Pest management is crucial to the success of your organization. We offer exclusive pest management and prevention programs that protect the health, property and reputations of commercial businesses. Sprague develops and delivers innovative services and technology to create safe, healthy and pest free environments in Washington, Oregon, Idaho, Utah and Colorado.
They were not doing a good job. I cancelled them. I hired them to use on my restaurant, but they aren't doing a good job. They just try to get the money but they don't do a good job. When we had roaches, I called them and they just wanted me to order more services but they don't really talk to me about what exactly happened, so I don't like them too much. They are okay on price. The quality is not good. They didn't really tackle the problem.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$80
Lindsay P.
08/2016
5.0
pest control
+ -1 more
The service person (Jason) was very kind and gave me an honest consultation, looking over several situations carefully. I really appreciated his friendly personality and deep knowledge of the scenarios we were dealing with. Because of this honesty, kindness and the company's good reputation, I am keeping his card and plan on using their services next year. Thank you!
Description of Work: Consultation for bird mites and general insect control.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James S.
07/2015
1.0
pest control
+ -1 more
extermination every 5 or 6 weeks --- it was to be free - there have been so many mishaps with the denver office - telephone service not taking calls, being 'in conference' not returning calls, billing screw ups, the first two technician were very good - but the rest of the service gets an F....Sprague National actually offered a free call this time to make good - and still problems. They admitted to problems with Denver and their phone system etc.et.
Description of Work: extermination every 5 or 6 weeks --.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$95
Response from Sprague Pest Solutions
Sounds like you were dealing with a provider in Colorado. We are Sprague Pest Control in Austin Texas. Would appreciate your removing this negative review. Wrong Company
Francine I.
01/2014
5.0
pest control
+ -1 more
Applied pest control prevention around outside out of house. Spoke with Jeramie about when we inside spraying might be done in the spring. We decided that depending on pest situation, we will discuss later on. Jeramie was very professional and listened to my concerns.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Sprague Pest Solutions
Thank you for the review, [member name removed]! We appreciate it and look forward to seeing you on your next service.
Jan
11/2013
5.0
pest control
+ -1 more
I have been with them for about a year. If we still have spiders, ants or other pests they will come back within a specified time to re-treat for issues. This is really helpful.
Description of Work: I use EnviroPest by Sprague Pest Solutions for inside and outside treatment for preventative spiders and other insects.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Joyce T.
10/2013
3.0
pest control
+ -1 more
It took them a while to get things fixed, and I am not using them anymore. They did the apartment, and then they came back, and the bugs came back, and then I had them on service for a while, and the bugs came back after that, so I went to someone else.
Description of Work: I used Envirotech Pest Solutions. I had a bed bug problem.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$2,000
Response from Sprague Pest Solutions
[removed member name], I am sorry that you had a bad experience with a pest control company but I believe you have the wrong company. We are not able to pull up your name or address and do not do bed bug treatments in apartments. We are Envirotech Pest Solutions, there are similar pest control company names out there so please keep that in mind. Thank you!
Alex S.
08/2013
5.0
pest control
+ -1 more
Very professional and responsive. Very pleasant technician came to our house, brought his own booties to cover up the shoes. Everything was well explained, and even gave good insight on proofing the house against more bugs sneaking in. Its been 4 weeks and no spiders thus far. Would use the service again.
Description of Work: Sprayed to house for spiders, and got rid of a Hornet's nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
John R.
08/2013
5.0
pest control
+ -1 more
Enviropest by Spraugue is the premiere pest solution company in northern Colorado, that serves both Denver and Boulder. In my opinion they are the #1 company. In all my interactions with them they have been completely professional and absolutely thorough with their assessments. I only found two companies that will do anything with pigeons and they are one of them. (I had called the other but he was extremely unprofessional, he may have just been having a bad day.) I can only assume that the people that could not get things going and left a bad review must have called the wrong number. They patched the hole with the materials I requested with no problems.
Description of Work: We had a hole where starlings had entered the house and were nesting. They had left before Enviropest got there but the whole still needed to be patched as I sure something else would have moved in. They also gave me a thorough assessment of the attic and other areas we were concerned about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
Response from Sprague Pest Solutions
Thank you for the review, (removed member name). It was our pleasure to help. Enjoy your summer! EnviroPest by Sprague
Anastasia H.
07/2013
1.0
pest control
+ -1 more
I couldn't get past square one. Will have to find another provider.
Description of Work: Wouldn't give ANY idea of prices. I just wanted a very general idea of cost to treat an average house for spiders. They wouldn't tell me anything about their pricing over the phone. I told her that my time is valuable and I don't have time to have one appointment to just talk about it. I wanted to schedule a treatment right away but will have to keep looking for a company that will tell me their prices and won't waste my time.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
Response from Sprague Pest Solutions
Hi (member name removed), First, I apologize for the negative experience you had when calling our office. That definitely was not our intent. We are trying out a new process to provide prospective customers with a more accurate, personalized recommendation for protecting your home from pests. Many pest companies quote over the phone and the results are mixed, but often, homeowner’s are asked to pay a different amount than what they were quoted. All homes are different so our free estimate, scheduled at a convenient time, is intended to provide you with a price you can count on. If you approve of our recommendation, often service can be completed on that same visit. That said, we value your feedback and would like to try and make things right for you. Please consider contacting me at 303-375-1111 or by email rtreleven@spraguepest.com so I can follow up with you personally. Kind regards, Ross Treleven, Mountain District Manager
Alex S.
02/2013
5.0
pest control
+ -1 more
The technician explained everything he saw, answered all my questions and provided advice. Very friendly. Was a great experience.
Description of Work: Inspected house for entry points for rodents or insects. Setup mouse traps in various locations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Sprague Pest Solutions
Thank you for the review, Customer. It was a pleasure providing service for you. We look forward to seeing you again!
Amber S.
11/2012
5.0
pest control
+ -1 more
Service Tech was very thorough and professional. I was quoted $349 to check for cracks outside of home that rodents could get through and seal those areas, as well as $79 for insect inspection and repellant. First company I have dealt with that didn't charge the amount quoted when they knew it wasn't needed or shouldn't be that high. Service tech looked outside for cracks and didn't find much. He stated he didn't seal the one he found because he felt the treatment he did outside the home was sufficient. Also he was able to check all areas and replace old insect traps with his new ones and did an excellent job with inspection. He was very courteous and took the time to talk with me about the work he performed. He also stated he didn't feel he needed to charge that much because he didn't need to do all that was quoted. We set up a monthly service agreement since he did such a great job and only charged $199 for his visit. Highly Recommend!
Description of Work: Check for rodents and treat areas, check for insects and treated areas both inside and outside of the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
JAMES S.
07/2012
5.0
pest control
+ -1 more
Called EnviroPest and set up an appointment. Dave, the service tech, showed up right on time. He listened carefully to the issues we have been having then looked around the house, both inside and outside. He explained the nature of the bugs and why they were in certain places in larger masses. He then explained what he was going to do, what chemicals were to be used and since we had a cat, when she could visit the targeted areas safely. After he was finished, he told us what he had found in the treated areas, as well as treating other areas that we had not discussed but he saw the opportunity to take care of a potential pest problem. After processing that information, he then gave us tips of what we can do both inside and outside the home to prevent future infestations. The education that Dave gave us, his easy-going manner and his professionalism will have us coming back to EnviroPest. The price was more than what other reviewers paid but was still less than what other exterminators charge for the same job.
Description of Work: Insecticide, both granular and liquid, added to the outside perimeter of our home, as well as select locations inside. This was in response to an earwig and spider problem we have been having this summer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Sprague Pest Solutions
Thank you for the detailed review. We appreciate the comments and look forward to serving you again in the future. I'll make sure Dave is recognized for his service! Carrie Thibodeaux, Director of Client Experience
Jason F.
