Western Pacific contractors

Do not hire this contractor! They were to replace a simple picket fence and did a terrible job. The fence they installed has bowed wood, crooked pickets, uneven boards and huge gaps. The 30 year old fence they removed was much better than the mess I was left with and paid thousands of dollars for. They delayed the project, didn't show up on time, didn't finish on time and used substandard materials. They also charged more than the contracted price and demanded to be paid in cash. The owner Roy demanded more money at the last minute and made threats if he wasn't paid the higher amount. Terrible people!

They do really good work. It was quite amazing, they just got it done.

The pile of pickets he initially supplied turned out to be enough for about 85 feet of fenceline. A week later I contacted him, and the lies began. He promised a dozen times over the next several weeks (I still have the text messages) to come by and complete the terms of the agreement - supply the missing pickets and attach the fence. It took about four months for him finally to admit that he had no intention of supplying the missing pickets. I had long since attached the gate-fence myself, correcting a few problems with his crew's workmanship along the way. If you want a rock-bottom price, don't care overmuch about workmanship, don't mind doing business with someone who will tell you one thing while doing another if it suits him, and if you absolutely refuse to pay until the job is completely done, you may be able to get your money's worth from this crew.

I found Roy very easy to work with and communicate with - making the job very easy to manage. His communication was excellent, each morning he would call to let me know what time he would be arriving and what he was doing at that particular moment (picking up wood supplies). He explained the process in detail and was happy to discuss alternative ideas and explore my suggestions. I am very happy with the fence he has built and have received many compliments in the neighborhood. Roy has also been hired by a few of my neighbors to do their fences and I believe this is testament to his quality of work and value for money. I would not hesitate to recommend him and I wish him all the best with his family business.