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B & B Discount Appliance LLC

Appliance Repair, Appliance Repair - Small, Hauling

About us

We are a locally owned and operated company. We strived to provide you with friendly, affordable, and most of all fast appliance service or repair. We stock the most common parts right on our trucks, and we have a a contract with a a large parts distributor so most repairs can be completed same day. Military? Let us know, we offer a military discount to all military active duty and retired.

Business highlights

15 years of trusted experience

Services we offer

Appliance Repair - Washers, Dryers, Refrigerators, Cooktops, Ovens, & Dishwashers. Appliance Delivery & Installation. Appliance Removal.


Accepted payment methods

Check

Reviews

3.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
3%
3
10%
2
0%
1
28%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.1
responsiveness
3.9
punctuality
4.2
Showing 1-25 of 29 reviews

Brandie S.
08/2017
5.0
appliance repair
  + -1 more
All was good with servicing my dryer - asked him to price out a few other parts and never heard back.
Description of Work: Fix my dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$180

Carla C.
12/2016
1.0
appliance repair
  + -1 more
I paid Angie's List for. a repai listing for B & B. I called B & B twice but no one ever returned my call. I basically threw away money when I purchased the package. I'm very disappointed.
Description of Work: I needed my washing machine repaired.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Richard F.
09/2016
1.0
appliance repair, small appliance repair
  + 0 more
The owner took our money but never showed up. He agreed to take the job, asked for information about the machine (which we texted to him, and he agreed to the service). We arranged a time, but he didn't show up or call to change. I called him, he apologized saying he'd been robbed or burned down or some such excuse, so asked for another time. He didn't show up again. He didn't respond to an email after that, his phone voice mail was full....in short we've had no way to contact him. I reported this once before to Angies List but got no response from you.
Description of Work: A clothes dryer repaired of a persistent squeal

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Richard F.
07/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: On 6/11/16 we ordered provider to come and fix screeching dryer. Agreed to 3 dates, didn't come or call. Again fixed a date, didn't show up, said he'd been robbed. So finally agreed for 7/2 or 5. No show/no word. Now can't leave a message.
Rating CategoryRating out of 5

Kelly E.
07/2016
1.0
appliance repair
  + -1 more
I have tried to contact them several times and they do not respond.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Karyn C V.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Josh T.
05/2016
1.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Stephen B.
04/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon S.
04/2016
5.0
appliance repair
  + -1 more
.
Description of Work: She exanmined the washer and shai I needed a new, and she was right,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
03/2016
3.0
appliance repair
  + -1 more
unknown
Description of Work: The wrong part was ordered. Consequently, we were told that the part no longer exists. My wife looked at the order site. The correct part was available. We ordered it and contacted the provider. The provider came out and installed that part.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$70

Roxann H.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer was making a loud noise. Called on Tues and made appointment. Spoke with the owner and explained problem. She arrived Friday with part in hand. She repaired dryer quickly and for a reasonable price. Will defiantly use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Elizabeth D.
01/2016
1.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Jordan M.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: B&B was awesome on customer service and *although* they made a mistake that caused us to buy a whole new appliance they were so apologetic and even credited back the service cost which in my mind is A+ service. They were kind, responsive, and helpful. I would use them again despite the mistake which says a lot. The technician (Lindsay) was funny and sweet.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Richard B.
12/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: a couple of kids in a truck. Creepy, no logo, no card, no professional presence. First thing they did was take apart my dryer and leave it in pieces when they went to find a replacement, which took over a week. Not impressed at all.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


RANDALL M.
12/2015
4.0
appliance repair
  + -1 more
It was okay. They were really punctual. It was a good price. Once they setup a time, they were punctual so they were good on that. They could have got the job done a little more quickly.
Description of Work: I purchased a Big Deal coupon from them to fix a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$39

Richard B.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Dan P.
12/2015
5.0
appliance repair
  + -1 more
great service
Description of Work: replaced heater element

