Description of Work: Needed help w installing a kitchen faucet ... They were prompt and courteous and affordable!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Edward K.
08/2016
5.0
plumbing
+ -1 more
We discovered the hard way that the faucet for the back hose had cracked inside the house and flooded our basement. We called Drainbusters at 8:30 am, the plumber arrived at 10:00 am, the work was done by 11:15 am. The price was appropriate. I'm very happy with the very quick response.
Description of Work: Replaced broken exterior faucet that had resulted in flooded basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Daniel B.
01/2016
5.0
drain cleaning
+ -1 more
It went perfect! James showed up on time. He was both polite and personable. He took time to first size up the problem and fully understand my house's hidden pipe connections before he started the work, itself. When working, he spent a lot of time running his cleaning tool back and forth around any place that he detected when his tool slowed down (= very thorough). He cleaned up after himself once he was done. Maybe best of all, he took considerable time to educate me about what might have happened and how to best prevent future problems.
Description of Work: Cleared out a clog in my basement floor drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Derrick S.
03/2015
5.0
drain cleaning
+ -1 more
I would give them the top grade.
Description of Work: I used DrainBusters. They did some drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Clinton D.
09/2013
5.0
plumbing
+ -1 more
My experience overall went very well. They were very helpful and professional. They did not actually do any work but provided wonderful tips on what we could do. The staff was friednly and professional. I would recommend this company to others.
Description of Work: They came to diagnose a water running problem.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne W.
07/2013
5.0
drain cleaning
+ -1 more
I have used them in the past. Technician comes out and tells you everything that you want to know about plumbing. He is very very thorough. He does not over-sell you or try you to do something that is not needed. They are honest and they know what they are doing. They have done fair amount of plumbing for us.
Description of Work: I had a stopped up drain and DrainBusters Plumbing cleaned it up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rick M.
04/2013
1.0
drain cleaning, plumbing
+ 0 more
ow
Description of Work: No service was performed because the plumber didn't show up. I had set up an appointment with the company to come out and unclog a shower drain for March 29th between 2 and 4 pm. I took a half day off work because of this appointment. The plumber didn't show up and didn't call. When I called them, they didn't answer the phone. I called the emergency number and they still didn't return my call. I left a message on their answering machine for them to return my call, which they did not. I had to pay a premium price on a Saturday morning to have another company come and unclog the drain. I would never call them again. They are family owned and apparently very unreliable and had no respect for me as a customer having to miss a half days work and pay additional money for having someone else come out on a weekend.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kathryn D.
01/2013
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
He came on time. Found the problems each time and did the repairs and I didn't have to call them back. They put in a new water heater for me and I've had no problems with that or any of the repairs that were done.
Description of Work: I have used Drainbusters quite a few times and was very pleased. They know what they are doing and charge a fair price. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl W.
11/2012
5.0
plumbing, water heater repair
+ 0 more
James was very punctual and honest. He talked me through everything that he was doing. James corrected all of the stuff that my ex had screwed up. He made sure that the drainage and the connections were all correct for the washer. He also checked my hot water heater and made sure that was all working correctly. He was just great to work with and was so professional. It took him about an hour to get everything corrected, and he even did a test run with the washer. I have found the plumber that I will be using from now on! The office staff at DrainBusters was really helpful, letting me know what time James would be coming, and calling to let me know when he was on his way. They should hang on to James because he was just amazing!
Description of Work: My ex-husband thought himself a handyman, but it turns out he just messed everything up. I got a new washer delivered, but the delivery men said that they couldn’t install it because a plumber would have to correct everything first.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Cheri K.
09/2012
5.0
plumbing
+ -1 more
I called DrainBusters to install a toilet. They were able to come the next day. James was on-time, professional, and completed the job efficiently and seemlessly. Excellent service and reasonable pricing. I will definitely contact DrainBusters for future plumbing needs.
Description of Work: We needed to have a toilet installed, and contacted DrainBusters. Their price was actually a little less than I expected based on research. My research showed about $100 for this service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Sonya S.
05/2012
5.0
drain cleaning, plumbing
+ 0 more
James is incredibly punctual and professional. We first found him through our home warranty and have continued to call him for anything that is not covered by AHS. He tried to clean our drain and found that he didn't have the right equipment for the job so he didn't charge us for the visit so we could contact another plumber. When we mentioned casually that we had an electrical issue and our electrician was not responsive, he took a look at the problem free of charge and referred us to an electrician who could do the simple fix. James is a pleasure to work with. Even without AHS, we'll call him first.
Description of Work: Drain cleaning in kitchen, pipe replaced in bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathryn D.
10/2011
5.0
water heater repair
+ -1 more
The experience was excellent. Their price was about half of the other bids that I had gotten. I’ve used them in the past, and they’ve always been on time, responsible, and call before they show up. They always do a good job and seem knowledgeable and professional. I’m happy their services
Description of Work: Installed my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Michelle A.
05/2011
5.0
drain cleaning, plumbing
+ 0 more
James, called before he showed up. It was within the time agreed upon earlier in the week. He explained that the $115 estimate was for a service I may not need. He explored the problem and decided on a less expensive solution and completely solved a problem which I have been living with for too long. I am so happy I called!
Description of Work: Drain blockage; unblocked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Janna R.
03/2011
5.0
plumbing, water heater repair
+ 0 more
James is the owner and very amiable and knowledgeable. He has done a number of services for me in the past 2 years including installing a new water heater and doing plumbing repairs. Always dependable and reasonable. I would definitely use Drainbusters again and plan to.
Description of Work: Repaired leak in evaporative cooler line, inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Janna R.
01/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
He has done a couple of jobs for me and I have been satisfied with the services.
Description of Work: Drain Busters Plumbing installed a new hot water heater and rerouted my evaporative cooler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Katie C.
06/2008
5.0
plumbing
+ -1 more
I had a back patio faucet that wasn't working and I couldn't figure out what the problem was and neither could several others. Drainbusters arrived during their window of time that they gave me, and crawled around and investigated what was up. He cut a small hole in the drywall to check and discovered pipes going UP, which no one had thought about. He found the faucet in the center of my town-home, go figure! He made sure I knew how it should be maintained and how it worked, and just charged me for a basic service call. He was friendly and courteous.
Description of Work: He crawled in the crawl space to try to locate water pipes to an outdoor faucet that wasn't working. Had to remove insulation and he put it back again. Got my permission to cut a small hole in the drywall on the interior wall. Located the pipes and faucets. Instructed me in maintenance and use of this faucet, especially so they wouldn't freeze.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
CHERYL Z.
03/2008
5.0
drain cleaning, plumbing
+ 0 more
Answered my phone call promptly on a Saturday afternoon and were willing to come out then, but I requested a late Tuesday appointment. James arrived at 4:45, within the specified 2 hr. window of 3-5. James was friendly, professional, and thorough. He quickly fixed our problem and checked to ensure that the fix did not create any new problems.
Description of Work: Used Auger to clear clogged upstairs toilet. Then flushed and ran water through other drains in house to ensure that cleared clogged did not clog up anything else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Meg R.
06/2007
5.0
plumbing
+ -1 more
James' work and communication was really good. He communicated with us via both email and phone during a fairly complicated remodel of our master shower, coordinating the timing of his work with our tiler and also advising us on our purchase of Delta valves and controls (which we purchased separately on line). This was a fairly complicated shower, with two shower heads (one a hand-shower) and a divert valve, in addition to the usual controls. The only problem was minor (leaving a valve in a position that gave us lukewarm water in the rest of the house during one of the initial installation steps) and quickly fixed with a phone call. This work involved multiple trips to our house over a 1-2 week period.
Description of Work: Installed shower valve, faucets and controls for a shower remodel. Installed shower drain for re-poured pan. Also fixed a broken outside hose faucet at the same time.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Wells and Pumps
FAQ
DrainBusters Plumbing is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
DrainBusters Plumbing accepts the following forms of payment: Check,MasterCard,Visa
No, DrainBusters Plumbing does not offer free project estimates.
No, DrainBusters Plumbing does not offer eco-friendly accreditations.
No, DrainBusters Plumbing does not offer a senior discount.