About us
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.25 Reviews
Showing 1-5 of 5 reviews
J S.
07/2017
heating & air conditioning/hvac
+ -1 moreEverything seemed to go fine until we realized that the AC unit was a lemon. The first service call was no problem and we were charged a reasonable fee to fix the unit. However, after more than one call, we signed up for the maintenance service because it was becoming clear that we needed it. Unfortunately, this company never followed through with the maintenance contract and simply chose to ignore call after call. Now the AC unit is no longer under warranty. Ignore your customers long enough and you never need to stand by a warranty. Do not contract with this company if you value customer service or if you want to be sold a product that will last longer than a few years. I don't know why this company would choose to sell Goodman units but then again since a company can make more profit on a cheap product and charge the same, why not? Avoid this company.
Description of Work: Furnace and air conditioner installation
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Katherine L.
02/2013
heating & air conditioning/hvac
+ -1 moreAs a member of AHS, I had to contact them to get my air conditioner fixed. This was in the middle of record heat. They gave me Purcella's name. They were supposed to call me in 24 hours, but three days later, I had to call and leave a message. I explained me need for the air conditioning and my HEPA filter. Still, it was several more days before they returned my call. We set up an appointment, but they were late (without explanation). Every time they said they would be back, they either didn't come or were late. They did not return calls. They didn't do a full assessment and only fixed half the problem at first, so we went back to the late/no show routine. Now, everything is working, but I would not use them again.
Description of Work: This company has me considering dropping AHS
| Rating Category | Rating out of 5 |
|---|
$300
Tonia C.
01/2011
heating & air conditioning/hvac
+ -1 moreJeff gave us a quote on the work that was very reasonable. The installers did exactly what we were told they would do, cleaned up afterward, and there were no extra charges.
Description of Work: They Installed a furnace and hot water tank and were right on time and finished on time. Jeff Purcella always phoned back right away, when I left him a message. Jeff and installers were very easy to work with and I felt were completely trustworthy. They did a much better job of installing the furnace ;than the last company. Both my husband and I would definately use them again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,500
Michael T.
01/2010
heating & air conditioning/hvac
+ -1 moreThe job turned out awesome.
Description of Work: They put in a new HVAC system for us.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$6,200
Debbie W.
06/2005
heating & air conditioning/hvac
+ -1 moreWE CALLED THEM ON A SAT. AND THEY CAME OUT MONDAY AND WORKED ON THE EXTERIOR UNIT. FOUND OUT THAT THE PART HAD TO BE BACKORDERED. AS SOON AS IT CAME IN, THEY WERE BACK OUT AND FIXED IT. THEY DIDN'T CHARGE US FOR A 2ND VISIT OR FOR THE PART. WE HAVE RECOMMENDED THEM TO NEIGHBORS FOR THEIR AIR CONDITIONING SERVICES.
Description of Work: A/C WENT OUT AND PURCELLA (ORIGINAL INSTALLER) CAME OUT AND REPLACED SEVERAL PARTS. WE HAD TO WAIT A FEW DAYS FOR THE RIGHT PART TO COME IN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Contact information
PO Box 471653, Aurora, CO 80017
Service hours
Sunday:
8:00 AM - 4:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Purcella Services Heating & Air Conditioning is currently rated 3.2 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Purcella Services Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Purcella Services Heating & Air Conditioning offers free project estimates.
No, Purcella Services Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Purcella Services Heating & Air Conditioning does not offer a senior discount.
Yes, Purcella Services Heating & Air Conditioning offers emergency services.
Yes, Purcella Services Heating & Air Conditioning offers warranties.
Purcella Services Heating & Air Conditioning offers the following services: Installation, replace, repair of air conditioning.
Contact information
PO Box 471653, Aurora, CO 80017
Service hours
Sunday:
8:00 AM - 4:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM