Security Plumbing & Heating has been in bussiness for more than 30 years. We have 10 service trucks and offer 24 hr service seven days a week for both commercial and residental customers.
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
FULL-SERVICE PLUMBING; SEWER & DRAIN CLEANING, WATER HEATER REPAIR AND INSTALLATION, BACKFLOW INSTALLATION AND CERTIFICATION, AUTOMATIC WATER SHUT-OFF DEVICES, AUTOMATIC GAS SHUT-OFF DEVICES, WATER AND GAS PIPING, KITCHEN AND BATH FIXTURES, DESIGN BUILD SERVICES, RETROFIT AND INSTALLATION, VIDEO PIPE INSPECTION, GAS LINE INSTALLATION AND REPAIR , HYDRONIC HEAT.
Dave called to let me know that he was on his way, and when he showed up, I described the problem and he immediately knew what the cause was - crud dislodged from the pipes and little bits of extra dirt stuck in all the plumbing fixtures I had used. (Just FYI, you should flush your outside tap first after being reconnected - I didn't know that.) He was here for over an hour, showing me how to disassemble all my faucets and toilet fill valves (which are a real pain), reassembled them, and tested to make sure they were all back up to pressure. He happily educated me on things I should know. I'd definitely call them again and ask for Dave.
Description of Work: I had some water pressure problems throughout my house after being connected to a new water main. I called the city, and they contracted Security to come to my house. It wasn't an emergency, so the plumber, Dave, came the next day. I didn't have to pay for his services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mont M.
03/2017
4.0
plumbing
+ -1 more
They have always been very responsive. They are always able to get somebody to help us out and take care of our issues when we have plumbing needs. They do a good job.
Description of Work: They replaced a garbage disposal in a rental unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Sandra C.
01/2014
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
when the Security bill came, it was for $95. The trip charge was $40 and what the other $55 was for I have no idea. I paid the $40 and told them where to put the other $55.
Description of Work: I had used Security Plumbing and Heating a few times prior to the last visit and had been happy with their service. The last time I called them because my furnace pilot light had gone out and I could not get it switched back on. When the service person came out, he lit the pilot light and then gave me several minutes sales pitch on why I needed a new furnace. The furnace was 16 years old at the time. He said he could fix me up with a new furnace for $3,500. I did not feel I could afford that expense at the time so I contacted a realtor friend who referred me to another repairman who was able to replace the motor and a few other parts for around $500 and a year later the furnace is still working beautifully. In addition to being focused on selling me a furnace I did not need,
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$40
STEVE M.
09/2011
1.0
plumbing
+ -1 more
This company did work for my elderly parents. They did not provide an estimate prior to work, and AFTER the work was complete my parents owed $483. My mother was able to wrangle a 10% discount out of them, but that was about it. Do yourself a favor, do not do business with this company, especially if you are elderly. They will take advantage of you. The sad bit is that in the past, this company seems to have been pretty good. Dependable, and reasonable, and they have been available at goofy hours. BUT ... I suspect that something has changed internally. When I complained to the "service manager" all he said was, "well, ya gotta do what ya gotta do..."
Description of Work: Replacement of ground level bathroom faucet.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$434.7
Response from SECURITY PLUMBING & HEATING INC
Unfortunately, there is more to the service call then what the member was informed of. We never start without an agreed price unless one wants to pay by the hour. His parents were given a price prior to the work being done, they agreed to the work and signed our work order. Most customers have an unrealistic idea of what plumber work costs, so they were surpised by the cost, but they were happy with the work and the warranty we provide. The member found out about the cost from his parents and the member thought the price was too high and contacted our office. We explained what goes into the price of our work and explained to him that the price was provided prior to the work being completed. It was a fair price for the product, service and warranty provided. We understand the frustration with the costs today and try to be as competitive as possable
ETHEL S.
03/2008
5.0
drain cleaning
+ -1 more
It went very well. Dennis cleaned out the drain and made sure when the washer drained it would not bubble up into the floor as it was doing.
Description of Work: Cleaned floor drain where washer drains into.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
ENZO C.
03/2008
2.0
plumbing
+ -1 more
The technician arrived on time, explained the costing system, looked over the work required, and shocked us with the company's cost estimate. He apologized for the high cost estimate and tried to explain why it was so high. We chatted about live for a while and then decided not to have the work done. We paid for his " visit ".
Description of Work: Requested estimate on replacing our kitchen and laundry room faucets, and replacing tub/shower faucet stems and spout.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$50
Response from SECURITY PLUMBING & HEATING INC
The member paid for our dispatch fee, as disclosed over the phone when the appointment was made. Therefore the claim he paid too much for our service is untrue.
Linda M.
12/2007
5.0
drain cleaning, sewer cleaning
+ 0 more
They sent someone out within an hour of our calling them, even though this was not an emergency call. When the service rep got here and saw that it would take two people to wrestle the equipment down the stairs without scratching up the walls, a second rep was on-site within 30 minutes! They ran the snake twice to make sure it was all cleared out, cleaned up after themselves, and were gone within an hour or so. They did scuff up some paint and so forth due to the narrow access, but they took $50 off the bill (without my asking) to cover the damages. Great work and professional service!
