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Elite Carpet Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We are a growing family business, currently employing five family members. We have 15 years’ experience providing residential and commercial cleaning services in the Denver area. We started in 1998 as "Expert Glass Cleaning," and have recently reorganized to focus on our carpet cleaning services. Because we want to be personally available to you at all times, we do not use sub-contractors. We want all your experiences with us to be positive and satisfying, so we give every customer our Five-Star Guarantee: 1. Our dual cleaning process produces amazing results that you will love. Sometimes a spot just won’t give up, but neither do we. If a spot returns within 10 days of our cleaning, just call and we will come treat it.* 2. When our service is completed, we will leave a free bottle of spot remover to prepare you for those unavoidable spots and spills that occur immediately after a carpet is cleaned. Within the first 30 days of our cleaning, if you are unable to remove any new spots using your spot remover, just call and we will return and clean it at no cost to you.* 3. We offer a unique warranty to our customers. With the purchase of Scotchgard® application you will receive, at no cost to you, a warranty document from Scotchgard® for the protected areas of your carpet. This warranty protects you for one full year after our carpet cleaning. If your free spotter will not remove any new spots or spills, simply call us and we will come treat the area free of charge. No service charge, no fees, just clean carpet. 4. You will be 100% satisfied with our service. From the first contact to the last, we will be prompt, friendly, and reasonable. We have an on-going educational program to keep abreast of the latest in cleaning supplies and technology, and our goal is to give you the most efficient, effective cleaning possible. 5. You will never have a scary encounter. Every time you call, a smiling, courteous, uniformed IICRC-licensed cleaning technician will arrive on time, and treat you, your family, and your home with respect. *For pet spots, the area will be inspected to check for re-soiling, because pets are notorious for failing to report such incidents. New pet spots are not covered under this warranty, as they require extensive treatment for effective removal. We will perform a full inspection prior to each cleaning and discuss your service options. Then we will provide you a written proposal detailing the services you have selected and the cost. We accept cash, checks and credit cards. Payment is due when the cleaning is complete.

Business highlights

26 years of trusted experience

Services we offer

Please visit our website for a Free Instant Quote. We offer residential and commercial carpet cleaning, restoration, re-stretching, repair and deodorization services. We also clean upholstery, Some area rugs, automobile and RV interiors.

Services we don't offer

Sorry we do not clean draperies.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.072 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 72 reviews

DAVID H.
05/2019
5.0
carpet cleaners
  + -1 more
Can't say enough wonderful things about these folks. My carpet is really, really, old and bad and bare in spots and just nasty. But, I'm not up to replacing it right now - too much hassle. They do a really excellent job every time getting it as good as it can get. They work really hard, communicate well, are very professional and informative. They are very reasonably priced. They go above and beyond. They have been here three times now and will be my only go-to carpet cleaners until I am up to getting hard wood floors in here :)
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Melissa R.
07/2017
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Very thorough job on the sofa! Underside of cushions and sides of each section cleaned and vacuumed. Lots of dog hair and grime from dogs rubbing against edge of couch all gone. Area rug was severely stained so they referred me to an area rug specialist in Denver instead. Appreciate the honesty of the limitations of Elite's services that they did not try to do something that wouldn't turn out well
Description of Work: Remove dog urine stains from tufted wool area rug and clean large sectional fabric sofa with corduroy type fabric

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kyle M.
05/2017
5.0
carpet cleaners, carpet installation
  + 0 more
The team at Elite was very professional, organized, on time, and great communicators. They worked very efficiently, did a great job, and were very respectful of our time and space. I would definitely hire them again.
Description of Work: Carpet repair, re-stretching and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Randy L.
04/2017
5.0
carpet cleaners
  + -1 more
Elite is fantastic. I already recommended them to a friend. Their estimate was within a few dollars (in my favor) of the actual price. They were professional, punctual, courteous, and generally great.
Description of Work: Cleaned 2500 sq Ft of carpet at my daughter's home that had suffered neglect (and three toddlers). Did stairs, halls, spot treated, and deep cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

KATHLEEN H.
03/2017
5.0
carpet cleaners
  + -1 more
They were wonderful. I thought they were more expensive then other people I have used but the quality of the cleaning was excellent. I remember they wore shoe wrappers. It was a gentleman and his wife. They were extremely polite. They were able to get the pet spots out. I really like the company but they are more expensive. After I called I only had to wait a few days for them to come out. They were on time. Very professional.
Description of Work: Cleaned carpet in the entire house and the steps down to the basement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Laura W.
12/2016
5.0
oriental rug cleaning
  + -1 more
Excellent! Elite Carpet Cleaning exceeded my expectations. Owner Jeff has excellent communication skills. Carpet was picked up with a few days and return in brand new condition 7 days later. I would recommend them to do any carpet cleaning in the future.
Description of Work: In-Plant Area Rug Cleaning for our Oriental Rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Maria F.
11/2016
5.0
carpet installation
  + -1 more
The service was excellent! Great customer service. They really make sure that you are completely satisfied with the work!
Description of Work: They came to clean the carpet in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gordon Z.
10/2016
5.0
carpet cleaners
  + -1 more
They cleaned all the carpets and left everything is good order.
Description of Work: Carpet cleaning throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob S.
08/2016
5.0
carpet installation
  + -1 more
Troy and his wife were awesome. Very professional and very honest. We need to have more work done on our upstairs carpet due incorrect installation and we call Troy for the work. I HIGHLY recommend Elite Carpet. So nice to do business with honest and sincere people.
Description of Work: Reinstall carpet after hot water heater broke and soaked the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melynda B.
08/2016
5.0
carpet cleaners, carpet installation
  + 0 more
It went great! My family bought a house, we were ready to move in but discovered that when all the air freshener scent was gone the house had a terrible odor. The previous owner had dogs, and was a smoker. There was also an old water leak in the basement that had leaked into some of the finished area. The area had been wet for a long time and under the carpet it was very moldy. I wanted the house cleaned before we moved in so I called Elite and they came out. They inspected the carpet and showed me, with the use of a light that reflects urine crystals, that there were a lot of pet stains in the carpet. We have small children and want to feel good about them playing on the floor in the house. It was obvious that the carpet was very dirty and the main source of the foul odor. They also showed me some of the carpet pad, the urine had not penetrated to the pad so they said that did not need to be replaced. Jeff and Troy then went to work, they started upstairs in the bedrooms. They cleaned all the pet spots, re-stretched the carpet in one of the bedrooms, it looked terrible before they fixed it, and did a few small repairs. After they cleaned it I was shocked to discover that my new home actually has white carpet, not beige. Next they did the basement. My husband repaired the leaking pipe, then Elite cleaned up the mess the leak had left behind. They removed the moldy tack strip and carpet pad. Then they sprayed all the mold with a disinfectant to kill the mold. They did this from the source of the leak, which was near the ceiling, down to the floor. They let it dry out, then they put in new tack strip and carpet pad, and re-stretched the carpet. When that was finished they treated the pet spots and cleaned the carpet. That carpet is actually white too! It looks great, and it is soft. Best of all the foul odor of urine is all gone. I had them scotch-guard too, I want the carpet to stay white.The former owner was also a smoker, we are non-smokers and do not like the odor the smoke left behind. We washed the walls but the smell of smoke persisted. We have popcorn ceilings so we can't wash those. I spoke with Jeff of Elite again. He suggested thermo fogging. He explained that the fog is tiny particles the same size as the cigarette smoke, it will penetrate the same places the smoke did and neutralize the odor. I had them fog the ceilings. It worked, now my house doesn't need an air freshener to smell good. The odors of smoke and urine are all gone. They did a great job, I will definitely use them again.
Description of Work: Cleaned 50+ pet stains, dried a moldy water leak, replaced the tack strip where the leak was, sanitized the wall and floor where the leak was, replaced carpet pad that was moldy, re-stretched carpet, cleaned carpet, scotch guarded the carpet, and thermo fogged the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$935

George B.
08/2016
5.0
carpet installation
  + -1 more
Greatest service! On time and confirmed the appointment via text the night before! They were neat, detailed, confirmed that I was satisfied with work. Price was very fair for 2 men x 3 hours work. I'll be getting a quote from them to have my entire house cleaned by end of 2014!
Description of Work: Cut carpet and padding to butt to the newly installed treads and risers on staircase. Staple and add tack strips as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

lorna P.
08/2016
5.0
carpet cleaners, carpet installation
  + 0 more
Meticulous, Profession, Reliable is their mission statement and they are true to that statement. They repaired the carpet, moved all the big furniture and applied scotch guard. They are a family business and treated my home as if it were their own. They took the time needed and produced a quality outcome. I found them on Angie's list based upon their performance rating and they performed accordingly. They stretched carpet that had begun to "bunch up" and did an expert job. They are a great service and so nice to work with!
Description of Work: Elite carpet cleaning cleaned and repaired carpet. They removed 'Bubbles" in the carpet like true experts. They cleaned 3,000+ square feet of carpeting and it looks like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Patricia M.
08/2016
5.0
carpet cleaners, carpet installation
  + 0 more
I can't say enough good things about this company - arrived on time, very professional and quick, cost was less than expected and everything was left spotless. I would definitely recommend this company to anyone needing carpeting work.
Description of Work: Fixed 4 sections of my carpeting where the carpet had pulled away from a tile transition due to poor padding. They replaced the padding and retacked the sections so they look perfect again. They also cut out and replaced a section of carpeting that had been ruined by cat pee. That section looks like new and the surrounding carpeting was cleaned too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Anne C.
06/2016
5.0
carpet cleaners, carpet installation
  + 0 more
Several months ago I contacted Elite Carpet Cleaning & Restoration for carpet cleaning (and some repair work) when it seemed that my bathroom/bedroom remodel was nearing an end. Unfortunately, the contractor disappeared leaving work unfinished which meant several weeks of searching before I found the right person to finish the job. The original contractor put down an adhesive carpet cover to protect the heavy foot traffic areas; from the time it was first put down to today when it was removed [by Elite Carpet] was well over 6 months. I felt certain the carpet would be in less than good condition from having the adhesive cover walked on over & over and the adhesive being pushed into the carpet fibers each time. When Jeff came over to give me an estimate I told him I was afraid to pull up the plastic for fear of really damaging the carpet, and he assured me he would take care of removing it. I also had a few holes in my carpet from my cat, and Jeff explained he would be able to bond those holes very easily (I just happened to have extra carpet for him to use for that purpose, but an extra piece of carpet is not needed according to the website). I can honestly say there are no words to express my appreciation for job VERY WELL done. Not only is the carpet spotless, it looks better than it ever has! The areas which were under the adhesive carpet cover are like brand new, and the holes were all repaired to the point where I cannot see a beginning or an end of the bonded carpet. The few pieces of furniture I had pushed to one side in order to give them more room to clean in various rooms were put up on little square risers so the feet of the furniture would not come in contact with the cleaning agents. Additionally, they left a bottle of spot & stain remover (another nice surprise). Jeff & his son arrived right on time after having sent me a text letting me know they were en route and a similar text when the work was completed. Jeff is, without a doubt, one of the most professional people I have ever encountered. His polite and positive phone greeting, his consideration for the customer's time / schedule, his punctuality (for both the initial visit to give me a quote and today's appointment), and the absolute neatness and cleanliness of his work all seem to barely begin to describe what a pleasure it was to work with Elite Carpet Cleaning & Restoration. If you are in need of carpet cleaning and/or carpet repair as I was, then I would wholeheartedly suggest you look no further than Elite Carpet Cleaning & Restoration. I will positively use this company again for as long as I have carpet. Thank you!!
Description of Work: 1) Repaired holes in the carpet (ranging from the size of a dime to a quarter) which were made by my cat. 2) Cleaned the carpet which had been under plastic for months due to a renovation as well as the carpet which was not under the plastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Joseph S.
04/2016
5.0
carpet installation
  + -1 more
The repair went fantastic. The associates were in constant contact with us until the date of service. The called the day of service and requested an earlier time. The repair took about 45 minutes and they were quiet, thorough, clean, respectful, and accommodating. Upon leaving, they made sure the area was clean and the repair was satisfactory. I would highly recommend and trust this company and the team of associates they have working for them. Job Well Done.
Description of Work: Elite had repaired our carpet where the carpet meets our kitchen wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathleen S.
02/2016
5.0
carpet installation
  + -1 more
These two workers were absolutely wonderful. Moved furniture, put it all back when done. Vacuumed after they were done, and the carpet looked like new even though they only stretched out the lumps.
Description of Work: Stretched out wrinkles in carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Scot S.
12/2015
5.0
carpet installation
  + -1 more
Elite Carpet Cleaning & Restoration was able to re-stretch my carpet and also did a super job re-attaching it. This was after I had pulled up a lot of the carpet for concrete repair. I honestly had no idea what to expect, but was extremely happy with the results. I'm happy to recommend Elite Carpet Cleaning & Restoration and plan on using them again as needed.
Description of Work: Re-stretched carpet and replaced several tack strips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Scot S.
12/2015
5.0
carpet installation
  + -1 more
Re-stretched carpet and replaced several tack strips. ?
Description of Work: Elite Carpet Cleaning & Restoration was able to re-stretch my carpet and also did a super job re-attaching it. ?This was?after I had pulled up a lot of the carpet?for concrete repair. ?I honestly had no idea what to expect, but was extremely happy with the results. ?I'm happy to recommend??Elite Carpet Cleaning & Restoration and plan on using them again as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lydia D.
11/2015
5.0
carpet cleaners
  + -1 more
Jeff and his crew cleaned all the carpets and vinyl flooring in the house as well as cleaning upholstered furniture in the living room and steam cleaning the tile in the master bath shower.
Description of Work: They were thorough and professional. They worked quickly and efficiently, cleaning everything as agreed and left the whole house looking great. They even left me extra booties so people looking to buy the house could cover their shoes so as to not track in dirt on the newly cleaned floors. Great work all the way around. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Debbie H.
11/2015
5.0
carpet installation
  + -1 more
They did an excellent job of stretching our carpet and went above and beyond what we expected.
Description of Work: Stretched my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

je M.
08/2015
5.0
carpet installation
  + -1 more
They arrived on time, did a final evaluation of what was to be done, set up guards to protect corners, etc, and started working. They were very thorough and professional and performed the best carpet cleaning we've ever gotten. I've had a spot in one room that has been there through two other cleaning jobs and I assumed it was a stain that couldn't be removed; I didn't even mention it for this job. When everything was done, to my delight that stain was gone! We'd also had carpeting stretched before by another company and the way it was done the carpeting looked puckered around the door jamb. Elite did it the right way and it looks great! Also, the two places where the carpeting was replaced are hard to see unless you know where to look (and our carpeting is 17 years old). It took the full morning to get everything done and when they left I truly felt like I got my monies worth. I will definitely use them again and will recommend them to anyone who's looking for a carpet cleaner!
Description of Work: Cleaned the carpets though out the house. Repaired/replaced carpeting in two places where the carpet had been bleached out. Stretched the carpeting in one room and in in a larger closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Matthew A.
08/2015
5.0
carpet installation, carpet cleaners
  + 0 more
If there were a score higher than A+, I'd give it to Elite. What a great vendor! Punctual to the minute, the team did an exceptional job in repairing a basement section of carpet, re-stretching and cleaning it too. Very professional in interactions -- simply great treatment. I intend to use Elite exclusively in the future and will pass the word to my neighbors. Customer for life! Thank you!
Description of Work: Elite repaired tears in the carpet, re-stretched it and cleaned it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Karen C.
08/2015
5.0
carpet installation
  + -1 more
Wonderful! Very flexible in scheduling the appointment. Estimated the work would take 4 hrs. Actually, 5 hrs. were needed, and I was not charged any extra. Quality of work was great, and Jeff and his assistant were very courteous. Both were very helpful with answering questions that I had. My carpet now looks good as new!
Description of Work: Carpet stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432

Elizabeth B.
07/2015
5.0
carpet cleaners
  + -1 more
The pair from Elite came on time and they gave an accurate estimate of the cost and time needed to clean the carpets. The carpets were very dirty as the previous owners of the house did not clean them when they left. The price was very reasonable and the cleaners from Elite were very professional. My mother was amazed at the grime and dirt they were able to remove. They even gave her a bottle of spot remover as part of her package. She would definitely use this wonderful company again!
Description of Work: They did a full house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Douglas B.
06/2015
5.0
carpet cleaners
  + -1 more
They were very professional. They showed up on time. The quality of the job exceeded expectations.
Description of Work: They cleaned the carpet in the bedrooms and did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
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Contact information

14000 E Linvale Pl, Aurora, CO 80014

http://www.myeliteguarantee.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Elite Carpet Cleaning & Restoration is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Elite Carpet Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Elite Carpet Cleaning & Restoration offers free project estimates.
Yes, Elite Carpet Cleaning & Restoration offers eco-friendly accreditations.
No, Elite Carpet Cleaning & Restoration does not offer a senior discount.
No, Elite Carpet Cleaning & Restoration does not offer emergency services.
Yes, Elite Carpet Cleaning & Restoration offers warranties.
Elite Carpet Cleaning & Restoration offers the following services: Please visit our website for a Free Instant Quote. We offer residential and commercial carpet cleaning, restoration, re-stretching, repair and deodorization services. We also clean upholstery, Some area rugs, automobile and RV interiors.
Sorry we do not clean draperies.

Contact information

14000 E Linvale Pl, Aurora, CO 80014

http://www.myeliteguarantee.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM