Mountain Peaks Handyman

unknown

He was great, Had to come back for sprinkler. He was very kind and did a job for me at no extra cost.

I was very impressed with what has been one of the best handyman / home improvement experiences I’ve had during my fourteen years in Las Vegas, and some of the best customer service I’ve encountered anywhere. I needed to resurface two tub / showers in my 1956 apartment building. Jeff was prompt in generating his estimates, and reasonable in his bids. He was very responsive to my emails and phone calls. He coordinated and scheduled the jobs directly with the tenants, and showed up to perform the work on time. The first project was tiling the shower and replacing much of the plumbing that supplies it. Due to very uneven wall angles, an unleveled existing tub, and several other unanticipated hurdles, the job took Jeff far longer than he’d planned. Yet he did a very professional job of it, never complained, or hinted at increasing the cost of the job due to these surprises and extra work. The tenants were as pleased as I was with their new shower, the quality of Jeff’s work, and their entire experience during the upgrade. The second project was installing a fiberglass surround in another apartment. In this case, the materials that I’d purchased were not compatible with my old steel tub. This required a parts run to Lowe’s to buy a new surround, and since he didn’t have my receipt, a second trip back to Lowe’s to meet me there and return the original surround. Of course none of this extra work or time were anticipated when Jeff bid the job, but to my surprise (and to Jeff’s credit), he refused my offer to increase the payment for this job due to my error. What’s more, since the new surround materials cost less than the original materials he’d planned, Jeff reduced the materials portion of his quote to reflect the difference. It’s quite rare these days to find a handyman who merely honors his promises - much less one who does the professional work, and goes to the extraordinary lengths that Jeff Herrera has. He’s now certainly at the top of my Rolodex.