Opulent Home Entertainment is Colorado's finest Home Entertainment Company. We specialize in the design and integration of unique solutions for Home Theater, Media Room, Audio and Home Automation. We pride ourselves in delivering the most advanced and elegant systems available for home and commercial use. Our promise is to deliver a solution suited for your custom needs and exceed your every expectation. With a little fantasy the sky is the limit. We serve the Denver, Foothills, Summit Count and Northern CO areas.
Business highlights
12 years of trusted experience
Services we offer
Design and Installation of Dedicated Home Theaters, Home Automation and Integration Systems, Media Rooms, Whole Home Audio and Networking, Whole Home Media, Man Cave Design and Installation, Custom patio electronics
Theater seats were months behind schedule. Installer broke a TV in the process of mounting it. Whole home audio was set up in the wrong rooms. However, Ethernet worked flawlessly, projector had no problems, and installer replaced TV and threw in lots of extras as part of multiple apologies.
Description of Work: TV mount, Ethernet install, home theater projection room install and calibration
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0
Jerrell H.
07/2016
2.0
home theater design, computer repair
+ 0 more
The owner was very professional, knowledgeable and willing to please, but the whole company is relatively incompetent. Theater seat installation was stalled week after week until they arrived almost 2 months past the promised date and no-showed at several planned installation dates due to his own problems putting the wrong information on the warehouse inventories, requiring me to sign at the warehouse just so he could pick up and transport the seats. As a token of apology, he installed a home sound system and mounted a TV at no extra charge. However, his employee installed the system for the wrong room and seriously damaged our TV in the process, prompting yet another visit to replace the television with what ended up being a lesser model as ours was discontinued. It has been 9 months, and we are still waiting for promised accessories that come with our theater. On the pros side, he tried to bend over backwards to give free services and even a Sonos device for apology after apology, and our ethernet install was overall successful. I cannot in good conscience recommend this service to anyone with a large budget installation, but he himself may be helpful for smaller items - I just don't find his company to be competent in the services they advertise.
Description of Work: Home theater projection installation, home ethernet, TV mounting
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Service Categories
Stereo and Home Theater Systems,
Computer Repair
FAQ
Opulent Home Entertainment is currently rated 2 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Opulent Home Entertainment accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Opulent Home Entertainment offers free project estimates.
No, Opulent Home Entertainment does not offer eco-friendly accreditations.
No, Opulent Home Entertainment does not offer a senior discount.
No, Opulent Home Entertainment does not offer emergency services.
No, Opulent Home Entertainment does not offer warranties.
Opulent Home Entertainment offers the following services: Design and Installation of Dedicated Home Theaters, Home Automation and Integration Systems, Media Rooms, Whole Home Audio and Networking, Whole Home Media, Man Cave Design and Installation, Custom patio electronics