Description of Work: Cleaned partial stoppage in sewer line.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert P.
08/2007
5.0
drain cleaning
+ -1 more
Excellent service. Very professional and knowledgeable; technician Dennis was experienced and great to work with.
Description of Work: Unblocked and cleared sewer line, diagnosed problem with scope, recommended another company to repair line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ERIKA Y.
02/2007
5.0
sewer cleaning
+ -1 more
They were very good.
Description of Work: They cleaned our sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ENZO C.
12/2006
5.0
sewer cleaning
+ -1 more
All seemed to go well, no apparent problems.
Description of Work: Snaked out the sewer drain to remove waste toilet "stuff" then flushed out drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
11/2006
2.0
plumbing
+ -1 more
They charged me a diagnostic fee of $40 on the bill and it was very obvious what was wrong, so I'm not sure why they charged me a diagnostic fee. I also asked for a quote to install a faucet I already had, and they quoted me $315. I did not have them do that work because I found someone to install it for $35 and $315 seemed awfully high. The quality of work seems fine, but the pricing was excessive.
Description of Work: Repaired leak under sink (drain line).
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$384
THOMAS H.
11/2006
5.0
drain cleaning
+ -1 more
We called the day after Thanksgiving for them to come out and check the drain in the basement, which was gurgling and backing up some water. They called back in 15 minutes and scheduled for 10-15 minutes. Dennis arrived on time, checked to confirm in which drain line the blockage was and proceeded to snake out the main line. He told us the line was very blocked and we called him at the right time. He was friendly, knowledgeable, quick and cleaned up after himself, even mopping the basement floor. He installed a new cap on the sewer line at no extra charge.
Description of Work: Roto rootered our main sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.5
PEGGY C.
09/2006
5.0
plumbing
+ -1 more
Plumber called before arriving to let me know he was on the way, was polite and neat, and spent approximately 3 hours completing the job.
Description of Work: Plumber replaced the toilet flange, the wax ring, the tank to bowl mechanism and the toilet bolts. Then reset the toilet and made sure all was in working order. He also did a good job of cleaning up the work area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$463
JEFFREY O.
08/2006
5.0
plumbing
+ -1 more
I called security plumbing at 11:15 AM, when I could not shut-off an outside faucet. They were able to get a plumber to my home at 1:00 PM. Although John did not have the necessary replacement part on his truck, he was able to locate and obtain a replacement within a reasonable period of time. He also assisted with getting me access to the water meter, to investigate an unrelated issue. The service was a bit pricey, but was very timely and professional.
Description of Work: Replace commercial hose bibb.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
LYNNE W.
07/2006
5.0
drain cleaning, sewer cleaning
+ 0 more
Dennis called 1/2 hour in advance to inform me he was on his way, as I had requested. He honored the $25 coupon; normal charge is $127.50. Was very professional, pleasant, got the job done & offered, as a courtesy, to inspect rest of exposed plumbing in basement; he pointed out potential issues. Also, tightened water valves at no charge. He cleaned up the work area well. Only slight problem was a nick in wood at bottom of stairs from the heavy machine. Would highly recommend this company.
Description of Work: Main sewer line cleared of lint and tree roots. Inspection of copper plumbing in unfinished basement. Tightened washing machine water valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102.5
MERISS S.
11/2005
5.0
drain cleaning
+ -1 more
They were prompt, professional and pleasant. Their prices were below many other sewer companies. I was able to get them to my house when I needed them.
Description of Work: Main water line repair, roto-rooting, checked sewer line before and after rooting.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Heaters
FAQ
SECURITY PLUMBING & HEATING INC is currently rated 4.4 overall out of 5.
Sunday: 7:30 AM - 4:30 PM
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 7:30 AM - 4:30 PM
SECURITY PLUMBING & HEATING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SECURITY PLUMBING & HEATING INC does not offer free project estimates.
No, SECURITY PLUMBING & HEATING INC does not offer eco-friendly accreditations.
No, SECURITY PLUMBING & HEATING INC does not offer a senior discount.
No, SECURITY PLUMBING & HEATING INC does not offer warranties.
SECURITY PLUMBING & HEATING INC offers the following services: FULL-SERVICE PLUMBING; SEWER & DRAIN CLEANING, WATER HEATER REPAIR AND INSTALLATION, BACKFLOW INSTALLATION AND CERTIFICATION, AUTOMATIC WATER SHUT-OFF DEVICES, AUTOMATIC GAS SHUT-OFF DEVICES, WATER AND GAS PIPING, KITCHEN AND BATH FIXTURES, DESIGN BUILD SERVICES, RETROFIT AND INSTALLATION, VIDEO PIPE INSPECTION, GAS LINE INSTALLATION AND REPAIR , HYDRONIC HEAT.