Prodigy Hardwood Floors

Antonio, Patrick, and the rest of the Prodigy team are incredible! I can't say enough good things about them. From start to finish, their attention to detail and passion for the work that they do was obvious. They took the time to do each step the right way and the end product says it all. Our floors are absolutely beautiful! They also made the project as easy as possible for us and tried to minimize the disruption to our family. Prodigy is one of the rare recommendations that I can make without any reservation. Just hire them. Less

I made the appointment for an estimate on refinishing/repairing/replacing hardwood floors of my new home. I made the appointment 2.5 weeks ahead of time (2/24) based upon reviews here. Antonio was pleasant and professional on the phone when we initially spoke. Unfortunately he called me 15 minutes after our scheduled appointment on 3/11 to advise he was "running late". When asked for a specific arrival time, he estimated he would not be able to be there for an additional 30-45 minutes. That seemed unlikely since at the point he called he clearly did not know where my home was located ("Um, you're downtown, right?") and was probably going to be significantly later than he projected. Since I'd had to make arrangements to have the house's current occupants and their 3 pets out of the house for the appointment and they would be back at 11:00, it was not workable to have him arrive an hour plus late. I declined to reschedule.

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