Scott Home Inspection LLC

Great service and attention to detail.

First time home buyer here, and Scott Home Inspection made sure that I understood every point of inspection that they covered. They were nice enough to let me tag along and answered all of the questions that I had. They were competent, knowledgeable and thorough. Glad we went with them, would recommend them to anyone looking.

They arrived on time. They performed a thorough job and had a written inspection summary the next day. All in all, it was a great experience and we would use their services againg.

They are the best inspection company you could ever use!

Excellent...very intensive, systematic, detailed, professional. Explained everything clearly

Todd was incredible! He was extremely knowledgeable, thorough, and more than happy to answer all our questions as we followed him around for two hours while he performed the inspection. He not only pointed out major issues with the house but simple maintenance items as well as tips to avoid future problems. We also had a sewer scope and radon test done. The sewer scope results were included in the result and the entire video was also posted on YouTube for our review. The report itself was very comprehensive and included numerous pictures Todd took while performing the walk through. His stated philosophy is "if I point something out I write it down and take a picture." This is great because there is so much information coming that you need a reference at the end with good documentation to remember it all. In summary, Scott Inspections rocks! We would not hesitate to recommend them to anyone looking for a home inspector.

We hired Scott Home Inspection to perform a pre-purchase home inspection including radon test and sewer scope.

A slight crossing of wires had me arriving 1/2 hour before Luke Griess, the inspector, was to arrive. He arrived a half hour early, about two minutes after I did, so we got started. He He was very professional, and gave me the feeling that *we* were inspecting the property, not just him. He was quite helpful in getting me familiar with each item he placed in the report. He also gave me, where appropriate, advice on replacement or repair, in case we bought the property. His knowledge of everything "house" was impressive. He started by placing the radon detector in the basement, and told the owner about keeping windows shut, etc, and that they'd be back in a few days to get it. Then we started outside together, and then inside (he removed his shoes!) starting at the basement and working up to the attic. His attention to detail bordered on OCD. Of course, I didn't go in the unfloored attic, or crawl into the crawlspace, like he did. The inspection was started at 12 noon, finished in a couple hours, and the PDF report, completely with photographs of every commented item, was in my email the very same evening. The sewer scope and radon test results were available the same day they were performed, likewise. Awesome. Now that we're in the last week of escrow, it looks as though we'll be buying the house, and my honey-do list is about a year long. Thanks a lot, Luke! ;-) Word to the wise, if you want to hate your house, have a professional inspection done. :-)

Contacted Scott Home Inspection after reading reviews on Angie's List. Everything went perfectly. Set up an appointment. Received a confirmation email with the inspectors name. Inspector showed up on time and was courteous, professional, polite and detailed. Couldn't have asked for a better experience. Was promised a report by end of day and that's exactly what I got. Good detail and photos.

First, I will say that doing inspections is tough, as its easy to get blamed for things that have been missed. We purchase a home about every year for either investment or personal reasons and have quite a bit of experience in construction. For this deal, we decided to pay a little more for hopefully better quality, but I'm not sure we got that. I'll explain. While the typical nit-pick list was generated, some pretty big and obvious things were missed. These include: * Large holes in the roof flashing around HVAC coming into the house. We had a roofer come out to repair and he clearly showed us the holes in the flashing. There were actual holes in the flashing that were quite visible once we had a real roof inspection done. * Boiler valves are leaking water constantly causing heat to run non-stop in some zones and will not run in other zones. This was very obvious once we were in the house. It shows that some zones were simply not tested. I understand boilers are more complicated, but I was able to figure out pretty quick there was a problem here. * Dry rot on our deck, leading to a full replacement of the deck. I know there were problems of this in the neighborhood and even mentioned it, but it was missed. I found it simply walking down the stair and a visual inspection with my finger. So again, inspection is a tough gig and its easy to blamed for simple things, but that's kinda the business you decide to go in and these feel like things that should have been noticed. Aaron

The inspector missed a bowed and cracked foundation wall during the inspection of the house that we were considering purchasing. The issue was visible at the time of the inspection but he just missed it. A painter noticed it shortly after we purchased the house. I contacted Scott again and their inspector came back out and documented the problem. The repairs were very expensive, thousands of dollars. However, Scott requires customers to sign a waiver of liability before any services are performed (standard in the industry, I'm sure) and when we contacted them about the inspector's failure to find this basic structural problem during the inspection, they refused to accept any responsibility. All we have received are denials of responsibility through their attorney. We have had no direct contact from the owners. At this point, through the attorney they have offered to refund the fee. It's very frustrating that a company will charge a fee to provide a service that they know customers will rely upon to make a major purchase, but they will take no responsibility for providing a service that is of minimum competence. Structural integrity of the foundation walls should be an element that is first on the list of major items to inspect thoroughly. A bulge and crack on the interior of the finished wall and a crack in the unfinished basement wall should not be overlooked by an inspector who is supposed to be certified in these matters. I understand that anyone can make a mistake. If they had at least been willing to acknowledge their error and work with us after the problem was discovered, I probably would not be writing this review. As it is, I think that both the initial service and their after service business practices are extremely poor. I would not recommend Scott Home Inspections to anyone.