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wendy R.
11/2015
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Corby M.
11/2015
5.0
appliance repair
  + -1 more
Went well fairly smooth but willing to make sure I was satisfied.
Description of Work: Replaced parts on my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert S.
10/2015
1.0
appliance repair
  + -1 more
See "What the provider do?" above. Am out the cost of replacement parts and still have fridge and stove problems. Angies List never responded to my email quiry as to whether this outfit was still in business. Have defaulted to Sears repair capability.
Description of Work: Came, diagnosed fridge problem (icemaker not working) and stovetop problem (a multisize burner not fully useable). Returned with parts but fridge part leaked, and stove problem not resolved. Was to reorder parts and return the following midweek. Took 'faulty' replacement parts with him. Never returned. Never responded to emails or phone calls. Am considering contacting BBB.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$260

Keith G.
09/2015
1.0
appliance repair
  + -1 more
On 14 Aug 2015, purchased service from B&B via Angie's List's "Big Deals." I immediately contacted LJ from B&B to request service. LJ responded quickly and asked for some clarifying information. Over the next several weeks, I had several contacts with LJ (via email and phone), but was never offered an appointment. On 31 Aug 2015, I emailed LJ asking if an appointment was available in the upcoming week or if I should request a refund. I have not received a reply. At this point, my freezer has been broken for more than six weeks and I will have to begin a new search for a service provider.
Description of Work: Answer a few emails and ask a couple of questions. No service was provided.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$29

Jack G.
09/2015
5.0
appliance repair
  + -1 more
Very well. Corrected the washer from jumping around and fixed sound on startup of machine. She corrected problems within 15 minutes.
Description of Work: Stabilized Washing Machine and corrected turn-on sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Cynthia R.
06/2015
5.0
appliance repair
  + -1 more
LJ was incredibly responsive in setting up my appointment. My fridge/freezer was not staying cool and she made us a priority by coming out first thing the next business day. She was very knowledgeable and professional during the appointment. She picked up our parts and fixed our issue without interrupting me or my husband's schedules which is VERY rare in my experience. I would absolutely recommend this company and plan to use them if any other issues with our appliances arise.
Description of Work: Refrigerator Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Bruce J.
03/2015
5.0
appliance repair
  + -1 more
Knew immediately what the problem on the newer washer ans then fixed the old washer that had the loud noise, it was the same part that repairs most of the problems with these Whir;pool/Kenmore washers.
Description of Work: Repaired couplings on 2 washers we had, one recent used one to replace the older one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pat F.
03/2013
5.0
appliance repair
  + -1 more
The repair went very well and quick. She knew what she was doing.
Description of Work: I called the number and she answered as she was driving. I explained what I wanted, and she was well aware of my problem. She was able to accomodate me that same day. This Company was very professiional, prompt and up to date on my repair needs. She knew exactly what the problem was with my washing machine from just listening to the symptoms, and went right to work. I would recommend this company. She just moved to Colorado Springs from Oklahoma.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99
    • 1(current)
    • 2

Contact information

Po Box 80772, Billings, CO 59108

www.bandbdiscountapplian.wix.com/b-and-b

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Hauling

FAQ

B & B Discount Appliance LLC is currently rated 3.9 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

B & B Discount Appliance LLC accepts the following forms of payment: Check
No, B & B Discount Appliance LLC does not offer free project estimates.
No, B & B Discount Appliance LLC does not offer eco-friendly accreditations.
No, B & B Discount Appliance LLC does not offer a senior discount.
No, B & B Discount Appliance LLC does not offer emergency services.
No, B & B Discount Appliance LLC does not offer warranties.
B & B Discount Appliance LLC offers the following services: Appliance Repair - Washers, Dryers, Refrigerators, Cooktops, Ovens, & Dishwashers. Appliance Delivery & Installation. Appliance Removal.

Contact information

Po Box 80772, Billings, CO 59108

www.bandbdiscountapplian.wix.com/b-and-b

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM