Gary Moves

Utter disappointment. Do not use this unprofessional service. I spoke with Gary on the phone two weeks prior to my move. He quoted me a price. Said "I can do that" and told me he would be there at 4PM the day I requested. I heard nothing prior to move day and on move day I heard nothing either. I called. No answer. I waited a half hour and called again. No answer. I franticly called other movers to no avail (starting at 4:30PM at the end of the month is not an ideal time to find a hand) and was absolutely left to dry. At 12:30AM I received a "sorry, I must not have had enough information to confirm your appointment" TEXT message. Now, I absolutely understand a miscommunication that could happen on either end. That being said, had he told me on the phone that it was not a firm appointment, I would have kept looking for moving help. I understood we had an appointment. What is absolutely unacceptable to me is to not respond to me any time before 12:30AM, to TEXT and not call, and to not call to offer any sort of help or conciliation. Moving is stressful and this was the epitome of an addition to stress. I do not recommend this service.

Excellent, start to finish. Gary answers the phone, or quickly returns calls. When I arrived early, he and his crew were able to start early, and worked quickly, carefully, and efficiently. All promises Gary makes on his webpage were met, so I recommend Gary Moves and will be using them again for future needs.

From beginning to end, working with Gary Moves was easy, cost efficient and worry-free. Gary is responsive - he answered all communication (phone call, e-mail, Facebook) - usually within an hour or two. He is a quiet and efficient person, his helpers are friendly, he was punctual all three times and flexible in his scheduling. I especially appreciated that he did not have a minimum hourly charge with a minimum number of workers. I would definitely hire Gary Moves again. A++