Went well. Todd arrived on time, made his way through the house top to bottom and was available and very willing to answer any and all questions. We had a follow up inquiry that he also responded to quickly a few days later. Super friendly and knowledgable guy.

Alan was very professional and courteous. He arrived early to preform the home inspection. He was very knowledgeable and answered a lot of questions. I would highly recommend this company.

I have to say I was really impressed with the quality of our pre-purchase home inspection today. After hearing a couple of horror stories about our friends inspections we were a bit anxious about the whole process. Todd did a great job with answering all of our questions, providing general advice and maintenance tips all while being friendly and affable. Not only did he show up early but was willing to investigate any little concern we had. I would recommend Scott Home Inspection to anyone!

The entire process was perfect. I had to change addresses, dates, and the type of services I wanted and they helped every step of the way. The customer service and inspection were top notch. I will not only recommend them but I will also look to use their services again in the future if needed.

Great! Inspector Todd arrived on time and was very professional throughout the process. They take pictures and electronic notes while going through the house. Everything is mailed to you at the end including video of sewer scope. Very thorough, would use again.

The inspector arrived on time and was courteous and friendly. Our daughter met him at the property as we live in another state and were unable to travel to attend the inspection. He was very knowledgeable and thorough with checking all major areas of the home. We received a very detailed report later that day outlining potential problems and maintenance issues that need to be corrected prior to purchasing the home. We are real estate agents in another state and we frequently deal with Home Inspectors. Scott Home Inspections provides a very comprehensive report. We are very impressed with their service. The information provided to us has been of great importance as we move forward with the purchase of the home.

He explained everything he found and gave recommendations based on his findings. A report is provided a along with a movie of the camera along the sewer line, so as the homeowner I can see what they were looking at.he explained the differences between structural damage and just upkeep problems.this type of inspection is very important to us, because when we talk to contractors and they say we have a big problem, we actually understand the problem. This will prevent needless work from being done or over-charges.

After gathering more information, we changed our minds about getting a pre inspection of my parents home. Ann Scott was very courteous and understanding even though they were unable to schedule another client in that time slot. Becky

It went great, Luke explained everything to us.

These people are terrific. Scheduling was easy and they were available at our convenience. Once we picked a time, they scheduled with the broker and made all the arrangements. The inspector, Luke Griess, was on time, informative and amazingly thorough. I learned a ton about the new house including maintenance items, how things work, where to find all the shut-offs. He was quick without rushing and answered our millions of questions. We feel very confident that we know the ins and outs of the new property.

Good job... very knowledgeable

They went above and beyond the call of duty, he kept in good contact with me to update me because the builder at that time would not allow home inspection. They came out the very next day after we did our final walk through. Luke Griess was the inspector and he was very thorough, very professional, went through step by step while he was doing the home inspection. He just did an awesome job. He came with his boots on to protect the floor and I think that's very important.

Professional and polite. Great value. Would work with again.

UPDATE 10/01/13: The owner reached out to me and addressed my concerns after seeing this review on Angie's List. He was very professional, understanding, and apologetic. He also offered to refund me the cost of the inspection. He made a concerted effort to hear out what my concerns were and to follow up with me about some ways that they are going to ensure it doesn't happen to others in the future. Very impressed with the way he handled the situation. Although my inspection experience wasn't the best, I'm confident that you will be taken care of when dealing with this company. Professionalism: Great. They were prompt in getting back with me, answering my questions, etc. Punctuality: Perfect. Inspector arrived early and report was delivered same day as expected. Price: Average/Good The inspection: No good. Let me preface by saying that I had their newest employee (Adam) do our inspection. He isn't even ASHI Certified and does not have much actual inspection experience. Before agreeing to hire him I very frankly shared my concerns about his lack of time with them and lack of time in the field. They assured me that he was extremely detailed, competent, one of their best, etc etc. I should have gone with my gut but I did not. Let me list a few of the things that were completely missed or withheld from the report: A fence and gate that is in such bad disrepair that the slats are falling off and it is literally falling over (NO mention of the fence), at least 3-4 gutters that are broken or missing (NO mention), areas of the carport that the wood is missing/broken (NO mention), shower faucets that are not even attached just hanging loose (NO mention). I could go on. Trust me, I have a list, I could go on. Did he check all of the windows? No. Did he check each electrical outlet? No. Did he run the dishwasher? No. These are all things that are standard in my experience with other inspections. Now was everything terrible? No, he did great at the "big" stuff. He was kind. But, what I am looking for in an inspection is everything - the big, the little, and everything in between. If I, as someone who is not a professional, can notice 5-7 important issues that were missed or not noted then what else is missing that I don't know about? I, as a buyer, loose so much bargaining power by not having a full and complete inspection report. Here I am paying over $300 but in the end it costs me much much more in negotiations. I can not and would not recommend them. I did not attempt to get a refund only because I was so so upset. It's taken me a while to even write this review because I was so incredibly disappointed and wanted to write it not out of emotionalism but fact.