07/2012
5.0
pest control
+ -1 more
We just moved into our house and found that we had a major wasp problem on the front porch. I found 19 wasp nests on Thursday night and called EnviroPest on Friday morning. They came out on Friday afternoon and I haven't seen a wasp since! Our technician was Eddie and he was phenomenal. Very professional and very knowledgeable. He also treated our basement for spiders after we saw a few black widows. So far it seems those have been contained as well. I highly recommend!
Description of Work: Wasp removal, spider prevention, exterior house perimeter treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Sprague Pest Solutions
Thank you, Member, for the nice review of Eddie's service. We are proud of his work and grateful for the opportunity to serve you. I hope you are enjoying your new home! Kind regards, Carrie Thibodeaux Director of Client Experience
Joyce T.
05/2012
5.0
pest control
+ -1 more
They did very well. They were considerate and prompt. I think all the pests are gone, they are coming back in a few days to check.
Description of Work: They treat my home for bed bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Bruce B.
05/2012
4.0
pest control
+ -1 more
They always call ahead. They do a good job with keeping the pests down. The only down side is it depends on who your tech is. Once in a while you get a tech that does not quite take care of things as well. We have used them at least five years.
Description of Work: They provide me with routine pest care.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Donald H.
05/2012
5.0
pest control
+ -1 more
They were outstanding. They did an inspection, took a look around and let us know there were a few problems inside and outside the house. They come out every other month for us, and we haven't seen any pest since then.
Description of Work: Inside and outside spray for common pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
George C.
04/2012
5.0
animal removal
+ -1 more
Overall, the experience was good. They took care of the problem at what I thought was a reasonable cost. The technician was nice and professional. We haven't had a problem since then!
Description of Work: We had a squirrel problem in our attic, and they took care of that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelley S.
12/2011
5.0
pest control
+ -1 more
They service was thorough and clean. I was really impressed by their service, so I decided to continue to use them for quarterly maintanence, They come out to check and bait traps. I am pleased to say they offer an excellent warranty for their services.
Description of Work: I used EnviroPest for a bat and mouse infestation remediation. They sucked out and replaced the insulation, performed a complete bug and pest scope out, and repaired any damage caused by pests along the perimeter of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mike C.
11/2011
5.0
pest control
+ -1 more
We have been using this company for several years now, on their quarterly $99 maintenance plan. When we purchased a new house we elected to continue using them. They came out for an initial look at the property, surveying interior and exterior for pest activity. They identified specific problems with voles and black widows, and treated all perimeters appropriately. The representative for our area was courteous, prompt, and explained everything he was doing in detail. Our initial start-up fee included a second follow-up visit at two weeks to review the bait stations and activity. We have, and will recommend this company to others who are looking for pest control.
Description of Work: Full initial survey and treatment for insect, spider, and rodent abatement. Work performed in an empty house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$199
Austin S.
11/2011
5.0
pest control
+ -1 more
I have no complaints. They come to my house and do the work.
Description of Work: They did pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JoAnne C.
