About us
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.513 Reviews
Showing 1-13 of 13 reviews
Rita W.
03/2017
plumbing
 + -1 moreHe just told me to turn it off really tight, and I did that even before it was fixed. It ended up getting worse. They were also very expensive. They also were not supposed to wear shoes, which they did wear protectors, but when I went upstairs there was a shoe print on my white carpet.
Description of Work: He attempted to fix my bathroom shower, it kept dripping.
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David P.
10/2016
plumbing
 + -1 moreThe work involved replacing two outdoor faucets and adding basement cutoff valves so that if they failed in the future I would not need to cutoff water to the entire house. The work was done quickly and professionally. The price, however, was more than twice the price (high end of the range) that a Google search indicated for Denver. Checked with my brother in law who is a plumber in another state and he said I paid way too much for what was done.
Description of Work: I had two outdoor faucets replaced and the toilet valve.
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$1,600
Cecilia F.
08/2016
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 moreI originally Googled for a plumber and found Plumb Pros that way. I called them initially for some work on a house I was selling. I was happy with the service and called them for a second service on the house I was selling. After moving in to a new house, we found several small leaks and other plumbing issues. One of the leaks had caused some ceiling damage so I called right away on Sunday afternoon to see if anyone was available to come that day. Phil, the owner, took my call and immediately checked to see if someone was available. We couldn't get anyone that day but someone would be at our house first thing the next morning. The next day David and Alfredo were at our house just after 8 AM. These are the same two that performed the services on our last house. We liked that it was the same guys. It was great already being familiar with them. My husband showed them all the work that needed to be done and before anything was done, they provided a detailed quote. We were having a tankless water heater installed so the bill was quite high but that's what it costs. The guys were professional and courteous throughout the day. They kept me up to date on their progress. They let me know when they were doing something that would effect water usage and when they needed to turn things on and off. Unfortunately, installing a tankless water heater is a long process and the guys were here for about 14 hours. It didn't bother us but we felt bad that the day was so long for them. However, it didn't bother them at all. They never showed even a hint of slowing down or being upset that they were here so late. They said this is the job and sometimes it takes time. I was impressed with their positive attitude all day. I could tell they had pride for the work they do and for providing good customer service. Towards the end of the project, two more plumbers, one being the owner, showed up to help finish the job and they were very concerned for the inconvenience to us but we were fine. They finished the job just before midnight. They cleaned the area completely. No mess. No water. They showed me all the work that had been done and provided me with a full detailed invoice. The one thing I wish they would have done that they didn't is to tell us at the beginning about how long the project would take. We didn't mind that it took so long but it would have helped plan the day and evening with my kids had I known ahead of time what to expect but that was a very small criticism. We will use Plumb Pros again. I feel like they're our personal plumbers.
Description of Work: Service furnace, replaced two yard faucets, installed kitchen faucet and removed an instant hot water spigot, checked for leaks on washer drain, installed emergency shut off for kitchen sink, installed tankless water heater and removed two existing water heaters, opened ceiling where water leak was showing.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,378
Debra G.
08/2016
plumbing
 + -1 moreThey checked out everything before starting and tarped stairs to basement to limit the mess and finished an all day job in 4 hours.
Description of Work: They dug our hole a couple feet deeper and reran piping per specks out in the backyard.
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Yes, I recommend this pro
$275
Jim H.
12/2015
plumbing
 + -1 moreOn time, wore booties, polite, met my dogs, gave intro, told me what they were going to do - and did it.
Description of Work: Fixed Rinnai water heater, completely disassembled, flushed, works great!
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Yes, I recommend this pro
$670
Joyce P.
11/2015
plumbing
 + -1 moreSo So. Jack said the "pigtail" from old disposal was too short so left disposal unhooked. Dave now used same cord and completed the hook up - cord actually too long. No copy of invoice. Jack worked fast - no wasted time. Also sprayer hose was wrapped around pipes - had to untangle.
Description of Work: Hooked up new kitchen sink, which involved cutting though back of cabinet to reach the pipes and moving garbage disposal to the opposite side. Disposal installed also. Faucet and soap dispenser also installed.
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Yes, I recommend this pro
$800
Cecilia F.
11/2015
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 moreService furnace, replaced two yard faucets, installed kitchen faucet and removed an instant hot water spigot, checked for leaks on washer drain, installed emergency shut off for kitchen sink, installed tankless water heater and removed two existing water heaters, opened ceiling where water leak was showing.
Description of Work: I originally Googled for a plumber and found Plumb Pros that way.? I called them initially for some work on a house I was selling.? I was happy with the service and called them for a second service on the house I was selling.? After moving in to a new house, we found several small leaks and other plumbing issues.? One of the leaks had caused some ceiling damage so I called right away on Sunday afternoon to see if anyone was available to come that day.? Phil, the owner, took my call and immediately checked to see if someone was available.? We couldn't get anyone that day but someone would be at our house first thing the next morning.? The next day David and Alfredo were at our house just after 8 AM.? These are the same two that performed the services on our last house.? We liked that it was the same guys.? It was great already being familiar with them.? My husband showed them all the work that needed to be done and before anything was done, they provided a detailed quote.? We were having a tankless water heater installed so the bill was quite high but that's what it costs.? The guys were professional and courteous throughout the day.? They kept me up to date on their progress.? They let me know when they were doing something that would effect water usage and when they needed to turn things on and off.? Unfortunately, installing a tankless water heater is a long process and the guys were here for about 14 hours.? It didn't bother us but we felt bad that the day was so long for them.? However, it didn't bother them at all.? They never showed even a hint of slowing down or being upset that they were here so late.? They said this is the job and sometimes it takes time.? I was impressed with their positive attitude all day.? I could tell they had pride for the work they do and for providing good customer service.? Towards the end of the project, two more plumbers, one being the owner, showed up to help finish the job and they were very concerned for the inconvenience to us but we were fine.? They finished the job just before midnight.? They cleaned the area completely.? No mess.? No water.? They showed me all the work that had been done and provided me with a full detailed invoice.? The one thing I wish they would have done that they didn't is to tell us at the beginning about how long the project would take.? We didn't mind that it took so long but it would have helped plan the day and evening with my kids had I known ahead of time what to expect but that was a very small criticism.? We will use Plumb Pros again.? I feel like they're our personal plumbers.?
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$7,378
Carla C.
08/2013
heating & air conditioning/hvac
 + -1 moreI called the day before and got a great receptionist who answered the phone. I explained what we needed and was quoted $29 for the service call, $99 for a secondary drain clean, and I believe $149 for a main drain clean. Since I had just had my main cleared out a week before by another provider, I expected the cost to be the lower of the two. We scheduled an appointment for the next day between 8:30 and 9:30 in the morning. The next day I received a call around 8:20 saying that a repairman had been dispatched and would be here in the next hour. An hour went by and no repairman. An hour and 15 minutes later we received another call saying he was stuck in traffic. I understand traffic during rush hour can be a nightmare, but I wouldn't expect the delay to be that long especially since we aren't incredibly far from the main office. An hour past our appointment window the man finally showed up. I showed him what we had, explained the problem and he explained they are a flat fee company and he would get his book and show us what we would pay. Again, I expected the cost to be close to what was quoted. Unfortunately my husband signed the "ok" before I had a chance to see it and we ended up paying around $280 for a secondary drain clean. WAY over what I could've paid the previous provider for. I found the company through KLOVE and expected great service and reasonable pricing. What I got was professional, great service and outrageous pricing. I doubt we'll use them again.
Description of Work: We needed to have a secondary drain cleaned out as it had a clog and was causing the washing machine and dishwasher draining to overflow and cause a flood in our basement.
| Rating Category | Rating out of 5 |
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$280
NELSON W.
11/2012
drain cleaning
 + -1 moreCalled in to office, person was friendly and sympathetic to my plight. Made appointment to suit me. Plumber showed up on time and was able to complete work.Cleaned up work area when finished. Explained everything he did to me and my wife. A very pleasant experience .
Description of Work: Replaced leaking water heater on a Saturday.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,100
Jordan S.
11/2012
heating & air conditioning/hvac
 + -1 morePlumb Pros looked at my unit, then recommended a new furnace and wrote a bid for about $5,000. They also suggested I get a new air conditioner, etc, etc. Then, I called Cooper Heating and Cooling for a second bid. They fixed the furnace in about 20 minutes for $400 and now it runs like a charm. Here's the kicker: The part that Cooper replaced to make my furnace run properly? It was an incorrect ignition part that Plumb Pros installed last year.
Description of Work: My furnace was not running consistently. I called Plumb Pros for service and troubleshooting of the unit.
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$400
Rebekha T.
06/2011
heating & air conditioning/hvac
 + -1 moreThe notes above describes the full story.
Description of Work: I contacted Plumb Pro's and set up an appointment to have an AC Basic Inspection be performed on 17 May 2011. In my discussion with the company representative, she noted that the outside air temperature had to be 70 degrees F or higher. On the 17th the temperature would not even be close so I called and the representative agreed we should postpone the appointment to 24 May. Due to unusual weather, the high temperature on the 24th was forecast to be only 64 degrees so I called and we agreed to postpone the appointment to 31 May 2011 between 3-5 PM. At 3 PM my wife received a call that the service person would not arrive until 5-6 PM. The service person not only did not arrive during the period 5-6, he/she did not call or even show up at all! I am composing these comments on 1 June at 5 PM and we have not heard a word from this company. I strongly recommend no one take off from work believing that this company is responsive to any business agreement.
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Ted B.
01/2010
heating & air conditioning/hvac
 + -1 moretechnician was interrupted on the telephone many times during the visit, forgot aspects of the cleaning, recommended work to do but refused to prioritize nor itemize what was needed. Office was called to discuss, I was promised a call back - never came. I emailed, they refused to accept any responsibility.
Description of Work: check and clean furnace, evaluate noise in pipes
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$150
Margery F.
06/2007
water heater repair
 + -1 moreI have been a loyal customer two years and they have answered the same day I called but I'm not going to give them my business anymore because I feel totally ripped off.
Description of Work: They replaced a water heater for $1175, they also charge $225 to remove the old one.
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$1,475
Contact information
6525 West 52nd Ave, Arvada, CO 80002
http://www.plumbprosinc.comService hours
Monday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps
FAQ
PLUMB PROS INC is currently rated 3.5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
PLUMB PROS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, PLUMB PROS INC offers free project estimates.
Yes, PLUMB PROS INC offers eco-friendly accreditations.
No, PLUMB PROS INC does not offer a senior discount.
Yes, PLUMB PROS INC offers emergency services.
Yes, PLUMB PROS INC offers warranties.
PLUMB PROS INC offers the following services: Plumb Pros is a BBB A Rated company that is locally owned and operated providing Plumbing, Heating, Cooling & Drain Services to the entire Denver, CO metro area including Boulder and Brighton. Our mission is to provide genuine, good old fashioned service in our hometown where our name and reputation truly matters.
Contact information
6525 West 52nd Ave, Arvada, CO 80002
http://www.plumbprosinc.comService hours
Monday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PM