
  + -1 more
We had a problem replacing the toilet after we redid our bathroom floor with ceramic tile - the hole in the floor was not the correct size and the bolts that should hold the toilet in place pulled out and could not be secured. Dixon's came out, recognized and fixed the problem quickly, and charged us their minimum fee. They were very courteous and professional, and we were very satisfied with them. This is great, because they do so many different things that you can use them as a one-stop shop for all kinds of little problems that come up. We will certainly use them again when the need arises.
Description of Work: Corrected problem with replacing toilet after bathroom floor was redone.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
J NICHOLAS C.
07/2008
5.0
handyman service
  + -1 more
We have used Dixon many times in the past and are always happy with their services. They arrive on time and do great work. I don't think they are the least expensive company out there, but they are worth the small premium to know you are going to get things done right the first time. They are also always accommodating to my ever changing schedule, which helps!
Description of Work: Two different jobs--removed and replaced vinyl tile in bathroom; moved large set of wall-mounted shelves to a new room, then patched and sanded the walls.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
REBECCA M.
07/2008
5.0
doors
  + -1 more
They are always on time, polite and do a great job. I have used them several times and am glad I found them.
Description of Work: Installed storm doors.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

2795 McCracken Lane, Castle Rock, CO 80104

http://www.dixonshomesolutions.com/

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Handyman Services,
Plumbing,
Electrical,
Kitchen and Bath Remodeling,
Doors,
Drywall,
Windows,
General Remodeling,
Finished Carpentry and Woodworking,
Roofing,
Unfinished Carpentry,
Interior Painting

FAQ

Dixon's Custom Home Solutions is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Dixon's Custom Home Solutions accepts the following forms of payment: Check
Yes, Dixon's Custom Home Solutions offers free project estimates.
Yes, Dixon's Custom Home Solutions offers eco-friendly accreditations.
No, Dixon's Custom Home Solutions does not offer a senior discount.
No, Dixon's Custom Home Solutions does not offer emergency services.
Yes, Dixon's Custom Home Solutions offers warranties.
Dixon's Custom Home Solutions offers the following services: Bath, kitchen & home remodels, rotten window repair & replacement, interior carpentry, trim, doors, siding, deck construction, plumbing, electrical troubleshooting, drywall installation & repair, laminate, hardwood & ceramic flooring installation.
Window washing, complete roofing jobs, Concrete, fencing, landscaping, tree trimming & removal, Christmas light hanging, Appliance Repair, exterior siding, & Decks and Porches.

Contact information

2795 McCracken Lane, Castle Rock, CO 80104

http://www.dixonshomesolutions.com/

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM