Dryer Vent Wizard of Aurora

The service tech was very friendly and professional. He did an amazing job because he went above and beyond what the voucher was for. He not only cleaned the dryer vent, but also vacuumed the floor around the washer and dryer and cleaned the lint stuck to my units making them sparkly clean. i will definitely use them in the future.

It went great. I think the guy was very competent and did not over charge me, which I appreciate. He let me know what the issue was before fixing it. He also recommended that I get my dryer vent line cleaned out as well as recommended a company to do this for me. He took care of my problem and I did not feel like I was being taken advantage of.

I received an appointment within a few days. He arrived on time quickly went to work. I had several years of build up so it took longer than he expected. You should have your dryer vent cleaned annually. He offered some good suggestions to decrease buildup and increase efficiency so I replaced a few items. He was courteous, professional and focused on doing a good job.

Jason arrived on time and was very thorough. He cleaned the dryer and vents quickly and thoroughly. He even returned the next day to clean the hard to reach vents as the dryer was better but not enough after the first assessment.. I was impressed by his knowledge and attention to detail. I was also impressed that he returned the next day when the dryer wasn't quite where it needed to be, without charging more. My house has vents that have severe angles and are hard to reach, hence the second visit. The fact he came back for a second visit is a testament to his professionalism and his company's. I would use them again in a heartbeat.

Neill arrived on time and was very professional. The job was difficult because of the length of the duct work. Neill needed to replace about 12 feet of duct work because of a crimp in the duct which added another $200 to the bill that was not expected. Otherwise, the work went as expected.

We really appreciated the service this company provided and have already spoken about is company to others! A few days after the repair we noticed that on occasion the dryer needed to be restated to completely dry the load and he offered to return at no extra charge to recheck the dryer. I especially appreciated that he cleaned up after he completed his work!! few repair/techs seem inclined to do that! He was great!!! We even sent him a starbucks gift card as a token of our appreciation! Sharon Turner

He was early and performed work in timely manner - was very courteous and professional - very good experience. Also cleaned up afterward very nicely.

Above & beyond what was expected. Very friendly service tech. Great experience !!!

Nail was on time, friendly meat. He thoroughly checked dryer and discussed vent was okay. But we chose to get it cleaned this way. He cleaned up thoroughly and everything is working great.

I initially called about getting my dryer vent cleaned. When they examined it, they told me that they could not use their high-speed brushes on the coiled vent house because it would tear it up. They told me that the current standard is rigid or semi-rigid piping. They sent someone to give me an estimate. In the end, the amount I paid was about $100 less than the estimate because they did not need to replace the external vent on the roof. The work was carried out expeditiously and any resulting mess was cleaned up before they left. They found that my old coiled vent hose had split, resulting in the deposition of a lot of lint inside the wall--which could present a fire hazard.

My wife and I recently moved into a new home and quickly began to have problems drying our clothes. It was apparent that there was a larger issue than just a broken clothes dryer, due to the sauna which was our laundry room during a drying cycle. We received a coupon in the mail for a $10 discount on a dryer vent inspection (coincidence I guess?), and I called the next day. Richard Johnston (owner/operator) was very willing to work with my schedule and was able to come to our home within a week. He inspected the dryer and the vent connection in the laundry room before climbing into the attic to inspect the connection there as well. Everything looked good, so he climbed up onto the roof. I have to give him credit for getting all the way up there, as it is a long way up (or down depending on your perspective) and not easy to get to even with a good extension ladder. You have to literally climb onto the roof of the front porch, pull the ladder up on top of the porch roof, reset the ladder on the roof, and climb from there up to one of the highest peaks of the 2nd story roof. He was able to quickly find where the roof vent was clogged; the home builder had failed to remove a mesh screen from the vent which had gotten jam-packed with lint. The air flow was 0 mph before he cleaned the vent and 13 mph afterwards, which he said was still a little low but should still work okay. For the service and especially the effort of getting all the way up on our roof, I was more than happy to pay him $154.