Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Erin S.
11/2015
flooring contractor
+ -1 moreFloor Crafters installed a new wood floor into our new home. The product was defective and began to splinter right away. At first Floor Crafters was very responsive and assured me they would do everything to help get the issue resolved. After more and more boards splintered they have stopped helping me in regards to getting Denver Hardwoods to replace and essentially told me to contact them myself. So much for costumer service and standing behind their work. I continue to have splintering boards and have had to seek legal help to get the matter resolved. I will never use them again in the future nor will I ever recommend them!
Description of Work: installed new pre-finished floor and helped with first few splintered board replacements.
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| value | |
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$10,000
Erin S.
11/2015
flooring contractor
+ -1 moreinstalled new pre-finished floor and helped with first few splintered board replacements.?
Description of Work: Floor Crafters installed a new wood floor into our new home. The product was defective and began to splinter right away. At first Floor Crafters was very responsive and assured me they would do everything to help get the issue resolved. After more and more boards splintered they have stopped helping me in regards to getting Denver Hardwoods to replace and essentially told me to contact them myself. So much for costumer service and standing behind their work. I continue to have splintering boards and have had to seek legal help to get the matter resolved. I will never use them again in the future nor will I ever recommend them!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$10,000
Contact information
1501 LEE HILL RD 1, Boulder, CO 80304
Licensing
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Service Categories
Flooring Sales and Installation
FAQ
FLOOR CRAFTERS is currently rated 1 overall out of 5.
No, FLOOR CRAFTERS does not offer free project estimates.
No, FLOOR CRAFTERS does not offer eco-friendly accreditations.
No, FLOOR CRAFTERS does not offer a senior discount.
No, FLOOR CRAFTERS does not offer emergency services.
No, FLOOR CRAFTERS does not offer warranties.
Contact information
1501 LEE HILL RD 1, Boulder, CO 80304