Aspen Creek Heating & Air

The service tech found it was our fan's power supply and was able to replace it that day. Aspen Creek Heating and Air work on our systems several times. They are prompt, reliable, and cost effective with their solutions. Great company! They have never tried to sell us new units if the current issue can be rectified with a simple service.

I woke up (work nights) at 1245pm on a Saturday afternoon to find that my furnace wasn't working. Thought to myself, well this is sweet, just what I need during this whole Covid-19 lockdown... So I poked around a bit at my furnace to see if I could figure it out. I obviously could not because I'm an idiot. I looked for the closest HVAC place near me with the best reviews and called them up, at 1pm. They said they could have someone on the way shortly. He got here within 20 minutes, found the problem (blown fuse), fixed it while also servicing and tuning it and left at 2pm, and for only 120 bucks. Literally the best home service I've ever had. Can't recommend highly enough.

Technician cleaned and worked on heater, but it is too old to really be repaired. Technician was prompt, courteous, and we trusted his feedback. Scheduling the service was convenient and responsive. Technician gave us a better coupon than we had available.

Excepional. Easily the best experience on home repair/ improvement we've had in yrs. From the office to the Technicians to the product = AAA+++ This work (New Evaporative Cooler was scheduled and completed on time, fast in June and worked beautifully all summer. Recently Shannon scheduled and Dan (Lead on our project) with Danny came out to winter shut down and show me how details for me to shut down/spring start up in the future. I fully expected to be charged but was pleasently surprised that it was included in the original/final cost

Cons: Re-scheduled last minute after making appointment a month in advance. Showed up late when they actually came. By the time they came it was "too cold outside to get an accurate read on the system". Everything that should have been included in the Tune-up was going to be insanely expensive. Service techs were rude in explaining why the system needed more refrigerant. I have a PHD, and he just kept saying "yea its too complicated to explain when you haven't been looking at the gauges as long as I have". Pros: They put covers on their shoes when they came in the house. They hosed off the outside unit.

They were friendly, quick, and helped us know what changes to make so that our unit would tun more efficiently. I would hire them again.

They were professional, arrived when promised, and the work was performed neatly and properly.

very well, technician was knowledgeable and didn't try to sell me anything

He quickly found the reason for the noise; a piece of material had come loose near the fan and vibrated when the fan came on. He repaired the loose flap and the air condition was much quieter. He also did a seasonal service of the whole system.

Thoroughly explained everything. Very friendly and clearly skilled technician. They moved up our appt. a week when space became available during a very busy (both hot and 4th of July week!) time. Thank you, Aspen Creek!

Aspen Creek came out to fix my 18 yo furnace. Mike diagnosed the issue in 10 min, had the part on his truck and fixed for me. We talked about replacing my furnace and we agreed he would do it. He didn't charge me for the furnace repair since I was buying a new one. They came out when they said, replaced the furnace in 3.5 hours and left the area better than they found it. A few days before the furnace install my central a/c stopped working. Mike and Dan took a look at it, diagnosed the issue in 5 min, called around town to get the part, went and got it, installed it. Exceptional service! These guys are great!

They did an awesome job at a reasonable price. They were here ahead of time; they were extremely polite and professional, and their price was quite reasonable. I would definitely hire them again.

Air conditioner running as good as new after replacement of capacitor. Thorough inspection was given.

Mike did a good job and side it look good. I like how he work,

Best service ever! Heidi in the office and Mike who came out are completely professional and true to their word. Great service. Very reasonably priced. Exceptional explanation of everything completed. I will never use anyone else.

We just bought a new house and noticed the furnace would come on for a few minutes and then shut off for 20 minutes. We called Aspen Creek to take a look and the next day their technician, Mike, came out. Only took him a minute to figure out that the filter had been missing and the coils were caked. A couple hours later the coils were nice and clean. He did a great job keeping us informed of what he was doing, he was VERY friendly and we enjoyed having him in our home.

Amazing service. I had been out of town and came back to the smell. Aspen was the only provider out of 6 calls made that was able to get service done the same day, and Allison was very accommodating. Mike did an AMAZING job in a very challenging situation. Way beyond the scope of the work, he dis-assembled and cleaned all parts of the unit and also made sure that the outside screening was finally working as it should to prevent this from happening in the future. He worked quickly and neatly and was extremely polite and knowledgeable. Aspen Creek is the ONLY HVAC provider I will ever call on for future services - I am a customer for life!

Mike from Aspen Creek is fantastic! He came out on 8/1/14 to install a whole house humidifier. He showed me how it works and how to change filters. Last week, I noticed the unit was whistling. Mike came out 8/8/14 and tightened the housing clamp. No more whistling! And he didn't charge me for the service call. I highly recommend Mike with Aspen Creek Heating and A/C!

On the day of closing, we inspected the units and assumed the seller neglected the only concession we asked for. The furnace was filthy, with a dead spider in dust just inside the panel of one of the air intakes. Cobwebs dangled from the filter. There were cobwebs in the compartment at the bottom of the fire place, and the A.C. condenser still had cobwebs hanging from it. We considered not closing on the house as a result. When they were called to schedule an appointment to make it right, the tech went on about only needing to clean parts that affect the function of the unit. They did agree to come out to make it right, so we scheduled an appointment, and then they stood us up and did not show. I would not recommend this company under any circumstances.

Field rep Mike showed up as promised, right on time. He was very courteous and professional. He had the replacement part with him and even cleaned the fan blades at no charge.

Dan showed up on time, for estimate and repair work. I bid out to four suppliers and Aspen gave me the best price for the furnace. I had considered replacing the ac at the same time and Aspen said do not spend the money at this time the AC was fine.

We have a new home and my furnace fan motor was making a strange sound (or so I thought). I figured a bearing was going out, so I called Aspen Creek Heating & Air. Don, the owner, was at our home the same day and could find nothing wrong with our fan motor -- and charged me ZERO. Wow, great service. Very cordial man -- very polite. I'll use him again!

Don is the owner of Aspen Creek Plumbing & Air. Our first contact was with his wife, who answered our phone call. Don was very busy at the time, installing a new heating & A/C unit in our church. But his wife understood our needs - no hot water for the whole weekend and it was very cold outside! She sent Don to our home late in the PM of the same day. Like a pro, he fixed our hot water heater. This guy is good. You'll not be disappointed if you need his expertise'. For the time he spent and the late hour, his fee was very reasonable. I'll definitely use him again....and would recommend him highly! He and his wife are good folks!

They were great! They took the time to listen to our account of problems with the AC, and carefully explained how the proposed solution would solve those problems (and how to prevent future recurrence). They were a bit late to the first service call, but we were so happy they were able to respond to our call that same day that we didn't mind. Both were professional, friendly, and patient with all the questions we had. It was our first experience with AC issues, so I can't really speak to price or value, but it seemed fair, and none of the issues have returned. We'll definitely call them again for heat/AC service.

The experience went fine. They were experienced and knew what they were doing. We would definitely use them again if we needed to in the future.