Precision Plumbing Heating Cooling & Electric

I liked them a lot. They did a great job and were there for the entire day. They put covers over everything so it was clean; they just did a very good job. Their prices were a little high but their quality of work was excellent. They came right away.

It was an Angie's List Big Deal that I purchased. I was satisfied. I spent more than the deal. I was happy with it.

I have used Precision Plumbing and Heating for many years, for all of my plumbing, heating and cooling needs. They're not cheap, but their customer service and quality are first class, so I really don't mind the premium price. I have an ongoing maintenance contract with them, and get 15% of their book rate, which definitely pays for itself. I had three cracked old toilets and three leaky bathroom faucets, so it was time to get a lot of repair done at the same time. Jacob did an excellent job in installing all of these (I've never had a bad experience with Precision). I was slightly hesitant about installing very low-flow toilets, but I've been completely pleased with them, and have noticed savings on my water bills. Jacob spent a good 30 or 45 minutes with me picking out the faucet styles, and again I'm very pleased with both the appearance and the function. I had an issue (unrelated to the installation) of some soldering flux stuck in one of the faucets, with foaming caused by it. I need to have this looked at again, but am completely confident that Precision will fix it. They always follow through with a call after an appointment, to make sure things went well. I will definitely continue to use them for future needs. They also maintain and service my furnace, steam humidifier, and evaporative cooler.

Plumber volunteered to check water pressure even though not specified by me. Informed of "obstruction" and provided $400 estimate to correct. I opted to do it however am suspicious about validity of plumbers claim of obstruction - may have been "taken!"

The representatives were nice, but two different individuals examined the problem on two different dates, and then came up with the estimate with a complicated explanation of what needed to be done. We almost went with them, as they were so convincing, but decided to get another estimate.

I was very pleased with the timely furnace replacement.

Be careful of plumbers who work by the hour, and not by the job. I could have gone with another plumber (from AngiesList) that seemed cheaper and had many good references, but (given the time of the job) it would have cost more with the per-hour plumber. I think I got my money's worth, but it was still quite a bill...and the quote for the external clean out just about made me choke.

The job went smoothly, they just installed the wrong furnace.

Precision's estimate was higher than the one other estimate we were able to obtain, but the furnace they offered was higher quality. We needed to act fairly quickly because our furnace was failing. They provided many testimonials of happy customers, which led us to believe they would do a good job. The installers were polite, careful of not dirtying the house, and did the install efficiently. We bought a high efficiency furnace, which requires both a combustion air intake pipe as well as an exhaust pipe. Unfortunately, they put the intake too close to the exhaust (in violation of install instructions) and the City Inspector caught it. This is a safety issue, for if there is a crack in the wrong place in the furnace, all of a sudden you will be pumping CO into the house. The installer returned to fix it, but spent some energy trying to convince me it didn't really matter. I did not agree, and my assessment of his technical expertise was lowered considerably. Also, our cold air return is severely undersized for the number of vents blowing hot air. We pointed this out as a concern to the estimator. He decided not to take action till he saw how the furnace performed. Turned out the furnace kept throwing errors and shutting down for lack of intake air, and the return duct sheet metal flexed inward (indicating a vacuum) every time the furnace kicked on. Precision came and "fixed" it by slightly increasing the air intake size at the furnace. We had been hoping for a contractor who would take on a more thorough attempt at getting the furnace system airflow to work better by putting directional baffles in key places or offering more thorough solutions. In summary -- they will tell you they are the best, but my experience is they are no better than average, and more expensive to boot. (Side note --- they discovered a leaky water heater, and bid a replacement + install for two times what we ended up paying)

When I called Precision, they were able to respond the SAME day, in the evening, and did not charge extra for that responsiveness. I met Paul H, who was a great young man, at the location where the work was to be done. He inspected the situation, being mindful of my tenant. He then provided me with a clear list of options. He then called his shop to ensure they had the parts in stock, and he was done in a couple of hours. I inspected the work, which was flawless, and paid the man. This is my second experience with Precision Plumbing and I'd highly recommend them if you need fast response, quality work, friendly professionalism, and they really treat tenants well, if you're a landlord.

