Grandma's Handyman Service, Inc.

I'm new to Colorado and spent a lot of time researching Angie's List providers. I decided to try Grandma's Handyman service. I called and made an appt. Handyman was punctual and professional. Will definitely use them again. I received a discount as an Angie's List member.

They were very friendly and honest. They helped us cut cost. Their price was fair. They put in more time than they were contracted for, to get the job done right. We are using them again. I would use them in the future.

They did a good job. I feel like they saved me about $370 on this project. They were awesome.

They were efficient, cleaned up after themselves, they were reasonably priced, and showed up when they said they would.

They were very nice and gave me two referrals. They were not able to do the type of work I needed. She was very helpful however.

Grandma was wonderful to work with , and her handyman was very profesional. He arrived on time, hung the wall mirror, perfectly and cleaned up afterwards. I am just so pleased with the results and would recommend Grandma and Michael to friends and family. We are planning future projects and will call Grandma!!!

This is my second experience with Grandma's Handyman. I had the same technician, Mike. He was scheduled to arrive at 9:00 a.m. to begin the work. At 8:55 he pulled up with a hearty smile and handshake. He went over in detail exactly what I wanted him to do. We looked at the sinks I had purchased and the time. I explained that I'd lost a part to the latch for the sliding glass door and had been unable to locate a replacement. As the house is currently vacant and up for sale, I left Mike to finish his work. On my return (he called about half an hour prior to finishing), he went over in detail all the work he had completed and identified a small concern regarding the sink and how it was resolved. He showed me that he had found an old screen in the garage with a latch. He had removed the latch and put it on the sliding glass door that needed one. I also noted that rather than taking time to go to the hardware store, he had improvised a less expensive and very workable solution. I found Mike to be a competent and capable professional handyman. I certainly would use Grandma's agin when I need help in my new home. I am very pleased with this service.

Called to see if we could get an estimate on have a ceiling repaired in our laundry room. Fiberboard tongue and groove tiles had come loose. Had to leave a message. My call was promptly returned. "Grandma" was very friendly & professional, but didn't think it was the kind of work they could do. Offered to send someone out to see if they could even quote it (at no charge if they couldn't - if they could any charge would be applied when I had the work done.) I opted not to possibly waste their time & mine since it wasn't a job they thought they could do. I would definitely call for other types of handy work though. I felt I was treated honestly & respectfully - like a customer!

The job was done efficiently without a mess. With the $15 discount for being a new Angie's list member the price was right!

From first contact to someone actually doing work took about a month. One person showed up but didn't return so they sent another person out. This person noticed our electrical plugs were dangerous and told us it was more important we fix the electrical than the other stuff on our 'handyman list.' He came in the following week and did the work. Then he left the power off and said he wouldn't turn it back on until we replaced a certain cord on this filter we have. Even though all of us were aware we were not to plug in or use the filter until it was fixed. I appreciate his concern but we are adults and his choice to keep the power off interfered with the services we perform at our business. I had to call his boss to get him to turn on the power. He returned and turned on the power for no charge. I could only trust that they were telling me the truth about the electrical being dangerous, I believe it was true. But the whole process of getting a person there to actually work took way too many phone calls and way too long. And what struck me as strange was when I asked if I should report this to the fire inspector the owner of this company said it would only cause me more trouble than it's worth. That may be true but I don't know it just left me uncomfortable. Because every year a fire inspector comes in and in 5 years has never mentioned the electrical plugs as dangerous. But better safe than sorry, so I put out the money to get them fixed. But we still haven't fixed the items on our original 'handyman list.' I won't use them again mostly because of how long it took to get the work started and the cost, at $120.00 an hour I believe I can find another handyman that would do a great job and be willing to do the work for 1/2 of that price.

Rapid reply to initial phone call and was able to schedule work to be done within a couple of days. Worker showed up on time and was very professional in his workmanship and service. Work was done completely to my satisfaction. Great company and will use again when need arises

He just knew what he was doing. He was good and I didn't have to worry.

Grandma's Handyman Service's technician, Michael Pitts, made the intitial inspection and I had the proposal via email a few days later. We selected Grandma's for the job because not only did they propose the best price, but the people I dealt with were all knowedgeable and very friendly, and no one tried to "B.S." us the way many contractors do. We scheduled the job for the following week. Michael did an outstaning job, getting the 2 doors installed in one day, and consulted with us first when any unforeseen developments occurred (which almost always happens when home improvements are being done). In summary, we are extremely pleased with Grandma's Handyman Service & will not hesitate to call them again.

I found them to be very expensive as they were charging the same hourly rate as an electrician, so I went with someone else.

The people that answer the phone were very nice set up a time for an estimate. They had asked if I wanted their handy man to come ready to work and I said yes but I wanted an estimate first (thank goodness I got an estimate before he did any work). He arrived 30 minutes late after he went to my home address first (which is the billing address) and I was waiting for him at our rental property (which is the address I told them I would be at). He arrived and looked at the work to be done. I had 3 holes in the drywall (one was 13"x16" from a plumber repair, the other two were the size of a door knob and then a small crack in the ceiling) that needed repair and some other misc. items such as a door jam that needed work because it was not level. I had him give me 2 separate bids 1 for drywall and another for the misc. stuff. My first concern was that his idea to fix the door was to just drop the catch for the handle and deadbolt instead of squaring the door up like it should be. I told him I could have just done that and to forget about that then. He made a list of what I had asked him to do including the drywall and said he would have to go home and figure it out. I was a lilttle surprised because I assumed that he would perform the work that day. I said that was fine and then he called me later with the estimate. I had told him that my time was limited and that is why I called him to help out. I was told that their price was $70 an hour plus $5 fuel charge. I had not quams about that and I had expected to pay less than $500 for the drywall and the other small stuff. So when he called back he gave me an estimate of $840 for the drywall and $300 for the other small stuff. Ok I get the $300 for the small stuff that is fine but $840 for the drywall repair!!! he must have thought I specified gold plated!! I told him on the phone that I was surprised with his price for the drywall, and clarified it will take you over 10 hours to do this? and he replied yes. So I passed on using his service and called other handyman services who quoted me $200-$400 for the same job. I thought ok this drywall stuff must be pretty tough, got on the computer looked at some video, went to Lowes and spent $40 on ALL the supplied I needed including drywall, 8"knife, putty knife, 12"knife, tub, texture spray, drywall joint compound, etc and tried my luck. It took me 2.5 hours and it actually looks really good. The biggest patch actually came out the best. So my advice is stay away from this company for drywall they use the gold plated stuff!!

The work was very satisfactory. The man who came out was very nice and prompt.

They were great. I would use their services again in the future.

Ed did a fantastic job - this is the 2nd time I've used Grandma's services and I will be calling again and recommending their services - thanks!

Ed arrived on time, assessed the work, began to install the door, worked the door to fit into the jam, installed the door, installed the hardware, finished the door. Began on the windows, installed the curtain rods, hung the sheers, was concerned and detail oriented, asked me where I wanted the rods to hang and was knowledgeable about the job and personal particulars, put only the holes necessary in the 100 year old hardwood window work and didn't unnecessarily damage any of the wood surrounding the windows. He installed three window treatments in very quick time. He's a champ. Very courteous, non-intrusive and seemingly sensitive to the fact that time is money, working expeditiously and professionally. He had the necessary tools and go to work quickly. The only bad thing that happened that I hope he didn't have a problem with was that he got a ticket for parking on the side of the street that the street cleaners came on that day and since I am new to the area, new to Denver, new to living back in the States, I wasn't able to warn him for it and he got a ticket. The sign is a little hidden as well, up past the neighbor's house.

The company seemed okay. The person that did the work was an older man and I think it was a lot of work to do for one guy. The work was okay but not great, so I probably won?t use them again. This guy was trying hard and everything but the drywall looks like someone repaired it and he was unable to solve my problems.

Michael bought the lumber and hardware and immediately got to works. By the afternoon he had completed both fences and they were perfect! They are tall enough to keep the dogs from jumping over them, they matched the side fence perfectly, and they were cut on the bottom to match the grading of the ground so that the dogs couldn't fit under the gates. I am thrilled with the gates and feel that the cost was very fair. I have had Michael work for me before and his work is always outstanding. He really pays attention to the needs of the client.

Great experience, arrived on time. Had lots of great suggestions which saved me money in time and materials.

The handyman that came to my daughter's condo, while I was in town helping her, came without the tools to do the jobs that I had requested. He had no masking tape to tape off where he was painting. I had to go to the store and buy it. I also had to go and buy the stuff to hang the mirrors. I had purchased the paint and stain for the door and door frame, but he was not sure how to apply it. He did not sand the door (had no sand paper), thus my door is not smooth. He was not able to install the ceiling fan. After opening the box he said he did not feel comfortable installing it. This service states that they send handymen out that can do the job. This was on my list and the person they sent me seemed very nervous about everything he did do. In fact he acted so nervous that I called Grandma's before he even got started on the first job. There response was that they would not send out anyone who could not do all the jobs. I called Grandma's after he left and tried to discuss my experience with their service. She gave me excuses for what he did and said she wanted to talk to the handyman. She told me she would call me back, I never heard back from her. I never got a chance to tell her that the fan had not even been installed.

Its one of those where I had to get up on the roof and at my age and nobody around; so I didn?t want to take the chance. It was well worth the price. Actually they had to postpone an extra day but that was fine. They arranged everything beautifully and the guy was out on time. Everything happened quickly and effectively.

We admire Grandma's for not charging us since they handyman could not do what we requested. For this reason we may call them again for handyman services. Our only concern is how they match their workers up with the request. When we originally called Grandmas's we were VERY specific about what needed to be done and that we had the parts that needed to be installed. The handyman they sent was new to Grnadmas's. I wonder if Grandmas's knew if he could do what we so clearly told them needed to be done.