BUFFALO LOCK & KEY INC

Placing keyless locks in numerous places and resetting other keyless locks

Everything went fine.

It went well.

It's possible that I just got this provider on a bad few days. I think they thought they had done a proposal, ordered the item, and taken my payment info. I called two times to check on price, availability, and install. On the third call, the proprietor indicated that we'd talked twice and he would call me when the item arrived (a week had already passed with no indication of an install time).The provider seemed very irritated that I was calling. I think he may have realized that they had not communicated well. I used a different provider.

Polite, courteous, and fast

Great

called, made appointment. locksmith called on day of appointment and asked to come early, I said yes. It was great.

it went well.

The person who came out was nice. When he came out to do the project, there was more work then originally planned. He asked us if it was okay to do the work before he did it, which I thought was considerate. The glass door lock was very tricky to do. I did think that they were expensive, and one of the door locks was not completely perfect.

They did a good job. They responded timely. The locksmith was in and out. It wasn’t the best; he has worked for a long time. He is tired and old. Not that it mattered, but he is just not the happiest person in the world. That is just him personally; other than that, he did the job. The price was fair. I didn’t have any problems with the quality of the work.

We have had them out a couple of times. They are very good and very easy to deal with onsite. They were slow in responding to our original written request for a quote, I think they get overloaded at times.

The locksmith was very kind and helpful and did a great job for us.The locksmith was very kind and helpful and did a great job for us.

Good.

I liked that the cost was reasonable. They did a critical alarm but there wasn't an emergency. He had to order a part and it took a little bit of time but he did end up fixing it. It's good as we could expect and it’s working fine.

The process went well. However, I like to shop and compare items and charges. Once a service call is initiated, the opportunity to compare is not possible. I have encountered the same situation with plumbing. I think $243.50 for the unit plus tax is unrealistic, but I didn't look elsewhere. The service and installation fees seem reasonable.

The service technician appeared promptly and performed his service quickly and efficiently. Also, before the job, my boly lock would not engage smoothly and I coldn't figure out how to correct it. The Buffalo service technician fixed the bolt lock so that it worked very smoothly. I was very pleased with the service.

They showed up on time, provided good advice, did the work quickly and well. Definitely will use again.

I will be using them again, this was a very pretty door and they were careful not to damage it.

They were responsive, responsible, professional and communicative. I couldn't have been happier.

This company is always very nice to work with and have not had a bad experience yet. They show up when they scheduled to and their prices are comparable to other locksmith in the area.

WE HAVE BEEN VERY HAPPY WITH THE SERVICE FROM BUFFALO LOCK AND KEY. THEY HAVE BEEN ABLE TO HELP US MANY TIMES WITH DIFFERENT PROBLEMS. I THOUGHT THEY WERE VERY HELPFUL REPLACE LOCKS IN OUR FILE CABINETS AFTER WE LOST OUR KEYS.