10/2011
3.0
animal removal, pest control
+ 0 more
We were initially very pleased with Enviropest. Their employee came out, quickly assessed our problem and had a solution. 2 hours later, our house was outfitted with a humane exit for the squirrels that had been spending the night in our walls. The yellow jacket nest was gone, and holes were patched and painted. There was just one problem. Our soffits are not connected, and an animal became trapped in our house. It took me several phone calls, while I was at work, and threats to call the Chamber of Commerce to complain, to get anyone out to help us in a timely fashion, or before the poor animal died. Initially, I had been promised someone would be back the next day, but the next day I was told it would be after the weekend. At the time, we still had 90+ degree days. 3 days in that heat would have killed the animal. In addition to the tortuous death, we would have had to tear down our walls to remove the animal from our home. Finally, someone came out and put an additional exit onto the soffit they had closed, and the animal was able to leave our home. After that, several weeks passed without word from Enviropest. Finally, we called them and asked when they were going to come and finish the job they had started, and remove the exit only gates from our home. When they did come out, they were 2 hours after their appointment window, and made no apologies. The employee, Jeremiah, complained that we had made him come out and correct his work on his day off. This was not my fault. The work should have been done correctly the first time, or Enviropest should have sent someone else out to our home. I will not use this service again. I would recommend that others not use this service. This situation could have been avoided if the employee had not assumed that a 110 year old house would have continuous soffits, and if the company had stuck to their word, instead of reneging the next day. They also should have contacted us to set up a time to remove their gates, instead of waiting for over a month for us to call them. I will not use Enviropest in the future. This was my first experience with a business from Angie's List, so I will be more careful before using a business recommended by Angie's List in the future.
Description of Work: Exit only gate placed. Yellow jacket nest removed. Holes in soffits patched. Additional gate placed to allow trapped animal to leave 2 days later. Removal of exit only gates.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$500
David G.
10/2011
5.0
pest control
+ -1 more
Had 3 estimates, and EnviroPest was most competitive. Other groups wanted to put in monitoring stations and no warrenty. They offered 5 year gaurentee. My only frustration was that I asked the serviceman to put holes in the morter between the brick and the patio, and he instead put it in the patio, which looks bad. I told him this and had to leave before he did this part of the work. I wish I'd overseen all the work so I could have stopped this. This one part looks bad, but now the job is done. Overall, an excellent job, great price, great serviceman and one small negative in the job.
Description of Work: We found we had termites in Colorado. Only the baseboards in the basement were infected, so we caught it early. They dug a trench around home and put in pesticide deep inside and filled dirt over it. About 1/2 of the house has cement around it. Serviceman drilled holes in cement every 3 feet or so and put in pesticide under the cement and covered it up. Also drilled holes in foundation near the infested area and put pesticide in and cement over the holes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Carol N.
10/2011
5.0
pest control
+ -1 more
I’ve used them 3 times and I don’t know if they are gone yet. They are very pleasant to work with. I spent $80 the first time and it was warranted for 30 days or something so the guy has come back 3 times now because it hasn’t been exterminated yet. I wasn’t charged for coming out the second or third time. The man who comes out is very pleasant. He’s a nice guy. They answered the phone quickly and they set up appointments quickly. They didn’t hide the ball of what chemicals they were going to use. Their price seems to be fine. The quality remains to be seen. I still don’t know if they are back. Their responsiveness, punctuality and professionalism are excellent. I would continue to use them in the future.
Description of Work: I used the services of Enviro Pest by Sprague Pest Solutions on the 28th of September for exterminating.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon K.
09/2011
5.0
pest control
+ -1 more
They responded quickly and were very thorough in their investigation and treatment of the problem. Very nice people, and much less expensive than the other services I contacted. Have received 2 follow up calls to make sure everything was all right.
Description of Work: Mouse prevention
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jan M.
07/2011
5.0
pest control
+ -1 more
They are amazing! I called and they came out 4 hours later. The exterminator was very professional and courteous. He took time to explain everything as he did it.
Description of Work: They were hired to perform a preventative spray on both the interior and exterior of my home. I had used them prior to this as well.
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Service Categories
Pest Control,
Animal Removal
FAQ
Sprague Pest Solutions is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sprague Pest Solutions accepts the following forms of payment: Check,MasterCard,Visa
Yes, Sprague Pest Solutions offers free project estimates.
Yes, Sprague Pest Solutions offers eco-friendly accreditations.
Yes, Sprague Pest Solutions offers a 10% senior discount.
Yes, Sprague Pest Solutions offers emergency services.
Yes, Sprague Pest Solutions offers warranties.
Sprague Pest Solutions offers the following services: Pest Control. Interior & Exterior Inspections.