My breaker to my air conditioner kept kicking off during the hottest part of the summer. I purchased 3 new circuit breakers: one in the same wattage, and the next two higher wattages. I was told by the Precision electrician that my compressor was likely going out but we might decrease the breaker issue by going to the next higher breaker wattage. I provided the part and the Precision specialist installed it in about 10 minutes. He then informed me that the cost would be $180.00 (I haggled the price down a bit since I supplied the part, but someone else may have just paid that amount). He also quoted a price for adding a light switch in the basement at $500.00 (obviously, I'm not paying for THAT). I'm sorry, but that's just ridiculous. If I hadn't been afraid of electrocuting myself, I too could have done the job in 10 minutes. The representative was very nice and professional, but explained that Precision only employs the best, so you pay for that. I suppose if you had unlimited funds, you'd want to go with this company. In the future, I'll use a local electrician who doesn't doesn't charge so much more than the competition. (Incidentally, the new breaker was not an improvement and I ended up replacing the entire air conditioning system through a much more reasonable local company.)

I wanted to use a local company to replace a water heater at a rental and called to get a quote. The only way to get one would be to pay $59 to have a technician come out and tell me that the leaking water heater needed to be replaced. They missed out an opportunity to get my business for the rental I was selling, the rental I am buying, my house and my commercial building. VERY FRUSTRATING.

arrived promptly, acted in a most professional manner. I would highly recommend this company and their employees to family and friends. I have already recommended this company to my real estate agent.

They were outstanding. Very professional, I would use them again. They were very responsive.

Although the quality of work was great, I was initially charged over $873 less a coupon for $59 for approximately 1 1/2 hours of work. They installed a disposal that retails for about $86 from Home Depot plus the few pipes to connect the disposal and two sinks to the P-trap. They installed a 1/3 hp disposal and said the 1/2 hp disposal would cost an exttra $200 (the actual cost difference is $10 if bought directly at Home Depot). My son was home when the work was performed, but not knowing what price was reasonable he approved the work being done. Afterwards I called to complain about the price and they agreed to refund $400. I would not use them again as they are way too expensive. I feel other plumbers could have performed the same quality work at a much fairer price.

I moved in to my home in reliance on Precision's corrective repair. The first time I turned on the heating system there were explosive sounds and reverberations throughout the house. The contractor I called the next day removed the entire system from its gas and water links and informed me that the system was explosive and dangerous, that there were signs of a history of explosion throughout the illegal (also undisclosed) heating closet, and that the toxic flooring had risen in response to gas leaks throughout the system -- visible outside the vents -- and had been burned. Thus I purchased a home without knowing that I had a dead and dangerous heating system that could not properly be replaced in its current context. In further correspondence, Robichaud pointed to the inadequate inspection as the source of my problem, and as previously stated, indicated that he owed no duty to the buyer. He contested the dangerousness of the system, and while asserting that Precision told the sellers three years previously that the system was dead, argued that he owed no duty to the identifiable prospective buyer. He indicated that Precision had properly followed the seller's orders in accepting $675 and preparing a report of remedy that disclosed no issues with the heating system. I spent close to fifteen thousand dollars in creating a legal heating system in my garage, and running water and gas pipes under my home for this purpose. The home had been purchased as remodeled, and as a retiree, the costs to me were enormous. In addition, because I moved in at the end of summer, the work could not be finished till the first snow fell, creating enormous anxiety about my wellbeing and the wellbeing of the home, There is email correspondence with Precision President Tom Robichaud setting forth all the facts disclosed here. Would you accept a report of correction from this company?

They saved me a lot of money. I had to get the microwave but it was still under warranty. If I hadn't had them I probably would have spent a lot on expensive electrical work and I still would have had to have the microwave fixed. I was really pleased.

Very professional, but said he had no choice other than quote as he did.

It was disappointing that the first guy blew out the motherboard for the heater, and I had to go a night without heat, but it was fixed the next day

Since mine is an semi-annual maintenance visit, it always goes well and I haven't had to replace any major parts.

I never had them out for obviously reasons.

I have been using them from a very long time. Their prices are very good and they do a really good job. The workers were great. The A/c works great.

The heat and hot water went out in the entire house the day before a snow storm. Precision sent me out a tech that afternoon. He diagnosed this specialized heating system quickly. He called around to find the right parts. He needed a circuit board, an ignitor and a sensor for a 1998 unit. They sent a courier to Denver to get the parts to him that night. He got it up and running with the available parts that night and finished the whole project in a very timely manner. He called and kept me informed as each part came in and was installed.

All aspects of the service went well.

Called and our service call was promptly answered. The Service rep showed us the need for the work (we needed 3 air cinditioning units cleaned and serviced. He gave us a price and we were so stunned with the cost that we called another company we found on Angie's list and they came out and bid the exact same job for almost 1/3 the total price.